Supervisor

• oversees all activities of the Hospital Services Technicians
• manages the time schedules and collection efficiency of the Hospital Services Technicians
• selects, trains, manages and develops an effective and efficient Services staff
• provides site supervision of On-Site Service Technicians at multiple locations
• coordinates delivery and pick-up with MAE, outside vendors, and others as required
• travels within the assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
• performs other duties and responsibilities, as assigned.

Supervising Hospital Services Technicians for waste management company

Senior Supervisor, Hospital Services

Overseeing Hospital Services Technicians' activities for waste management services in healthcare settings. Ensuring efficient staff management and customer service for medical waste solutions.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Enhances branch profitability, control and growth through effective leadership.
• Works with executive leadership to formulate and execute strategic plans.
• Assesses branch needs, market conditions, and competitive landscape.
• Identifies strategies to maximize sales and profits.
• Critically analyzes data and translates that into a plan of action.
• Challenges and motivates Team Members in an atmosphere of mutual respect, while establishing expectations, setting standards and providing timely, effective feedback.
• Communicates to Team Members company, district and branch initiatives.
• Directs Branch Managers and personnel in setting and accomplishing collection goals and monitors to ensure all personnel are following both the letter and the spirit of the FDCPA (Fair Debt Collection Practices Act).
• Trains Branch Managers and personnel and monitors strict compliance with UDAAP (Unfair or Deceptive Acts or Practices).
• Audits branch compliance with all company policies and procedures as well as state and federal guidelines, laws and practices.
• Directly selects, trains, and manages performance of branch managers.
• Provides highly visible and active guidance to all Team Members in the district.

Multi-unit manager overseeing consumer finance branches

District Supervisor

Multi-unit manager overseeing consumer finance branches with a focus on profitability and team leadership. Leading strategic planning and performance monitoring for district operations.

• Oversee intraday management of scheduling procedures, analysis of real time workload requirements and call routing to manage performance to service level requirements
• Facilitate development of WFM team and exposure to industry improvements, skills, and standards
• Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
• Devise scheduling enhancements and create new business models
• Discover new best practices to best utilize staffing while following current labor agreements and regulations
• Balance specialists’ workloads between weekly scheduling and daily operations
• Ensure the Workforce Management team’s completion of daily schedule operations, such as leave requests and call outs
• Assesses organizational staffing and identifies requirements and solutions to meet workforce objectives
• Lead staffing review meetings with management and intraday analysts detailing previous and current week’s performance and forecasted performance while also identifying risks
• Other duties as assigned

Workforce Management Supervisor managing scheduling and performance at Lumicera

Supervisor, Workforce Management

Workforce Management Supervisor at Lumicera overseeing scheduling and performance management. Collaborating with teams to achieve business service level objectives and optimize workforce efficiency.

• Lead a team within a Production unit or line to execute production processes.
• Ensure continuous and efficient operation in accordance with volumes, schedules, procedures, drawings, and quality and safety standards.
• Provide leadership and guidance to the quality assurance team.
• Oversee product or service inspections to ensure compliance with quality standards.
• Train and manage a team of quality inspectors.
• Maintain accurate and detailed records of quality assurance activities.
• Collaborate with production, engineering, and other relevant departments.

Quality Supervisor leading a team in manufacturing for ABB.

Quality Supervisor

Quality Supervisor leading a team in a Production unit for ABB. Ensuring quality assurance and compliance while fostering a quality-centric culture.

• Gather and analyze production, safety, quality, cycle time, financial and other important data to understand the performance of your team.
• Provide your team with coaching opportunities to help them improve.
• Communicate trends and issues to leadership team.
• Support Distribution Center wide projects and help ensure all deliverables (e.g. action items, process improvements) are completed by the commitment date.
• Create a positive workplace culture that strengthens team member engagement and ensures all team members are treated fairly, with respect, and have the tools necessary to perform their jobs.
• Commit to our culture of recognition, feedback, and development.
• Provide your team with coaching opportunities to help them improve. This may include interviewing and training, assigning and directing work, identifying development goals, completing performance evaluations, and recognition and disciplinary action.
• Demonstrate root-cause thinking and identify opportunities for continuous improvement.
• Focus on teaching and training - help team members understand why we follow standard processes and that they help foster the best customer experience.
• Follow existing audit systems to ensure compliance with company policies, and other governmental regulations (OSHA, DOT, and EPA)

Warehouse Supervisor overseeing outbound operations in a high volume distribution center

Warehouse Supervisor

Warehouse Supervisor overseeing outbound operations in a high volume distribution center. Leading up to 20 team members to ensure efficient order fulfillment while maintaining safety and performance standards.

Supervisor jobs in Mississippi