Underwriting Support Supervisor – Medical Technology

Intact Insurance Specialty Solutions

Underwriting Support Supervisor managing day-to-day underwriting support staff functions in the Medical Technology team. Ensuring productivity and quality in support of Underwriters while remote or based in California.

Posted 6/30/2026full-timeAnaheim • California • 🇺🇸 United StatesMid-LevelSenior💰 $71,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Supervises the day-to-day management of qualified underwriting support staff
Determines day-to-day priorities and assigns workload to staff
Monitors work progress and reassigns work and personnel as required
Ensures service levels are achieved by continuous monitoring of available staff and transaction volumes
Responsible for ensuring goals for productivity, quality of transactions and customer inquiries are met
Supervises day to day underwriting support staff functions
Resolves processing and billing questions on underwriting transactions within multiple systems
Develops and implements standardized processing procedures
Creates and implements quality control procedures and monitors adherence to Underwriting guidelines through audits and reports
Reviews work on processing system for accuracy and completeness
Identifies trends and develops plans for eliminating causes of recurring errors
Works with Underwriters to develop, implement, and assess effectiveness of workflow and associated procedures

Requirements

What you’ll need

Bachelor’s degree or equivalent business experience is required
2+ year’s experience in an Underwriting Support
1-2 years supervisory experience preferred

Benefits

Comp & perks

Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs
Life and disability insurance
Paid parental leave
A variety of additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Underwriting GuidelinesProcessing ProceduresTransaction MonitoringError AnalysisAudit Reporting

Soft Skills

Team ManagementProblem SolvingCommunication