Solutions Engineer

• Design & Architect Solutions: Translate customer requirements into scalable, multi-vendor solutions aligned to business objectives.
• Support Pre-Sales & Partner Success: Lead technical discussions around product capabilities, sizing, deployment, and integration.
• Deliver Technical Expertise: Build and present compelling demos, proof-of-concepts, and custom use-case demonstrations.
• Drive Collaboration & Innovation: Partner with internal teams, vendors, and solution centers to enhance offerings.
• Troubleshoot & Escalate: Investigate complex technical issues and support escalations with hands-on analysis.

Field Solution Architect II – Red Hat

• Support system integration activities, including mapping and transformation of data between SAP TM and other enterprise systems
• Own SAP TM system configuration, end-to-end transportation processes, and related procedures
• Troubleshoot and resolve SAP TM system issues, identifying root causes and implementing corrective actions
• Document SAP TM configurations, selection and planning profiles, batch jobs, and ensure documentation is up to date and well maintained
• Ensure SAP TM environments across ECC and S/4HANA remain synchronized and consistent over time
• Perform integrated quality assurance testing for transportation planning and management scenarios
• Ensure test scripts are adequate and complete to cover all transportation scenarios for successful end-to-end testing before deployment to production
• Lead an active role in low-level design, testing, and implementation phases of projects, collaborating closely with the business transportation team
• Write functional and technical specifications for new developments and system enhancements
• Analyze transportation-related data and develop logical business application solutions in collaboration with IT and user teams
• Review SAP TM system customizations and replace with standard solutions wherever feasible
• Comply with the Systems Development Life Cycle (SDLC) methodology and governance standards.

SAP Transportation Management Solution Engineer

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by manager.

Staff Solutions Engineer

• Support engineering decisions across product design, production system design, manufacturing, maintenance, and human safety by developing immersive Virtual Reality (VR) scenes and scenarios
• Create and deliver concise report-out materials for engineering and leadership
• Act as the focal point for advanced visualization lab(s), maintaining the hardware and software required to run effective VR reviews
• Analyze complex engineering designs, supplier specifications, and engine manufacturer design data to identify and formulate maintenance, repair, and tooling support requirements
• Develop configuration-specific procedures and instructions accordingly
• Drive product designs and process improvements to ensure safety, supportability and maintainability
• Create comprehensive system theory descriptions to ensure a common understanding of systems and components
• Conduct engineering analyses to validate the accuracy of maintenance data
• Collaborate with customers to address inquiries, develop technical solutions, and assess maintenance operations
• Innovate new procedures and techniques to enhance product maintenance capabilities

Lead Integration Engineer – Virtual Reality

• Support our sales team for integration buildouts that support our largest and most critical deals.
• Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
• Act as a technical escalation point for large or at-risk deals and integration projects.
• Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
• Interface directly with customers to collect user requirements and system documentation.
• Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
• Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
• Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
• Other duties/responsibilities as necessary.

Lead Solutions Architect

• Lead the strategic vision and technical roadmap for AI initiatives across Banner Health's enterprise
• Collaborate with technology executives and clinical leaders to identify transformative AI opportunities
• Design scalable architecture frameworks that balance innovation with security and compliance
• Mentor cross-functional teams on AI best practices
• Evaluate emerging technologies like generative AI and machine learning models
• Establish governance frameworks for responsible AI deployment
• Translate complex technical concepts into compelling business cases

Technical Solution Architect II

• The Senior PEGA Business Solutions Architect is a hands-on, outcomes-oriented leader who partners with business and technology stakeholders to design, validate, and deliver end-to-end solutions centered on the PEGA platform.
• You will own discovery for high-impact initiatives across claims, servicing, and operations—translating strategy into executable workflows, case lifecycles, and decisioning while ensuring scalability, compliance, and an excellent associate and customer experience.
• The Solutions Architect is responsible for designing and delivering technology solutions that align with Genworth’s business objectives and enterprise architecture standards.
• This role bridges business requirements and technical implementation, ensuring solutions are scalable, secure, and compliant.
• Translate business requirements into technical designs for applications, data, and infrastructure.
• Ensure solutions comply with Genworth’s Architecture Design Framework (ADF) and EA principles.
• Collaborate with Enterprise Architects, Principal Architects, and development teams to maintain consistency and reuse patterns.
• Participate in Architecture Review Board (ARB) processes and prepare solution review documentation.
• Provide technical leadership during solution implementation and integration.
• Lead business architecture for complex programs: process modeling, case/lifecycle design, persona & channel strategy, and data/interface mapping in Pega.
• Facilitate requirements discovery (journey mapping, use cases, BRDs, epics/stories) and align them to Pega capabilities, frameworks, and guardrails.
• Define solution scope, MVPs, and incremental releases; balance business outcomes, operational risk, compliance, and technical constraints.
• Partner with Product Owners, UX, and Pega SSAs/CSAs to translate business rules into decision strategies, DCO assets, and testable acceptance criteria.
• Establish functional designs, mockups, prototypes, and test plans; lead SIT/UAT to validate value realization and readiness for production.
• Coach agile teams and stakeholders on Pega methodology and best practices; mentor other BSAs and evangelize continuous improvement.
• Contribute to platform governance: backlog triage, reuse standards, data quality, and compliance documentation; support audits where needed.
• Support business cases and roadmaps with measurable KPIs (cycle time, STP rate, NIGO reduction, CSAT, operational cost)

