Risk

• Provide independent 2nd line risk oversight by assessing 1st line technology risk practices
• Provide risk-based challenge and escalation support
• Review, assess, and provide credible challenge to 1st line technology risk identification
• Review Key Indicators and trend analysis for technology domains
• Provide targeted, risk-based second line oversight of technology risk areas
• Evaluate specific areas of elevated or emerging technology risk
• Participate in and contribute to relevant governance forums
• Monitor alignment with ERM policies
• Engage and provide credible challenge in the Risk and Control Self-Assessment governance cycle
• Draft and support technology risk reporting for executive management and Board level materials
• Promote risk awareness across the Bank and serve as a 2nd line subject matter resource

Senior Manager, Technology Risk & Governance

• Participate and consult regarding policies and procedures, controls, tools and training
• Review and analyze controls to manage high risk investment strategies and complex products
• Evaluate resources to monitor risk and exercise independent judgment to guide process changes, process improvements, and technology enhancements
• Present recommendations for resolving complex analysis in search of current and best practices
• Gather and analyze data, identify trends and present analysis through meaningful statistics
• Develop expertise in firm, compliance and regulatory policies and procedures
• Collaborate and consult with Financial Advisors, Divisional and more experienced Management, Market Leaders, Growth Leaders, Branch Managers, Supervision Managers, and varying Business Units

Market Governance Specialist

• Partner with stakeholders to align risk practices to business priorities; lead risk assessments to identify gaps and root causes; drive remediation and support enterprise frameworks to strengthen controls, efficiency, and effectiveness.
• Deliver clear, actionable reporting; translate complex data into meaningful insights on trends and emerging risks; enhance reporting through better visualization and streamlined processes.
• Build strong cross-functional partnerships; influence stakeholders to improve risk awareness and adoption; facilitate alignment and accountability while mentoring teams and fostering continuous learning.
• Manage multiple priorities in a fast-paced environment with strong accountability; provide consultative support on strategic and ad hoc initiatives aligned to enterprise goals.

Operational Risk Management Lead

• Provide risk management support to Fidelity Wealth (FW) product and operations teams
• Partner with business leaders and cross-functional partners to ensure risks are appropriately considered and mitigated as new products and services are developed
• Support a debit card program management function
• Conducting risk assessments
• Performing control reviews
• Providing risk advisory/initiative support
• Managing and mitigating risk incidents
• Providing analysis and reporting
• Fostering strong partnerships and relationships to influence change
• Working with partners in Legal and Compliance to support regulatory changes or issues
• Assisting internal and external Audit partners
• Ensuring appropriate reporting, communication and awareness on issues identified

Senior Manager, Risk

• Identify and analyze potential sources of loss to minimize risk
• Collaborate with business owners to support compliance within the Humana Pharmacy Solutions organization
• Work with Risk Operations to identify, track, resolve, and report compliance issues
• Read Medicaid contract language and manage related pharmacy implementation and process documentation
• Develop executive-level dashboards to summarize compliance risks and key performance indicators
• Develop and maintain partnerships across Humana

Senior Risk Management Professional

• Conduct advanced data analysis
• Build and maintain HCC performance reporting
• Support predictive modeling initiatives
• Monitor vendor performance
• Design, develop, and maintain risk adjustment performance dashboards and reports using Power BI, Tableau, or equivalent tools to monitor KPIs
• Write and optimize complex SQL queries to extract, transform, and analyze large datasets
• Support the development and validation of predictive models for HCC suspecting, risk score forecasting, and provider performance stratification
• Prepare and present analytical findings, trend analyses, and performance summaries to key internal stakeholders
• Mentor junior analysts and coordinators
• Maintain active relationships with customers to determine business requirements

Senior Risk Adjustment Analyst

• Oversee day-to-day operations and strategic execution of enterprise risk adjustment programs
• Assist management overseeing risk adjustment programs including claims, vendor quality, and audits
• Develop metrics, policies, and procedures for validation of programs return on investment
• Collaborate with operations risk and compliance teams for implementing initiatives
• Provide oversight and ensures accurate coding for Medical Revenue Management programs
• Serve as a subject matter expert on coding
• Work collaboratively with Enterprise Risk Adjustment team, Business Operations, Regulatory Compliance, and Internal Audit
• Influence others and work effectively to develop relationships with stakeholders

