Underwriting Assistant

ICW Group

Underwriting Assistant assisting underwriters with account management and policy processing activities. Providing exceptional customer service while working in the insurance industry at ICW Group.

Posted 7/20/2026full-timeSacramento • California • 🇺🇸 United StatesJunior💰 $23 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in underwriting support and insurance operations, with a strong focus on policy processing, account management, and customer service. Proficient in handling Commercial Lines and Workers' Compensation business, ensuring accuracy and compliance in documentation and communication.

Highest-signal resume keywords

Underwriting SupportInsurance OperationsPolicy ProcessingCommercial Lines ExperienceStrong Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy ProcessingAccount ManagementDocument IssuanceData EntryClaims Preparation

Soft Skills

Attention to DetailOrganizational SkillsCustomer Service

Tools & Technologies

Underwriting SystemsElectronic Filing Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Insurance IndustryCommercial AutoGeneral LiabilityWorkers' CompensationProperty Coverage

About the role

Key responsibilities & impact

Support Underwriters through account management and policy processing activities
Process new business, renewals, endorsements, cancellations, and reinstatements in accordance with company guidelines
Maintain organized electronic files and policy documentation
Review and enter policy information into underwriting systems to ensure accuracy and completeness
Issue policies, endorsements, and related documents in accordance with company procedures
Provide exceptional customer service to clients
Serve as the first point of contact for customer inquiries during the account life cycle
Handle correspondence for additional account information
Assist producers via email and phone calls
Order loss runs requested by agents and insureds and send via fax, email, or mail
Prepare and mail claims kits and marketing materials requested by agents and insureds

Requirements

What you’ll need

High School Diploma or GED required
Minimum 1 year of underwriting support, insurance operations, agency, brokerage, or carrier experience required
Two or more years of insurance industry experience preferred
Experience supporting Commercial Lines and/or Workers' Compensation business preferred, including exposure to Property, General Liability, Commercial Auto, and Workers' Compensation coverages
Strong verbal communication skills
Strong attention to detail and organizational skills
Ability to work both independently and as part of a team

Benefits

Comp & perks

Competitive benefits package
Generous medical, dental, and vision plans
401K retirement plans and company match
Bonus potential for all positions
Paid Time Off
Paid holidays throughout the calendar year
Support for continued learning