Senior Pega Business Solutions Architect

• Lead & Grow a High-Performing Architecture Team (People Leadership)
• Provide Technology Leadership / Guidance / Oversight across critical programs and platforms, setting architecture direction, reviewing solutions, and ensuring adherence to standards and guardrails.
• Build and maintain strong Relationship Management with business stakeholders, delivery teams, and technology partners; translate strategy into actionable architecture roadmaps.
• Navigate and resolve Conflict across priorities, constraints, and viewpoints; facilitate outcomes that balance time-to-market, quality, cost, and risk.
• Own Performance Monitoring of your architecture team—set expectations, define measurable outcomes, conduct regular coaching and performance reviews, and recognize achievements (Recognitions).
• Drive Career Development through mentoring, skills planning, certification pathways, and succession planning.
• Champion Process Improvement to streamline architecture engagements, standards, and governance; reduce friction while improving consistency.
• Produce Value Reporting (roadmaps, KPIs, OKRs, cost/benefit narratives) that clearly communicate how architecture accelerates delivery and reduces risk.
• Be a Hands-On Architecture Practitioner & Coach Foster Technology Partnership with engineering, security, operations, and business teams to shape solutions that meet functional and non-functional requirements.
• Demonstrate Deep Technology Expertise in several modern architecture technologies and coach architects on depth vs. breadth.
• Accelerate Technology Innovation / PoC efforts to de-risk decisions and validate solution approaches; cultivate a culture of experimentation with guardrails.
• Own Software Design / Conceptual Architecture deliverables—reference architectures, solution diagrams, sequence flows, NFRs, and decision records.
• Support Work Decomposition / Project Management by shaping epics and features, clarifying dependencies, and aligning architecture runway with delivery plans.

Manager, Solution Architecture

• Design and architect IBM Power Systems and IBM i solutions for enterprise and mid-market customers
• Lead infrastructure modernization, migration, backup/recovery, and disaster recovery initiatives
• Develop hybrid infrastructure solutions integrating colocation, managed services, cloud, and on-prem platforms
• Serve as the technical lead during customer discovery sessions, solution presentations, and architectural reviews
• Collaborate with Sales teams to align technical strategy with customer business requirements
• Create solution documentation, diagrams, scopes, and technical recommendations
• Work cross-functionally with Engineering, Product, and Delivery teams to ensure solution feasibility and operational alignment
• Provide technical mentorship and contribute to architectural standards and best practices

Solution Architect

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

Resident Solutions Architect – Digital Native Business

• Design and architect secure, scalable AWS solutions for core banking, digital banking, payments, risk management, fraud detection, and analytics platforms
• Translate business, regulatory, and security requirements into compliant cloud architectures ensuring adherence to PCI-DSS, SOX, GDPR, SOC 2, Basel III, and local financial regulations
• Architect secure network foundations using Amazon VPC (subnets, Security Groups, NACLs, NAT Gateways, VPC Endpoints, Transit Gateway) and implement least-privilege access using IAM, IAM Identity Center, and IAM Access Analyzer
• Implement encryption and secrets management strategies using AWS KMS, Secrets Manager, and Certificate Manager for data protection at rest and in transit
• Design end-to-end MLOps pipelines using Amazon SageMaker (Pipelines, Model Registry, Projects, Feature Store, Clarify, Model Monitor) for automated model training, deployment, bias detection, and monitoring
• Architect Generative AI solutions using Amazon Bedrock (foundation models from Anthropic, Meta, Cohere, AI21 Labs, Stability AI), Bedrock Guardrails for content filtering and hallucination prevention, Bedrock Knowledge Bases for RAG implementations, and Bedrock Agents for task automation
• Design intelligent search and retrieval systems using Amazon Kendra (GenAI Index) for enterprise search, document discovery, and semantic search integrated with Bedrock Knowledge Bases and Amazon Q Business
• Configure model customization and fine-tuning strategies using Bedrock Custom Model Import, prompt engineering, and Retrieval Augmented Generation (RAG) patterns with proprietary enterprise data
• Implement AIOps and observability using Amazon DevOps Guru, CloudWatch (anomaly detection, Container Insights, Lambda Insights), X-Ray, and distributed tracing capabilities
• Design high availability and disaster recovery solutions across multiple regions using Aurora Global Database, DynamoDB Global Tables, S3 Cross-Region Replication, and Route 53 failover
• Lead application and data migrations from on-premises to AWS using Database Migration Service, Application Migration Service, and Storage Gateway
• Architect containerized workloads using Amazon ECS, EKS, Fargate, and ECR with security scanning and orchestration best practices
• Collaborate with InfoSec, Risk, Compliance, and Audit teams to implement security guardrails, conduct threat modeling, and maintain regulatory compliance
• Enforce AWS Well-Architected Framework principles and guide DevOps teams on CI/CD pipelines using CodePipeline, CodeBuild, CodeDeploy, and Infrastructure as Code (CloudFormation, CDK, Terraform)
• Implement governance and continuous compliance using AWS Config, Audit Manager, conformance packs, and centralized logging with CloudWatch Logs and OpenSearch
• Optimize costs using Cost Explorer, Budgets, Savings Plans, Reserved Instances, Spot Instances, and S3 lifecycle policies
• Design data lakes and analytics platforms using S3, Glue, Athena, EMR, Kinesis, and Redshift for real-time and batch processing
• Implement centralized backup strategies using AWS Backup and automate operational tasks using Systems Manager, EventBridge, and CloudFormation
• Document architecture designs, security controls, threat models, disaster recovery runbooks, and maintain architecture decision records for audit purposes

