Technical Writer

• Assists the Technical Documentation and Publication department with preparing reports briefs, proposals, instructions and related technical and administrative materials...
• Perform all the duties of Level 1 plus: Observes production, development and experimental activities to determine operating, maintaining and repair procedures...
• Lead, Develop, write, and edit technical materials including instructions, operating, service, maintenance, repair, and parts manuals.

Senior Technical Writer

• Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.
• Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals.
• Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts.
• Conducts quality review of materials.

Technical Editor and Writer 2

• Edit and prepare outreach and communications materials for clarity, consistency, grammar, tone, and accuracy
• Review content to ensure alignment with government standards, accessibility requirements, and organizational messaging
• Support development and refinement of reports, briefings, presentations, web content, and stakeholder communications
• Collaborate with communications teams, subject matter experts, and program stakeholders to improve content quality and readability
• Ensure content is audience-appropriate and optimized for multiple communication channels
• Manage multiple editing assignments and deadlines in a structured, task-driven environment
• Support quality assurance and editorial review processes across communications deliverables
• Maintain consistency in style, formatting, terminology, and messaging across products

Technical Editor, Writer – Public Trust

• Writing, editing, and maintaining operational and partner‑facing documentation, including SOPs, technical guides, workflows, and knowledge base articles
• Reviewing and editing marketing copy, including long‑form blogs and product‑related content
• Producing documentation for new product releases, service updates, and operational changes within our eCommerce brands
• Attending product, marketing, and cross‑functional meetings to understand upcoming initiatives and proactively plan documentation needs
• Partnering closely with Engineering and Support teams to identify documentation gaps and keep content current
• Organizing and maintaining documentation in tools such as Confluence, Docs360, and Elevio, with a focus on version control and usability
• Helping evolve documentation standards, templates, and style guides to improve consistency and efficiency

• Developing, revising, and editing technical documentation in support of daily operations and major projects for a Tier 1 - Tier 3 project.
• Documentation may include, but is not limited to, technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, policies, and other related publications.

Junior Technical Writer

• Editing technical and scientific documents, for grammar, spelling, punctuation, acronym use
• Collaborating with project managers and senior technical resources on multiple projects
• Overseeing response to client comments to documents via comment response matrices
• Providing document production support (e.g., creation of pdfs)
• Supporting technical teams in the development, organization, and refinement of environmental and engineering deliverables

Technical Editor

• Lead writing and editing workstreams for RFP, RFI, subcontractor capability, and related proposal documents supporting the Navy Marketing & Advertising Program.
• Interpret solicitation language, RFI/RFP instructions, performance requirements, evaluation factors, and compliance requirements; convert them into clear document plans and response outlines.
• Write and edit technical, management, staffing, quality, compliance, past performance, case study, and executive summary content across technical and operational workstreams.
• Keep proposal teams aligned through annotated outlines, compliance matrices, content plans, review cycles, comment adjudication, version control, and final quality checks.
• Serve as the lead writer and editor for assigned RFP/RFI, subcontractor response, and program documentation efforts; provide day-to-day direction and quality review for junior writers, coordinators, and contributors.
• Lead planning, development, editing, and production of proposal volumes, RFI responses, capability narratives, technical approaches, management approaches, resumes, past performance materials, case studies, plans, reports, briefings, and other program artifacts.
• Analyze solicitation instructions, performance work statement requirements, evaluation criteria, page limits, formatting rules, compliance requirements, and response templates to ensure documents are complete and responsive.
• Develop and maintain annotated outlines, compliance matrices, style guides, section templates, content trackers, review packages, reusable content, acronym lists, and content libraries.
• Facilitate interviews and working sessions with SMEs and teaming partners across websites and applications, cybersecurity, CRM/Salesforce, lead tracking, dashboards, APIs, call center/SMS, electronic fulfillment, field events, lead nurturing, digital prospecting, pricing, staffing, and operations.
• Write and edit clear, accurate, persuasive content aligned with win themes, differentiators, evaluation factors, program outcomes, and customer requirements.
• Translate technical and operational inputs into plain-language proposal content without overstating qualifications or changing the meaning of SME contributions.
• Incorporate graphics, tables, callout text, references, workflow descriptions, compliance language, and other visual elements that help evaluators understand the proposed approach.
• Manage document schedules, review cycles, version control, comment adjudication, quality checks, and final production steps to support on-time delivery.
• Coordinate with capture, proposal, technical, operations, pricing, staffing, and partner teams to resolve content gaps and keep sections moving.
• Ensure documents meet applicable confidentiality, governance, records management, information protection, and proposal-sensitive handling requirements.
• Support lessons learned, content archiving, content-library improvements, and process improvements after submissions or major deliverables.

