Scheduler

• Ensure, organize, and maintain an active, accurate, and operational surgery schedule for assigned providers and service lines
• Coordinate surgeries and procedures with multiple hospitals and ambulatory surgery centers
• Schedule and coordinate pre-operative testing
• Communicate surgery orders and collect necessary surgical documentation
• Work with patients, physicians, staff, and operating rooms to provide accurate, timely, and responsive scheduling
• Provide administrative support and solve routine and complex customer problems
• Direct customers to appropriate resources for specific questions
• Interact with patients, patients’ families, referring physicians, and third-party carriers regarding patient-related issues
• Plan, prioritize, and organize a diversified workload using independent judgment
• Communicate with clinical staff, medical secretaries, and product/service-line staff to meet customer and department needs and maximize department time and utilization

Surgical Scheduler coordinating orthopedic procedures for Ohio State University Physicians

Surgical Scheduler – Orthopedics

Surgical Scheduler coordinating orthopedic surgeries, testing, and documentation for Ohio State University Physicians. Supporting patients, providers, hospitals, and ambulatory surgery centers.

• Develop, maintain, and analyze project schedules for construction projects
• Ensure all stages of the construction process are accurately planned and executed on time
• Support project management teams across self-performed and subcontractor scopes of work
• Independently or collaboratively create high-level master schedules for projects of varying size and complexity
• Develop summary-level through detailed activity/resource-loaded schedules
• Build master schedules with operations, clients, designers, and trade partners
• Perform critical schedule analysis and recommend adjustments to improve outcomes
• Ensure project schedules conform to contract requirements and specifications
• Participate in estimating and project meetings, providing scheduling input, recommendations, and value engineering advice
• Prepare and present project schedules and narratives to clients and stakeholders
• Identify and manage potential risks and develop contingency plans
• Perform Time Impact Analysis (TIA)

Lead Project Scheduler planning heavy civil and industrial construction projects for Kokosing

Lead Scheduler

Lead Project Scheduler developing and analyzing schedules for Kokosing's heavy civil and industrial construction projects. Coordinating timelines, risks, and contract requirements with project teams and stakeholders.

• Manage the implementation and ongoing administration of physician and extender schedules for multiple local practices using QGenda
• Generate and communicate real-time schedule changes, including emergency coverage and coverage for meetings or unplanned absences
• Produce scheduling and staffing reports including shift distribution, extra shifts, PTO, and payroll-related data
• Partner closely with Practice Directors and Regional leadership to align staffing needs with operational goals
• Communicate scheduling protocols, updates, and changes effectively with physicians and internal stakeholders

Manage physician schedules for Radiology Partners using QGenda

Physician Scheduler

Manage physician scheduling for Radiology Partners in the Columbus, OH area. Implement and administer schedules while maintaining communication with staff and leadership.

• Support with staffing coordination at The Pines Healthcare Center, The Colony Healthcare Center, and Copley Healthcare Center
• Handle staff scheduling responsibilities
• Manage scheduling software efficiency

Centralized Nursing Staff Scheduler coordinating staffing across healthcare centers

Scheduler – Long Term Care

Centralized Nursing Staff Scheduler supporting staffing coordination at healthcare centers in Ohio. Responsible for staff scheduling and efficient software management with no weekends or on-call requirements.

• Ensures, organizes, and maintains an active, accurate, and operational surgery schedule
• Responsible for training new staff members
• Maintains performance that meets corporate and department standards including productivity, QA and attendance
• Initiates C-9s with the Ohio BWC and monitors approved visits
• Participates/supports OSUWMC Communication and Marketing initiatives
• Manage daily clinic schedules and work with management and clinical teams
• Serve as a point of contact for patients/families
• Resolve complex customer issues in timely manner
• Participate in development and implementation of initiatives to improve operational processes
• Act as floor leader to staff by providing feedback

Lead Surgical Scheduler coordinating surgery schedules for Ohio State University Physicians

Lead Surgical Scheduler – OBGYN

Lead Surgical Scheduler coordinating operational surgery schedules at Ohio State University Physicians. Ensuring efficient patient flow and providing support to staff and patients.

• Acts as a subject matter resource for internal and external scheduling users, patients, and providers
• Assists team by handling more complex scheduling issues, specialized scheduling scenarios, and mentor phone lines
• In manager’s or supervisor’s absence, assists in the investigation of safety events/scheduling issues and provides service recovery as a point person for escalation
• Serves as a trainer/preceptor for new hires
• Serves as a department resource for testing and training new or improved technology systems and processes
• Participates in special project assignments, may collect or compile data, may pilot new workflows or processes
• Collaborates with Supervisors and Workforce Management Coordinators to assist in real time floor management and assignment of resources
• May participate in team member payroll activity
• Brings attendance patterns to the attention of the supervisor

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites

Pre Service Scheduler Lead

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites. Responsible for handling complex scheduling issues and training new hires while working remotely.

• Utilizes patient information and physician assessment to identify patient's scheduling needs.
• Prepares written orders for procedures.
• Collaborates with physician, various physician offices, surgical/procedure labs, and ancillary departments for scheduling of procedure.
• Collaborates with clinical staff for timing off procedure/surgery scheduling for medication adjustment.
• Schedules complex office visits by collaborating with clinical staff.
• Provides pre-procedure education.
• Conducts and ensure prior authorization.
• Schedules post procedure office visit and/or testing.
• Responsible for creating and managing an efficient schedule to assist maximizing utilization and physician productivity.
• Functions as a liaison between the physicians, patients, referring physicians, and members of the service line.

Scheduler III coordinating patient scheduling for heart and vascular procedures

Scheduler III – Heart and Vascular

Scheduler III coordinating patient scheduling for heart and vascular procedures at Mount Carmel. Functions as a liaison between physicians, patients, and hospital testing staff.

• Speak with patients to assess their needs
• Coordinate outpatient appointments across multiple specialties
• Resolve complex problems by understanding large scale operational processes
• Become a subject matter expert for appointment needs
• Provide outstanding customer service to callers
• Promote a culture of positivity and teamwork

Medical Scheduler assessing patient needs and coordinating appointments

Medical Scheduler at Ohio State University Physicians, assessing patient needs and coordinating outpatient appointments with a collaborative team. Offers flexibility of remote work after training period.

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