Salesforce Developer

• Design and develop complex Salesforce solutions that support critical business processes
• Provide technical leadership across the Salesforce development lifecycle
• Collaborate with clients, prospects, and internal project teams to understand requirements
• Integrate business processes across multiple Salesforce instances and external systems
• Contribute to all phases of the software development lifecycle
• Mentor, train, and provide technical guidance to junior and mid-level Salesforce resources
• Promote consistent development standards and quality assurance processes

Senior Salesforce Developer

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

Salesforce Program Architect

• Create scalable and effective Salesforce solutions tailored to meet specific business requirements.
• Develop and maintain the architectural strategy for Salesforce applications, ensuring alignment with business goals.
• Work closely with stakeholders, including business leaders and technical teams, to gather requirements and translate them into technical specifications.
• Lead the development and implementation of Salesforce projects, guiding technical teams and ensuring successful delivery.
• Create and maintain technical designs, architecture documentation, and system integration plans.
• Conduct code reviews and provide technical guidance to ensure best practices are followed and maintain data integrity and security within the Salesforce platform.
• Stay updated with the latest Salesforce features and industry trends, and continuously refine solutions to adapt to changing business needs.

Salesforce Technical Architect

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications
• Design data models, integration patterns (REST/SOAP, Mulesoft, Platform Events, External Services) and ensure system scalability
• Establish governance, coding standards, and best practices for declarative and programmatic development
• Evaluate and guide Lightning Web Components (LWC) and Apex implementations and conduct code reviews
• Manage integration with external systems such as ERP, Azure/AWS, and legacy platforms
• Collaborate with stakeholders to translate business needs into scalable architecture and mentor developers, admins, and junior architects
• Stay updated with Salesforce releases and features, ensuring solutions leverage the latest capabilities

Senior Technical Architect, Salesforce

• Play a key role on project team by bridging the gap between business problems and technical solutions
• Engage directly with customers to understand their needs
• Design custom solutions, deliver & implement innovative real-world solutions
• Provide consultative advice regarding industry best practices
• Create a solution that best meets client’s needs
• Conduct pre-sales discovery, documenting business & functional requirements
• Work closely with key stakeholders to capture business needs
• Lead project implementation & oversee architectural design
• Facilitate project introduction and meetings, creating & managing project timeline
• Provide final QA of all completed work
• Design and deliver end user training as needed
• Continue client engagement with new projects

Lead Salesforce Consultant – Solution Architect

• Build and maintain deployable demo assets on the Salesforce and NextGen platforms, including front- and back-end development, integrations across product clouds, and support for features like Data Cloud, Slack, and Marketing Cloud
• Own the quality and reliability of assigned demo assets — performing root cause analysis, resolving technical issues, and deploying enhancements and fixes
• Partner with Demo Product Owners to understand their needs, follow established DevOps and release management processes, and build demo configurations that work as intended
• Contribute to developer documentation, mentor teammates, and drive continuous improvement in demo tooling and automation

• Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and declarative tools
• Translate complex business requirements into scalable technical specifications and high-quality implementations
• Implement and maintain integrations using REST/SOAP APIs, MuleSoft, and third-party platforms
• Apply enterprise-level development practices including source control, code reviews, unit testing, and CI/CD pipelines (Copado preferred)
• Configure Salesforce using Flows, validation rules, advanced security models, and Lightning App Builder
• Support data modeling, data quality, and reporting needs across business units
• Troubleshoot and resolve escalated technical issues; ensure timely follow-through and documentation
• Participate in Agile Scrum ceremonies: sprint planning, backlog grooming, retrospectives, and daily standups
• Stay current with Salesforce releases, AI-driven capabilities, platform enhancements, and industry best practices

Salesforce Developer, Engineer 3

• Act as the strategic consultant to client stakeholders, driving business transformation and process optimization.
• Architect end-to-end solutions combining Health Cloud foundations with complex Revenue Cloud (CPQ/Billing) transaction models.
• Respond rapidly and dynamically to shifting client priorities, clarifying ambiguous requirements in real time.

Salesforce Solution Architect – Revenue Cloud

• Partner with Demo Product Owners to understand stakeholder needs, translate requirements, and build production-ready Salesforce components, following established DevOps and release management processes.
• Build and maintain deployable demo assets on the Salesforce platform, with a focus on front-end development — crafting LWC components, custom UI layouts, and interactive user experiences across product clouds.
• Own the quality, reliability, and polish of assigned demo assets — performing root cause analysis, resolving technical issues, and ensuring every experience looks and works as intended.
• Leverage top-of-the-line AI tools (such as generative AI and intelligent coding assistants) to accelerate development, optimize internal workflows, and drive exceptional team productivity and results.
• Contribute to developer standards, component libraries, and documentation — mentoring teammates and driving consistency in how the team builds and ships best-in-class experiences.

