Supervisor

• Ensure that the team receives regular, high-quality feedback to drive accountability.
• Maintain weekly metrics in the green.
• Achieve monthly QSR scores of 90%+ for the team.
• Arrange monthly meetings with the team to align on goals.
• Maintain an average customer service survey score of 1.30 or less.
• Act as a mentor to adjusters.

Workers Compensation Claims Supervisor – Midwest Region

• Ensure that the team receives regular, high-quality feedback to drive accountability.
• Maintain weekly metrics in the green and improve performance as needed.
• Achieve monthly QSR scores of 90%+ and address underperformance.
• Arrange monthly meetings to align on goals and discuss challenges.
• Maintain an average customer service survey score of 1.30 or less.
• Act as a mentor and contribute to developing your team of adjusters.

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Workers Compensation Claims Supervisor – Midwest Region

Workers Compensation Claims Supervisor – Midwest Region