Solutions Engineer

• F5製品戦略や価値提案を伝える
• 技術的専門知識を提供する
• 営業と共に意思決定者を特定し、営業プロセスを推進
• お客様向けのハンズオンや検証支援を行い、強固な関係性を構築
• 一貫した最高クラスの顧客サービスを提供
• 社内の技術者や営業、その他のチームと協力し、専門知識を活用する

Senior Solutions Engineer – Public

• Lead the architecture development of the integrated governance platform
• Build the software development environment and toolchain
• Identify issues from a broad perspective, extract fundamental issues, and create resolution plans
• Visualize using graphical tools and drive data-based process improvement
• Identify processes that need improvement through communication with engineers, and build consensus on improvement proposals
• Build collaborative relationships with customers and suppliers to establish a cooperative integrated governance platform

Senior Governance Solution Architect, Global Safety & Quality

• Provide strategic, operational and deep technical expertise to execute Moneythor’s Customer Success vision.
• Provide assistance to our digital banking clients and address their ongoing technical & functional questions.
• Act as technical go-to person for our customer success organization.
• Leverage your deep HTML, JavaScript, Web development, SQL, and Java skills to customize our clients' implementations.
• Play an evangelist role with our clients on the existing and/or new features of the solution.
• Maximize platform adoption/engagement and drive new business growth through greater advocacy and reference-ability.
• Understand and analyze client business requirements, and help implement, test, package and ensure the timely and accurate solution delivery.
• Partner with business development, product, and engineering teams in pre-sales, onboarding, and client-retention activities.
• Maintain in-depth understanding of our platform and provide vetted, impactful customer feedback to the product team.
• Use a case tracking system to manage information, questions and answers for every client-driven request.
• Identify potential opportunities to extend our relationship with clients and ensure that these are passed on to the appropriate team members.
• Maintain expert professional knowledge about the market and developments in the digital banking industry.
• Respond to service disruptions/incidents as part of our internal incident procedures.
• Ensure accurate and timely completion of all projects and requests.

Solutions Engineer – North Asia

• Primary responsibilities will include building AI/HPC infrastructure for new and existing customers.
• Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting.
• Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements.

Senior Solutions Architect – Infiniband, Networking, Ethernet

• Actively participate in the sales process and work closely with the direct and channel sales teams
• Discover and understand customer requirements and align our solutions to those requirements
• Present SailPoint business functions, value, and competitive differences
• Provide product demonstrations to prospective customers
• Assist in developing RFP responses in coordination with our RFP response team
• Participate in onsite and remote Proof of Value (POV) evaluations
• Provide feedback to Product Management on product enhancements

Senior Solutions Engineer

• Elicit and structure requirements, challenges, and constraints from Inventors and business customers, and translate them into system requirements
• Design solutions leveraging our own products based on a defined architecture
• Contribute to the design of Robot Platform features, APIs, and data models within the assigned domain based on user requirements
• Drive the design and validation of assigned features in collaboration with the engineering team
• Organize feasibility, risks, and trade-offs from a technical perspective to support customer proposals and decision-making

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Senior Solutions Engineer – Public

Senior Governance Solution Architect, Global Safety & Quality

Solutions Engineer – North Asia

Senior Solutions Architect – Infiniband, Networking, Ethernet

Senior Solutions Engineer

Solution Architect, Robot Platform, Business & Strategy