Senior Software Engineer – Salesforce Demos

• build and maintain deployable demo assets on the Salesforce and NextGen platforms, including front- and back-end development, integrations across product clouds, and support for features like Data Cloud, Slack, and Marketing Cloud
• own the quality and reliability of assigned demo assets — performing root cause analysis, resolving technical issues, and deploying enhancements and fixes
• partner with Demo Product Owners to understand their needs, follow established DevOps and release management processes, and build demo configurations that work as intended
• contribute to developer documentation, mentor teammates, and drive continuous improvement in demo tooling and automation

• Work directly with clients, solution architects, developers and functional consultants to define detailed requirements, design robust solutions that meet business objectives, and present custom solutions to key stakeholders
• Manage technical scope, direction, and client expectations on multiple technical projects simultaneously
• Lead & execute delivery of custom solutions that are uniquely tailored to the business’ need, including leading technical design sessions & writing technical design documents that follow development best practices
• Ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, and 3rd party applications.
• This includes developing in Apex, Lightning, Visualforce, Java, JavaScript, JSON, CSS, APIs and other technologies as needed
• Direct and manage the team’s developers to accomplish project goals, while providing hands on expert level assistance for technical issues and leadership of best practices
• Interact closely with external systems and infrastructure, while developing integrations between applications and systems
• Assist in sales discovery meetings, solutioning and estimating for the development of SoW’s

Senior Salesforce Technical Architect

• Provide industry best practices and serve as a trusted client advisor on customer data strategy and AI.
• Drive requirement gathering and serve as the Salesforce Data 360 platform expert.
• Lead discovery and architecture of customer data strategies, ensuring alignment between business goals, data models, and AI-driven use cases.
• Assess existing data ecosystems to define the optimal Data 360 architecture and migration strategy.
• Design scalable, secure data architectures.
• Work with clients to build out their strategy and roadmap.
• Tie outcomes to business value (return on investment) through storytelling.
• Coach and mentor junior team members and follow new Salesforce product and technical capabilities.

Salesforce Solution Architect, Data & AI

• Lead and own the technical solution design across Data 360 and Agentforce—including data streams, DLOs, DMOs, identity resolution, calculated insights, segments, real-time activation, and the agent topics, instructions, and actions that consume that data.
• Design scalable and secure data architectures on Salesforce Data 360—defining ingestion patterns, harmonization, identity resolution rules, and zero-copy / data federation strategies.
• Deep dive into the limits and boundaries of Data 360 and Agentforce, finding novel solutions to drive business outcomes.
• Architect RAG and Generative AI solutions leveraging Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, applying RAG best practices.
• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well-architected solutions.
• Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment.
• Define integration frameworks and reference architectures connecting Data 360, MuleSoft, enterprise data warehouses, and other systems using real-time and batch patterns.
• Establish DevOps, source control, and CI/CD practices for data and AI solutions.
• Coach and mentor developers and junior architects, and follow and understand new Salesforce products and technical capabilities.

Salesforce Technical Architect, Data & AI

• Facilitate business process reviews to identify customer requirements
• Translate customer requirements into Salesforce design
• Configure Salesforce Field Service Cloud solutions
• Develop technical requirements and specifications
• Drive best practice UX design into solution delivery
• Manage all aspects of projects and customer communications
• Deliver customer end user training and documentation
• Oversee successful completion of assigned projects
• Lead vision and strategy discussions

Salesforce Solution Architect, Field Service

• Review and analyze system specifications
• Identify one or more technical solutions to discuss with clients
• Create a solid technical solution based on best practices
• Collaborate with the team to design, develop and maintain all development
• Determine and coordinate time estimates and priorities
• Help troubleshoot/reproduce bugs and errors as well as execute test cases (manual or automated) based on business requirements and/or technical specifications
• Communicate to all internal stakeholders and log issues
• Acknowledge client issues immediately and respond to any client communications by established internal timelines
• Communicate directly with clients to identify core issue(s) and respond daily with progress updates on open tickets
• Document and communicate estimated timeframe and scope hours/cost for fixes
• Work with cross-functional teams to ensure quality through the system development life cycle while meeting all deadlines
• Collaborate with project team and engineers to develop effective strategies and test plans
• Develop and maintain a working knowledge, and documentation of deployment and version control methodologies
• Help manage and contribute to internal applications
• Communicate with engineering leadership on demo and client application setup time requirements
• Set up templated applications from the AppExchange with clients
• Work with sales team to design demo and implement environments

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