Sales Development Rep

• Conduct deep, thorough research into targeted health plans (payers) and major health systems to map out executive hierarchies and identify key clinical and financial stakeholders.
• Execute high-volume, highly personalized outbound campaigns using a structured, sequence-based approach via cold calling, tailored emails, and LinkedIn outreach.
• Own and aggressively follow up on marketing and event-generated leads, rapidly qualifying them and converting high-intent healthcare prospects into commercial opportunities.
• Act as the operational backbone for three enterprise Directors of Sales, managing calendar handoffs, coordinating regional strategies, and maintaining immaculate data hygiene within our CRM.
• Learn and clearly communicate the complex clinical and financial components of Virta's model, including our performance-based fee structures and ability to safely deprescribe medications to reduce healthcare spend.

SDR, Health Plans/Systems

• Identify and research prospective customers within healthcare system companies.
• Conduct outbound outreach via email, phone, LinkedIn, and other channels to generate new sales opportunities.
• Qualify inbound and outbound leads to determine the potential fit for Atropos Health’s solutions.
• Schedule and coordinate discovery calls between prospects and Sales SVP/-VP-Directors.
• Maintain accurate and up-to-date records in the CRM system (Hubspot).
• Collaborate with Marketing to optimize outreach strategies and sequences.

Sales Development Representative, Health System

• Execute high-volume outbound prospecting efforts through phone calls, email, SMS, and other communication channels to generate qualified homeowner opportunities.
• Manage and maintain outbound cadences within platforms such as Salesloft, Salesforce, and other sales engagement tools.
• Identify and engage homeowners through multiple lead sources including marketing-generated leads, nurture campaigns, site re-engagements, referrals, and change-of-ownership opportunities.
• Qualify prospects based on homeowner goals, property fit, market alignment, and readiness to engage with local sales teams.
• Accurately document all outreach activity, lead status updates, call notes, and opportunity progression within CRM systems.
• Collaborate with marketing and sales leadership to provide feedback on lead quality, campaign performance, and outbound strategy effectiveness.
• Maintain SLA expectations for speed-to-lead and outbound follow-up standards to maximize conversion opportunities.
• Consistently meet or exceed activity and performance metrics including outbound calls, conversations, qualified opportunities created, and appointment-setting goals.
• Participate in ongoing sales training, call coaching, and team development initiatives to improve communication skills and sales effectiveness.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy.
• Support continuous improvement initiatives by identifying process gaps, workflow inefficiencies, and opportunities to improve outbound conversion performance.
• Contribute to a collaborative work environment that promotes open communication, innovation, and employee engagement.
• Other duties as assigned because every day is different in sales and hospitality!

Sales Development Representative

• Generate qualified meetings that lead to meaningful, revenue-producing pipeline for our sales team
• Lead strategic outbound prospecting through research, calls, emails, and LinkedIn to identify, engage, and qualify new prospects and spark interest in an initial meeting
• Conduct outbound opportunity development through partnership with BDEs, AEs, and Marketing
• Support pipeline growth within existing client accounts by partnering with the team to identify expansion opportunities
• Understand prospects’ challenges, along with healthcare industry trends and insights, to craft credible outreach
• Collaborate on sales and prospecting best practices and bring creative lead generation ideas to each team meeting
• Add, maintain, and track business development efforts, forecasts, and activity in the CRM and sales tech stack
• Achieve (and exceed) your monthly and annual Sales Accepted Lead (SAL) and pipeline targets

Sales Development Representative – MedInsight

• Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention
• Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage
• Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network
• Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets
• Accurately forecast revenue and share clear, timely projections with sales leadership
• Identify and pursue opportunities across multiple buyer personas (e.g. Marketing, Research, HR) seeking scalable reward and payout solutions
• Cultivate relationships through personalized, value-driven communication (targeted content, industry insights, relevant company updates, etc.) to advance opportunities through the funnel
• Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty across their programs
• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges
• Navigate complex organizations to identify and engage the right decision-makers and influencers
• Collaborate with the New Business Account team to ensure smooth account handoffs and an exceptional customer onboarding experience
• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle
• Coordinate with cross-functional teams (marketing, product, operations) to deliver on customer objectives and support account growth
• Become a subject matter expert on Blackhawk Network's product suite staying current on enhancements and industry use cases
• Maintain exceptional CRM hygiene and data accuracy in Salesforce and Dynamics
• Leverage our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement
• Share best practices across the team and actively contribute to a culture of continuous improvement

Client Sales Development Manager

• Manage qualified franchise candidates through the entire sales process from discovery through funding
• Build strong relationships with prospective franchise owners and their advisors
• Conduct discovery calls, franchise presentations, webinars, and validation discussions
• Educate candidates on the franchise model, investment opportunity, and ownership journey
• Maintain accurate records and pipeline management within the CRM
• Collaborate with marketing to improve lead conversion and candidate engagement
• Track key performance metrics and consistently achieve sales goals
• Attend franchise conferences, networking events, and recruitment initiatives as needed
• Support candidates throughout onboarding to ensure a successful transition into ownership

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SDR, Health Plans/Systems

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