Escrow Acquisition and Service Release Supervisor

First American

Escrow Acquisition and Service Release Supervisor managing escrow account activities for mortgage. Responsibilities include vendor management, data validation, and adherence to regulatory standards.

Posted 7/10/2026full-timeRemote • Iowa, Nevada, South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $64,300 - $85,700 per yearWebsite

About the role

Key responsibilities & impact

Activities associated with the onboarding and acquisition of new loans: Validation of prior servicer’s checklist(s), including reviewing critically and monitoring those responses are received.
Tracking of process changes, if necessary, to accommodate special requirements
Review and validation of the loan data prior to acquisition
Coordination with internal team members to allow all illogical or invalid data to be identified
Communication of illogical or incorrect data identified with the client and/or prior servicer, including tracking and monitoring to ensure that all data is corrected.
New client implementation activities, including coordinating deliverables with vendors and testing to ensure that any new programming is working as designed.
Activities associated with the outgoing servicing transfer of existing loans: Data review and corrections as identified internally or by the new servicer
Ensure that all appropriate milestones are met to allow a successful transfer
Customer research requests and correspondence
Adherence to regulatory and legal requirements, including investor and state guidelines
Processing and monitoring of department reporting requirements and workflow, ensuring that the reports and workflow are created and completed accurate and timely

Requirements

What you’ll need

Bachelor’s degree or relevant work experience
2+ years of experience working in a mortgage environment, preferably Escrow Administration or Servicing Transfers
Established Leadership Skills – ability to contribute to the department in line with the company’s vision and core values, driving frequent and continual organizational change and improvement
Results Oriented – track record of delivering quantifiable results to the organization (i.e. analyze opportunities/risks, develop and execute related action plans and deliver results), highly organized and disciplined.
Vendor Management Skills – proven ability to navigate vendor/service provider relationships, including service delivery/productivity/quality standards development and ongoing monitoring.
Excellent written, presentation and oral communication skills
Excellent Microsoft Office skills, including Microsoft Word, Excel, Outlook
Experience in BKFS/LPS/MSP is preferred

Benefits

Comp & perks

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Loan Data ReviewProcess TrackingRegulatory ComplianceWorkflow MonitoringCustomer Research

Soft Skills

Results OrientedHighly OrganizedDisciplined