AWS Solutions Architect

• Lead automation initiatives for modern data pipelines, workflows, applications, ML model release, build/testing
• Develop and productionize features and models in collaboration with data engineers and data scientists
• Ensure robust alerting, monitoring, and observability for cloud solutions
• Design, build, and operationalize Natural Language Processing (NLP) and Large Language Model (LLM) platforms
• Build scalable systems that meet Service Level Agreement (SLA) / Service Level Objective (SLO) requirements
• Mentor junior developers and raise team standards for reproducibility, documentation, and governance

Senior Cloud Solutions Architect

• Lead automation initiatives for modern data pipelines, workflows, applications, ML model release, build/testing, and other tools
• Develop and productionize features and models in collaboration with data engineers and data scientists
• Ensure robust alerting, monitoring, and observability for cloud solutions
• Design, build, and operationalize NLP, LLM, and RAG platforms and pipelines for HR use cases
• Build scalable systems that meet SLA/SLO requirements, enable quick recovery from failures, maintain data quality, and ensure compliance
• Mentor junior developers and raise team standards for reproducibility, documentation, and governance
• Ensure models and deployments comply with governance, privacy, and ethical standards by collaborating with HR Data Steward, Legal/Privacy, and Ethics/AI governance teams
• Translate complex analyses into concise recommendations for HR leaders and executives

• Determine appropriate architecture, design, and services for cloud migrations and new applications
• Execute technical feasibility assessments and develop proposals for moving identified workloads to AWS, Azure, and Google Cloud
• Assess application and workload characteristics to define migration approaches, including rehost, replatform, refactor, or replace
• Develop and maintain migration runbooks, documentation, reusable tooling, policy, and process documentation to improve consistency, compliance, and operational efficiency
• Support migration execution for selected applications, components, and supporting infrastructure
• Implement cloud-native infrastructure, deployment, and operational patterns that support secure, repeatable, and efficient migrations
• Collaborate with architects, engineers, product teams, security, operations, customers, and other stakeholders to resolve issues, remove blockers, and align on migration decisions
• Support compliance assessments and ensure application design aligns with cloud architecture standards and operational requirements
• Support cloud onboarding, application readiness, and post-migration stabilization efforts
• Contribute to cloud onboarding, migration, and adoption improvements by identifying opportunities for automation, optimization, and technical debt reduction

Senior Cloud Solution Architect

• Design, implement, and operate Microsoft Entra ID architectures with a strong focus on enterprise environments and governance models.
• Manage and optimize Entra ID tenants, including administrative units, role-based access control, and security boundaries.
• Design, create, and maintain Entra App Registrations and Enterprise Applications, including lifecycle management and optimization.
• Implement and continuously improve Single Sign-On (SSO) solutions using OAuth, OpenID Connect, and SAML.
• Define and implement authentication and authorization flows, including Conditional Access policies and Identity Protection concepts.
• Develop and maintain automation solutions for Entra ID using Infrastructure as Code, APIs, and scripting (e.g. Microsoft Graph, Go, PowerShell).
• Establish automated testing, monitoring, and compliance checks for identity configurations.
• Build and further develop a monitoring and governance framework for Entra ID configurations.
• Document architectures, configurations, and processes, and train internal teams on Entra ID and DevOps-related topics.
• Act as a technical advisor for internal stakeholders and customers on identity and access management topics.

