Technical Product Manager

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative
• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows
• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies
• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency
• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities
• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning
• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform
• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

Platform Technical Product Manager

• Develop and articulate technical product vision, strategy, and roadmap aligned with Specialty business priorities and organizational objectives.
• Build and maintain effective, collaborative relationships with business and IT stakeholders to ensure transparency, mutual understanding, and shared goals.
• Lead the gathering and prioritization of requirements, ensuring stakeholder needs are consistently represented.
• Oversee cross-functional teams through the product lifecycle, from concept through delivery and ongoing optimization.
• Coordinate the transition of in-house solutions to third-party models, ensuring minimal disruption and alignment with strategic outcomes.
• Monitor product performance using defined metrics, solicit feedback, and implement continuous improvements.
• Ensure compliance with all relevant policies, standards, and regulatory requirements.
• Serve as the technical product manager and subject matter expert for the core platform's architecture, configuration, integrations, and ongoing performance.
• Design and validate solution architectures including data models, APIs, workflow configuration, and integration with enterprise platforms.
• Partner with the vendor teams to translate business requirements into scalable technical solutions, participating in design reviews and solution planning.
• Lead complex engineering efforts including data migration design, environment configuration, interface development and platform extensions.
• Establish and enforce engineering best practices including coding standards testing approaches, documentation and use of AI.
• Support project delivery teams by creating technical blueprints, estimating development effort and mitigating technical risks.
• Troubleshoot and resolve escalated technical issues including root-cause analysis and remediation.
• Provide technical mentorship to engineers and cross-functional team members, helping develop internal expertise around the new platform.
• Collaborate with enterprise architecture, security, and tech operations teams to ensure solution compliance with company standards.
• Inform platform roadmap evolution, assessing new features, upgrades and enhancements for existing and future business.
• Support change management efforts by contributing to change readiness process, documentation, and communication.

Technical Product Manager – Specialty Core Platform

• Drive technical product decisions across the music discovery backend: clarify problem statements, establish success metrics, and align technical tradeoffs (quality, latency, reliability, cost, velocity).
• Partner with Engineering and Product leadership to build alignment, influence decisions, and communicate project strategy, status, and impact.
• Own the planning and execution of large-scale projects with multiple workstreams and stakeholders.
• Build and maintain project plans: milestones, timelines, resourcing assumptions, critical paths, and launch readiness criteria.
• Identify and mitigate risks, manage dependencies, resolve blockers, and escalate when needed to protect delivery dates and quality.
• Coordinate with teams building/operating APIs and pipelines that enable music catalog, search, and recommendation experiences.

Technical Product Manager – Music Discovery Platform

• Owns the strategic product vision and outcome-based roadmap for assigned fraud technology products, aligning cross-functional stakeholders around priorities, investment areas, product risk, and measurable success outcomes.
• Partners closely with internal and external customers, business lines, and Agile teams to drive the evolution of fraud products, ensuring alignment with enterprise goals and market needs.
• Acts as the primary liaison between the business and Agile delivery teams, clearly communicating product vision, priorities, and tradeoffs across scope, schedule, and budget.
• Maintains and refines the product backlog; creates, prioritizes, and manages user stories and acceptance criteria to ensure delivery of maximum business value aligned with product strategy.
• Drives product development through active ownership of the backlog and hands-on engagement with development teams, including daily prioritization, real-time feedback, and ongoing clarification of requirements.
• Manages engagement across enterprise users for assigned technical portfolios throughout the software development lifecycle (SDLC), including adoption, collaboration, and release readiness.
• Works closely with Product Managers, Development Leads, and/or Project Managers to plan releases, determine when sufficient value has been delivered, and communicate release decisions and tradeoffs to stakeholders.
• Predicts and assesses fraud risk associated with existing and new products, guiding business lines through requirement refinement and risk-informed decision-making.
• Defines and delivers product performance goals related to outcomes, fraud loss mitigation, customer experience, and operational efficiency.
• Develops, analyzes, monitors, and reports on performance metrics from internal and external sources to identify trends, risks, and opportunities for continuous improvement; uses data and analytics to drive progress against strategic objectives.
• Leverages Objectives and Key Results (OKRs) to prioritize roadmap initiatives and measure execution effectiveness.
• Employs product management practices including customer research, data analysis, and market research, as applicable for internal-customer-facing fraud prevention capabilities.
• Thoroughly documents new processes and maintains existing documentation with each project and product release.
• Manages multiple initiatives, tasks, and deadlines simultaneously in a fast-paced Agile environment with minimal supervision.

See all jobs on JobTailor

Platform Technical Product Manager

Technical Product Manager – Specialty Core Platform

Technical Product Manager – Music Discovery Platform

Fraud Technical Product Manager