System Administrator

• Serve as Vista Higher Learning’s primary internal NetSuite Systems Administrator and subject matter expert.
• Support the 9-12 month NetSuite implementation, including requirements validation, configuration, data migration, testing, integrations, reporting, go-live readiness, and stabilization.
• Partner with Finance, Technology, and external consultants to ensure a successful transition from Microsoft Great Plains to NetSuite.
• Help design, test, and maintain integrations between NetSuite and enterprise systems, including Salesforce CRM and Magento / Adobe Commerce.
• Configure and administer NetSuite capabilities.
• Develop and maintain SuiteAnalytics Workbook reports, saved searches, dashboards, and recurring Finance reporting.
• Provide post-go-live support, troubleshooting, user guidance, documentation, release testing, and continuous improvement recommendations.

NetSuite Systems Administrator

• Serve as the primary IT support contact for all employees via Slack, Teams, Outlook, Jira, Notion, and direct in-person support
• Support a Mac-first environment including laptop configuration, imaging, wiping, repurposing, shipping, and lifecycle management
• Partner with HR on onboarding and offboarding workflows including device setup, account provisioning, access removal, and equipment logistics
• Administer and support core SaaS tools such as Okta, Concur, Microsoft 365, Slack, Zoom, Notion, Jira, and ChatGPT Business
• Manage user access, permissions, and provisioning across SBRA-managed platforms, in coordination with Global IT
• Manage external user access for contractors and agency partners across relevant platforms
• Coordinate with our Global IT team in Japan for escalations, globally managed systems, and security issues
• Maintain IT documentation including SOPs, asset inventory, tool inventory, and architecture diagrams
• Manage vendor relationships including renewals, license optimization, and cost controls
• Partner with Finance on IT budget management, vendor invoices, and expense reporting
• Partner with Product & Engineering on process improvements and light automation work

Senior IT Systems Administrator

• Administer, configure, and maintain OPERA PMS environments across managed and franchise properties
• Serve as the primary escalation point for OPERA-related issues, ensuring timely resolution and root cause analysis
• Manage user access, roles, permissions, and security configurations in alignment with IT policies
• Monitor system performance, availability, and data integrity
• Drive standardization of OPERA configurations, templates, and operating procedures across the portfolio
• Identify inconsistencies across properties and implement scalable solutions to reduce variation
• Develop and maintain SOPs, configuration guides, and knowledge base documentation
• Support and coordinate integrations between OPERA and adjacent systems (CRS, POS, CRM, revenue management, payment platforms, etc.)
• Collaborate with internal architecture and integration teams to ensure stable data flow and system interoperability
• Troubleshoot interface issues and coordinate with vendors to resolve defects and improve performance
• Act as the liaison with Oracle Hospitality and third-party vendors for OPERA-related matters
• Manage vendor tickets, escalations, and service delivery expectations
• Build strong relationships with property-level stakeholders, franchisees, and corporate teams.
• Provide training and support to property teams and internal users on OPERA functionality and best practices

Oracle OPERA Systems Administrator

• Oversees the performance and reliability of aviation IT systems, ensuring consistent operation of applications, hardware, and interconnected technologies that support critical airport functions.
• Manages system issues and vendor relationships, maintaining detailed documentation and driving timely resolution to minimize operational disruptions and maintain system integrity.
• Upholds system security and compliance by enforcing controls, applying patches, and safeguarding sensitive system data in alignment with regulatory and organizational standards.
• Plans and executes system changes and enhancements through structured testing and coordination, collaborating with cross-functional teams to implement solutions that improve efficiency and support evolving operational needs.

Aviation Systems Administrator

• Support and maintain internal network systems, workstations, telephony, and business applications
• Administer and maintain core network infrastructure
• Effectively resolve systems issues and provide quality user support
• Train users in hardware and software usage
• Perform proactive reporting and regular systems reviews
• Manage Azure infrastructure for budget planning
• Lead and manage IT projects adhering to timelines

• administer and configure system platforms, including user setup, profiles, roles, object customization, fields, record types, page layouts, and data management transactions.
• act as a primary point of contact for technical support and troubleshooting of supporting applications.
• support business requirements gathering and the design, testing, and implementation of information technology solutions that meet established requirements and standards.
• troubleshoot and analyze integration issues across associated systems and teams.
• analyze and resolve complex functional and data issues and develop solutions and workarounds.
• develop training materials and support system user training workshops, including presenting new systems, features, and enhancements and providing one-on-one training.
• implement and maintain system governance best practices, including security settings, user permissions, system configuration documentation, and compliance requirements.
• scope and prioritize enhancement requests with multiple stakeholders, including the Project Management Organization, internal business customers, and senior management, and support roadmap maintenance.
• develop and maintain productive business customer relationships and support collaborative solution delivery.
• create and maintain reports and dashboards to support business operations and decision-making.
• other duties as assigned.

Systems Administrator

• Provide administration, sustainment, and operational support for application services, virtualization infrastructure, and virtual desktop infrastructure operating within Classified Digital Services environments.
• Install, configure, maintain, patch, secure, and troubleshoot Windows-based application servers, virtual machines, virtual desktops, supporting services, and associated platform components.
• Support VDI platforms and virtual application delivery technologies, including virtual desktop pools, persistent and non-persistent desktop images, connection brokers, agent software, user profiles, published applications, and supporting infrastructure.
• Troubleshoot complex issues involving application delivery, virtual desktops, virtualization platforms, authentication, storage, networking, user profiles, printing, peripheral access, performance, and security-tool integration.
• Work with cybersecurity professionals to support vulnerability remediation, application and operating system patching, DISA STIG compliance, secure configuration baselines, scanning activities, findings resolution, and audit evidence requirements.
• Support the integration of application services and VDI platforms with enterprise identity, endpoint-management, monitoring, logging, vulnerability-management, and cybersecurity capabilities.
• Use automation and scripting technologies such as PowerShell, Ansible, Python, or comparable tools to improve application deployment, VDI administration, patching, configuration management, compliance validation, and operational sustainment activities.
• Identify opportunities to automate repetitive administration tasks, image maintenance, application delivery, health checks, reporting, patch validation, or secure configuration activities.
• Participate in testing and implementation of infrastructure changes, application upgrades, desktop-image updates, software deployments, security patches, and platform modernization initiatives.
• Assist with monitoring service health, platform capacity, virtual desktop availability, application performance, resource utilization, system events, and operational trends.
• Support account administration, privileged access, application permissions, service accounts, group-policy dependencies, and other access-control requirements in accordance with approved security procedures.
• Create and maintain standard operating procedures, system administration guides, application support documentation, VDI support procedures, architecture diagrams, automation documentation, test plans, implementation plans, troubleshooting guides, and knowledge articles.
• Provide technical support during service disruptions, root-cause investigations, recovery activities, planned maintenance, and mission-critical operational events.
• Perform other duties and assignments in support of CDS application, virtualization, endpoint, and cybersecurity operations.

Virtual Applications System Administrator

• Organize, install, and support government organization's computer systems, including LANs, WANs, and other data communication systems
• Participate in decisions about buying future hardware or software
• Provide technical support to computer users
• Manage COTS & GOTS products
• Monitor/analyze output of cybersecurity related tools

System Administrator jobs in Massachusetts

See all jobs on JobTailor

NetSuite Systems Administrator

Senior IT Systems Administrator

Oracle OPERA Systems Administrator

Aviation Systems Administrator

Senior IT Systems Administrator

Systems Administrator

Virtual Applications System Administrator

Network/System Administrator – III