Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
SES Corporation

Junior Technical Writer

SES Corporation

Technical Writer developing documentation for Tier 1 to Tier 3 IT support services. Responsible for ensuring clarity and accuracy in technical manuals and publications.

Posted 5/29/2026full-timeAlexandria • Virginia • 🇺🇸 United StatesJuniorWebsite

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
technical writingdocumentationcontent structuringSOPsFAQstroubleshooting guidesknowledge base articlesresearch skillsclear communicationconcise documentation
Soft Skills
ability to gather informationtranslate technical contentwork with teams
Tools & Technologies
Microsoft Office SuitePDF toolsdocumentation platforms
Industry Keywords
Tier 1 supportTier 2 supportTier 3 supportescalation procedurescompliance standardsorganizational documentation standards

About the role

Key responsibilities & impact
  • Developing, revising, and editing technical documentation in support of daily operations and major projects for a Tier 1 - Tier 3 project.
  • Documentation may include, but is not limited to, technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, policies, and other related publications.

Requirements

What you’ll need
  • 5 years of technical writing experience
  • Bachelor’s degree in English, communications, computer science, or related field
  • Technical Writing Expertise: Clear, concise, and accurate documentation for technical and non-technical audiences.
  • Strong Research Skills: Ability to gather information from SMEs and translate into user-friendly content.
  • Tool Proficiency: Microsoft Office Suite, PDF tools, and documentation platforms.
  • Understanding of Tiered Support Models: Knowledge of Tier 1–3 responsibilities and escalation procedures.
  • Compliance & Standards Awareness: Adherence to organizational and industry documentation standards.
  • Content Structuring: Ability to create SOPs, FAQs, troubleshooting guides, and knowledge base articles.
  • May be required to come onsite from time to time to work with teams to document information.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • AD&D
  • STD
  • LTD
  • Company paid Life Insurance
  • 401k with employer contribution
  • Paid Time Off
  • Pet Insurance