Social Media Manager

• Master all things social media: Twitter, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, TikTok
• Develop Organic and Paid Strategies: Counsel clients on best practices incorporating paid social into an overall social strategy
• Sharpen your creative skills: write compelling, engaging and fresh social media content
• Collaborate cross-functionally: Act as day-to-day social media lead across multiple healthcare accounts
• Thrive in a face-paced, ever evolving environment: Organization is critical for success in this role
• Appreciate a world culture that requires constant learning and innovation: Cultivate and maintain in-depth knowledge and understanding of social media trends

• Own and execute a TikTok and Instagram content strategy focused on acquiring new customers through high-converting, entertaining, and trend-driven videos.
• Develop daily content that combines storytelling with clear product benefits and strong calls-to-action (CTAs) designed to drive clicks, follows, and purchases.
• Use TikTok Shop tools (affiliate partnerships, product pins, in-video shopping) to turn viewers into buyers.
• Identify acquisition opportunities through hashtags, sound trends, and TikTok SEO to get in front of new audiences.
• Work closely with the marketing team to test organic content in paid formats (Spark Ads) to scale high-performing creative.
• Collaborate with paid media and influencer teams to align on customer funnel strategy and creative testing.
• Use platform analytics, conversion data, and A/B tests to optimize content for CAC (customer acquisition cost), CTR, and ROAS.
• Recruit and manage TikTok affiliate creators to expand reach and acquire new customers through trusted voices.
• Analyze performance data to optimize content and make weekly recommendations for improvement based on findings.

Social Media and Commerce Manager

• Own and manage Crunchbase’s day-to-day social media presence across LinkedIn, X, YouTube, Instagram, Facebook, and emerging platforms
• Develop and maintain a social and editorial calendar aligned to company priorities, industry trends, and timely market conversations
• Create platform-native content including written posts, short-form videos, carousels, clips, and data-driven visual content
• Identify and amplify unique stories using Crunchbase data, including startup funding trends, acquisition activity, founder momentum, and market shifts
• Shape and evolve Crunchbase’s social voice to be insightful, engaging, and credible with founders, investors, operators, and enterprise buyers
• Monitor platform trends, audience behavior, internet culture, and emerging content formats to identify opportunities for experimentation and audience growth
• Analyze content performance, engagement metrics, and competitive activity to continuously optimize strategy and execution
• Develop and execute Crunchbase’s community engagement strategy across relevant online communities and forums
• Build and maintain Crunchbase’s presence on Reddit through thoughtful participation and audience engagement
• Own Crunchbase’s G2 presence, including review generation, responses, reputation management, and audience engagement initiatives
• Identify additional communities, forums, and industry spaces where Crunchbase should actively contribute, including Slack groups, Quora, and niche business communities
• Monitor community conversations and surface insights, customer pain points, recurring themes, and market opportunities back to internal stakeholders
• Strengthen Crunchbase’s visibility and credibility across online conversations influencing brand perception and buying decisions
• Help position Crunchbase as a trusted and influential voice across startup, investment, and technology conversations
• Experiment with new content formats, emerging platforms, and AI-powered discovery experiences to expand audience reach and engagement
• Partner cross-functionally with Marketing, Communications, Product Marketing, and Revenue teams to align messaging and campaign priorities
• Support broader brand awareness, thought leadership, and audience growth initiatives through strategic social and community engagement

Senior Manager, Social Media – Community

• You will execute high-volume audience engagement across priority social platforms including: Instagram, Facebook, YouTube, TikTok, LinkedIn, Threads
• Respond to comments, questions, audience stories, and inbound social messages in a way that is warm, clear, accurate and aligned with the Mel Robbins brand voice and guidelines
• Support daily engagement across priority brand, content, campaign and community moments
• Identify when to respond, when to hold, and when to escalate comments or messages for additional review
• Support surge engagement during major brand moments including campaigns, launches, podcast spikes, book moments, press cycles, tours, and viral content
• Guide audience members toward relevant content, resources, newsletters, podcast episodes, free trainings, community moments and other brand touchpoints
• Apply tags consistently across social engagement activity
• Track audience themes, sentiment, questions, feedback, testimonials, inbound trends, confusion points, and friction points
• Help identify gaps or inconsistencies in tagging and share observations with the Community team
• Identify recurring themes, emotional patterns, audience questions, moments of confusion, and emerging issues
• Help translate daily social engagement into practical audience intelligence for the Community team and cross-functional teams
• Participate in scheduled weekend rotations as needed
• Support expanded coverage during high-volume moments, including new releases, launches, book campaigns, podcast spikes, press moments, tours, viral moments and major announcements

Social Media Engagement Specialist

• Counsel clients and internal teams on best practices incorporating organic and paid social into an overall social strategy
• Act as day-to-day social media lead inclusive of strategy development and paid campaign execution across several healthcare accounts
• Work cross-functionally with creative teams to develop content and creative for clients, customized for social platforms and ad units
• Pivot seamlessly between creative and analytic tasks
• Direct the execution of social media tactics including content development and distribution
• Responsible for execution of paid media campaign planning, setup, creation, optimization, and management within social ad platforms
• Interface directly with clients via live meetings and email correspondence
• Cultivate and maintain in-depth knowledge and understanding of social media platforms and trends
• Write compelling and engaging social media content for organic and paid campaigns

Senior Manager, Social Media

• Join our team as a Social Media Intern
• Gain real-world experience building a brand, creating content, and showcasing athletes
• Get hands-on experience in content creation & video editing
• Develop social media strategy
• Highlight athletes and storytelling
• Work on brand growth & marketing
• Collaborate with a growing sports performance facility
• Receive mentorship and access to events

Social Media Intern

• Oversee the College’s social media presence as a member of the storytelling team
• Develop engaging, platform-specific stories promoting Wellesley student life and educational experiences
• Track and analyze social media metrics to optimize engagement
• Respond to inquiries/comments on various social platforms timely
• Monitor social media conversations for negative content and copyright infringements
• Stay current on social media trends and best practices
• Manage student workers and coordinate social media editorial calendar
• Ensure social content is accessibility compliant

• Develop and implement social media strategies aligned with business and marketing goals
• Oversee content strategy, sales promotion, and community engagement
• Collaborate closely with operations, sales teams, clients, and referral partners

Social Media Manager jobs in Massachusetts

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Social Media Manager

Social Media and Commerce Manager

Senior Manager, Social Media – Community

Social Media Engagement Specialist

Senior Manager, Social Media

Social Media Intern

Social Media Manager

Social Media Manager II