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Workers Compensation Claims Supervisor – Midwest Region
CBCSWorkers Compensation Claims Supervisor overseeing claims teams to achieve performance metrics and improve service quality. Fostering development of adjusters in a collaborative environment.
About the role
Key responsibilities & impact- Ensure that the team receives regular, high-quality feedback to drive accountability.
- Maintain weekly metrics in the green.
- Achieve monthly QSR scores of 90%+ for the team.
- Arrange monthly meetings with the team to align on goals.
- Maintain an average customer service survey score of 1.30 or less.
- Act as a mentor to adjusters.
Requirements
What you’ll need- Substantial experience in the Midwest region
- Strong background in achieving results
- Minimum of 1-5 years of claims supervision
Benefits
Comp & perks- Salary – Flexible based on your experience level.
- Most Benefits start Day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/ Defined Contribution (1-year waiting period)
- PTO/ Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/ Parental Leave
- Company-paid Term Life/ Accidental Death Insurance
ATS Keywords
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Soft Skills
Feedback DeliveryTeam Alignment