• Support writing, editing, proofreading, and formatting for federal RFP/RFI responses, vendor capability packages, technical narratives, management content, resumes, past performance references, case studies, plans, reports, briefings, and related proposal artifacts.
• Help develop document outlines, compliance checklists, section templates, style guides, content trackers, and reusable content under the direction of senior team members.
• Gather inputs from SMEs, partner companies, meeting notes, program summaries, prior proposals, and source materials; organize those inputs into clear draft sections for review.
• Track assignments, deadlines, review comments, action items, version control updates, and document status during proposal and RFI response cycles.

• Develop and maintain technical documentation supporting new and existing training system designs
• Provide prototyping support for engineering, design, and development of classroom training systems
• Participate in quarterly In-Progress Reviews (IPRs) and Requirements Analysis Working Groups (RAWGs)
• Support requirements engineering activities, including creation and coordination of: Systems Engineering Plans (SEP) System Requirements Documents (SRD) Software Requirements Specifications (SRS) Hardware Requirements Specifications (HRS)
• Life Cycle Sustainment Plans (LCSP) Configuration Management Plans (CMP) Risk Management Plans (RMP) System Security Administrator and Operator’s Manuals (SSAOM) Quality Management Plans (QMP)
• Prepare illustrative materials such as diagrams, charts, and sketches; conduct quality reviews of developed products
• Track baseline changes and maintain document control in accordance with the Configuration Management Plan
• Manage project artifacts and repositories using SharePoint
• Capture and distribute meeting minutes, action items, and trip reports
• Support the Lead System Engineer (LSE) in maintaining realistic inputs to the Integrated Master Schedule (IMS)
• Other duties as assigned

Combat Systems Technical Writer

• Design, re-design, code, test, implement, and maintain new web pages and sections of agency Internet and intranet websites.
• Create prototypes (including graphic design, navigation, and layout options) of new web pages and site areas.
• Collaborate with content providers (including attorneys, economists, senior management, administrative, and IT support staff) and key web team members on project goals, audiences, schedules, and other aspects of project planning and deliverables.
• Establish layout, design, formatting and style guidelines for websites.
• Review and track web metrics and analytics.
• Research, evaluate, and report on new and emerging developments and trends in web design and web services.
• Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including senior management staff.
• Train end users, web staff, and agency trainers, regarding various aspects of agency web services.
• Ensure that new web pages and sections comply with: Section 508 and 504 requirements for accessibility. Best practices in usability and information architecture. Federal and agency policies and requirements.
• Implement, code, and test prototypes using technologies such as HTML, CSS, XHTML, dynamic HTML (JavaScript), ASP, JSP, and PHP in a multi-browser, multi-operating system, and multi-device environment.
• Comply with best practices for “plain writing” when creating, organizing, and editing content.
• Support and assist web content administrators, quality assurance analysts when requested.
• Prepare and edit technical documentation including: User Manuals, Job Aids, “Help,” What’s New, FAQs, policies, procedures, guidance, and other technical information (in print and web media) as requested.
• Prepare other written documentation including: organization charts, flow charts, brochures, newsletters, information sheets, and other documentation (in print and web media) as requested.
• Prepare multimedia training and guidance tutorials.

Web Designer, Technical Writer

• Technical project documentation, reports, brochures, manuals, and training material documentation for a wide range of uses
• Iterative updates to product user manuals, including graphics, formatting, editing, and the deployment of all material to production
• Conform to all project standards to ensure high quality documentation
• Manage project team documentation repository to ensure effective file management
• Excellent written and oral communications skills; must be able to interface effectively with SMEs and managers of all levels
• Ensure completion of all committed documentation tasks in parallel with software code development with frequent refactoring and tuning of artifacts
• Develop new and refine existing technical writing processes to enhance quality and productivity

• Writing, editing, reviewing and maintaining various documents and publications.
• Collaborating with instructional designers and subject matter experts.
• Performing editing and proofing of all documents created.
• Selecting illustrative materials for inclusion in publications.
• Developing documents that meet style requirements for publication.
• Performing initial reviews of publications for tone, design, layout, editorial, and production specifications.
• Organizing material and completing assignments that require set standards regarding organization, structure, clarity, conciseness, and terminology.
• Maintaining files and copies of work assignments and revisions according to recommendations and established best practices/standards.

