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CBCS

Workers Compensation Claims Supervisor – Midwest Region

CBCS

Workers Compensation Claims Supervisor overseeing claims teams to achieve performance metrics and improve service quality. Fostering development of adjusters in a collaborative environment.

Posted 7/1/2026full-timeRemote • Iowa • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Ensure that the team receives regular, high-quality feedback to drive accountability.
  • Maintain weekly metrics in the green.
  • Achieve monthly QSR scores of 90%+ for the team.
  • Arrange monthly meetings with the team to align on goals.
  • Maintain an average customer service survey score of 1.30 or less.
  • Act as a mentor to adjusters.

Requirements

What you’ll need
  • Substantial experience in the Midwest region
  • Strong background in achieving results
  • Minimum of 1-5 years of claims supervision

Benefits

Comp & perks
  • Salary – Flexible based on your experience level.
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Company-paid Term Life/ Accidental Death Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Feedback DeliveryTeam Alignment