IT Solution Architect – Microsoft Entra ID, Identity Platforms

• Design and implement data and application integrations using Boomi, APIs, and event-driven patterns
• Build and manage secure, scalable integrations across enterprise platforms including ERP, CRM, operational systems, and data platforms
• Monitor, troubleshoot, and optimize integration workflows for reliability and performance
• Extract, transform, and model structured and semi-structured data for analytics and downstream consumption
• Implement and manage data storage solutions including data lakes, data warehouses, and curated data marts
• Partner with architects, data scientists, and business teams to design solution patterns that support AI and automation use cases
• Enable AI solutions by engineering clean, well-integrated, and governed data inputs
• Build and manage automated data and integration pipelines delivering consistent outcomes
• Contribute to technical documentation, operational runbooks, and knowledge sharing

Data & AI Solution Engineer

• Serve as the senior technical point of contact for partners integrating with NinjaTrader APIs, providing expert guidance on authentication, endpoints, data models, and architectural best practices
• Partner directly with external engineering teams to debug complex integration issues, conduct code reviews of their implementations, and accelerate time-to-production
• Collaborate closely with Technical Account Managers to deliver a seamless partner experience, translating business requirements into technical solutions and providing real-time support during critical integration milestones
• Diagnose and resolve complex API issues spanning WebSocket connections, REST endpoints, and real-time data feeds, often under time pressure with high-value partners
• Own the quality standard for API support, establishing best practices for troubleshooting, documentation, and partner communication that the broader team can follow
• Build and enhance internal tools, scripts, and diagnostic utilities that improve support efficiency and enable faster issue resolution
• Drive continuous platform improvement by synthesizing partner feedback into actionable recommendations for Product and Engineering, influencing the API roadmap
• Mentor junior team members on technical troubleshooting, partner communication, and maintaining composure in high-stakes situations
• Develop deep expertise in NinjaTrader's evaluation platform, trading systems, and API architecture to provide authoritative technical leadership

Senior Solutions Engineer, Evaluation Services

• Identify and qualify Pathfinder opportunities within Worthwhile's existing and prospective client base.
• Lead positioning conversations that demonstrate strategic authority and earn the right to a structured decision engagement.
• Own the pipeline from initial conversation through signed engagement letter.
• Collaborate with the COO on pricing strategy and proposal development.
• Build and maintain Worthwhile's credibility narrative using case studies, cost-of-building-wrong data, and retrospective examples from delivery history.
• Contribute to building the Pathfinder playbook, sales materials, and repeatable processes.
• Mentor other team members as the function scales, helping establish a repeatable consulting and sales motion.
• Own the Pathfinder engagement end-to-end, from kickoff through executive presentation.
• Run stakeholder discovery interviews to surface the real problem behind the stated request.
• Translate client initiatives into economic terms: problem value, viable options, and ROI under conservative, expected, and optimistic scenarios.
• Build the options analysis across build, buy, configure, AI-enable, build smaller, and do nothing.
• Develop the risk assessment covering execution, technology, organizational, and market dimensions.
• Author and present the Pathfinder Playback to the client's executive team with a clear go/no-go recommendation and a prioritized roadmap with decision gates.
• When the recommendation is to build, translate the strategic decision into a concrete execution plan.
• Define the milestone structure, delivery timeline, and risk mitigation approach.
• Establish decision gates within the build phase that keep execution accountable to the original recommendation.
• Own the handoff to the delivery team, ensuring they inherit a clear scope, prioritized backlog, and measurable success criteria.
• Remain available as a strategic checkpoint during execution to prevent scope drift.

Strategy & Solutions Consultant

• Identify and qualify Pathfinder opportunities within client base
• Lead positioning conversations to demonstrate strategic authority
• Own the pipeline from initial conversation through signed engagement letter
• Collaborate with COO on pricing strategy and proposal development
• Mentor team members as function scales
• Own Pathfinder engagement end-to-end from kickoff through presentation
• Develop risk assessment covering execution, technology, organizational, and market dimensions
• Author and present the Pathfinder Playback to client's executive team

AI Strategy – Solutions Consultant

• Discovering Customer Requirements: Diagnose technical and business pain, confirm root causes and negative consequences. Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes. Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
• Validating Solution Fit: Lead workshops, trials, or POCs to validate solution fit with business objectives. Position competitive advantages to influence trial success criteria. Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes. Support technical aspects of credit sizing estimates.
• Customer Onboarding and Growth: Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement. Identify and drive opportunities for upselling and expansion, ensuring customers realize value by increasing platform consumption through new workloads and groups. Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement. Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues.
• Marketing and Thought Leadership: Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges. Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence.
• Product Feedback & Improvement: Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs. Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.

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