ServiceNow

• Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance
• Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives
• Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities
• Develop and implement best practices for ServiceNow governance, security, and optimization
• Ensure seamless integration of ServiceNow with other enterprise applications and systems
• Oversee the administration and daily operations of the ServiceNow platform, ensuring its reliability, security, and performance
• Oversee license management, ensuring the organization remains compliant with ServiceNow licensing agreements
• Manage relationships with ServiceNow and third-party vendors, ensuring optimal service delivery and platform support

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ServiceNow Practice Lead