Technical Writer II

• Responsible for writing, editing, reviewing and maintaining various documents and publications for the Program Office.
• Maintains/edits various publications, ensuring adherence to standards, formats, and content/structure integrity and usability.
• Collaborates with instructional designers and subject matter experts to acquire information and content for the production of original documentation.
• Performs editing and proofing of all documents created in the Program Office.
• Applies a consistent set of style, grammar, and punctuation practices.
• Selects illustrative materials for inclusion in various publications.
• Develops documents that meet the style requirements for the publication, appropriate for the intended audience.
• Performs initial reviews of publications for tone, design, layout, editorial, and production specification aspects before final review/approval.
• Maintains files and copies of work assignments and revisions according to Program Office recommendations.

Technical Writer I

• Writing, editing, reviewing and maintaining various documents and publications for the Program Office
• Creates/Designs/Maintains/Edits various publications, ensuring adherence to standards and usability
• Collaborates with instructional systems designers and subject matter experts for content
• Ensures materials are consistent with client policies and established formats
• Consults on or selects illustrative materials for inclusion in publications
• Provides documentation and publications to meet requests of clients
• Performs reviews of publications/documentation and provides recommendations for revisions
• Applies a consistent set of style, grammar, and punctuation practices to documents

Technical Writer III

• Creates/Designs/Maintains/Edits various publications, which may include but are not limited to technical documents, reports, student guides, instructor guides, course material, and other reference materials, ensuring adherence to standards, formats, and content/structure integrity and usability.
• This includes interface with the end-product production department.
• Collaborates with instructional systems designers, distributed learning designers, and subject matter experts to acquire information and content for the production of original documentation.
• Ensures that materials are consistent with the client's policies, Training and Performance Office standards, and established formats, as well as other information presented during training.
• Consults on or select illustrative materials for inclusion in various publications. These include, but are not limited to photographs, drawings, sketches, diagrams, and charts.
• Develops documents that meet the style requirements for the publication, and ensure that they are written at the appropriate level.
• Provides documentation and publications to meet the requests/needs of clients, subject matter experts, and/or management.
• Provides guidance and troubleshooting assistance to clients/co-workers for various programs and organization templates.
• Provides assistance with publication aesthetics, to include media, format, graphics, animations, and difficult format conversions.
• Provides advice on best practices and options for documentation and, in some cases, create custom templates if needed.
• Advises and assists authors during the writing, development, conceptualization, and/or production of publications.
• Provides guidance/consultation to junior Technical Writers.
• Performs initial reviews of publications/documentation and provide recommendations for revisions to scope, format, content, etc., as needed.
• Perform final reviews of proposed publications for tone, design, layout, editorial, and production specification aspects before release.
• Applies a consistent set of style, grammar, and punctuation practices.
• May also be required to establish and/or modify existing style and standards.
• Maintains files and copies of work assignments and revisions according to recommendations and/or established best practices/standards.
• May also be required to establish and/or modify existing best practices and standards.

Technical Writer IV

• Provides skilled technical writing support for projects
• Assists in collecting and organizing information required for preparation of reports, studies, and analyses
• Edits customer deliverables and documents and has a demonstrated ability to work independently or under general direction

Senior Technical Writer – Government

Technical Writer – Journeyman

Junior Technical Writer – Government

• Lead, mentor, and grow a team of technical writers
• Conduct regular 1-on-1s, provide actionable feedback, and support career development
• Define the documentation vision, including tool selection, style guides, and information architecture
• Act as the primary bridge between Engineering, Product Management, and Support to ensure documentation is integrated into the Software Development Life Cycle
• Prioritize projects and manage the team’s bandwidth to meet tight release deadlines without sacrificing quality
• Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation
• Review documentation for consistency across processes through application of standards and style guides
• Maintain and improve our Docs-as-Code workflow (Git, Markdown, CI/CD pipelines)
• Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership
• Create technical documentation for APIs, SDKs and integrations
• Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions
• Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.)
• Conduct in-depth interviews with subject matter experts to fully understand the architecture or products
• Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation
• Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization
• Develop Content that drives searchability for SEO and LLM optimization
• Maintain and continuously update content management system(s) of documentation

Senior Manager, Technical Writing

• Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences
• Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals
• Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts
• Conducts quality review of materials

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