Risk Adjustment Strategic Manager

• Performs workplace/work site risk evaluation and consultative risk improvement services
• Provides risk assessment information on complex accounts to support underwriting process for prospective, new and renewal accounts
• Submits corresponding Risk Control recommendations or business solutions to minimize identified exposures
• Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements
• Makes recommendations on the development and implementation of risk control policy, marketing and business strategy
• Develops and maintains business relationships with internal and external business partners
• Develops and conducts education, training, and presentations
• Provides expertise in specialty area to both internal and external customers
• Conducts agency/broker visits

Risk Control Consultant

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Responsible for evaluating, marketing, negotiating, and placing commercial insurance new business opportunities
• Review submissions, obtain and compare quotes, negotiate pricing and coverage terms
• Guide opportunities through the placement process from submission to binding
• Develop productive business relationships with insurance carriers, underwriters, and internal producer partners
• Execute placement strategies utilizing carrier relationships and available market resources

Senior Risk Placement Specialist – Commercial Insurance

• Provide enterprise leadership to design, standardize, and improve the end to end operating model across HEDIS and Risk Adjustment
• Drive improvements in data collection, processing, encounter creation and management, submission controls, reconciliation, and audit readiness
• Ensure execution across internal teams, technology partners, analytics, finance, and external vendors is aligned and coordinated
• Establish and maintain governance structures for regulatory compliance, audit readiness, and defensible outcomes
• Own the end to end vendor operating model for Risk Adjustment
• Serve as the primary integrator across Quality, Performance Outcomes, Technology, Data, Analytics, Finance, Actuarial, Provider Quality, and external partners

Senior Director, Risk Adjustment

• Directly manage and develop a team of analysts performing EDD reviews of varying complexity; set performance expectations, provide coaching, and complete performance feedback processes
• Own daily operations and workload planning (intake, assignment, prioritization, and capacity planning) to ensure reviews are completed within SLA timeframes
• Establish and monitor team performance metrics (timeliness, productivity, quality) and drive corrective actions where needed
• Oversee case assignment and case status management; remove blockers and coordinate rework for quality issues
• Lead a quality control and sampling program for completed EDD reviews; identify root causes, document findings, and implement training and process improvements
• Maintain and refine team procedures, process flows, templates, and job aids; ensure changes are communicated and adopted consistently
• Partner with first-line business units and internal stakeholders to obtain required customer information and documentation; ensure requests are clear, appropriately risk-based, and timely
• Manage escalations of financial crime red flags and unusual activity; ensure appropriate risk decisions, documentation, and handoffs (e.g., SAR investigation referral) occur in accordance with policy
• Support leadership in maturing the EDD/HRC program by recommending process enhancements, tooling opportunities, and risk-based approaches that improve defensibility and efficiency
• Provide reporting and analysis on pipeline health, trends, and recurring issues to management; escalate emerging risks and capacity concerns
• Coordinate audit, compliance testing, and exam support for the team, including evidence gathering, response drafting, and remediation of findings
• Lead and/or support ad hoc projects and initiatives as assigned.

Manager, BSA – High Risk Customer Reviews

• Provide leadership and subject matter expertise for the organization’s Enterprise Risk Management (ERM) function, ensuring it continues to mature in alignment with organizational strategy, operating context, and governance expectations
• Advise the Senior Leadership Team (SLT) and the Audit & Risk Management Committee (ARC) on enterprise risk matters, supporting a dynamic, forward‑looking approach to identifying, prioritizing, and managing risk
• Strengthen enterprise‑level operational resilience by ensuring the SLT has a clear view of the organization’s most significant risks, including changes over time and the effectiveness of mitigation strategies
• Partner with SLT Risk Owners to review evolving risk assessments; develop, document, and periodically refresh critical mitigation plans; identify emerging risks and potential new mitigations; and assess whether additional organizational support or resources are needed
• Serve as the focal point for engagement with SCI on shared and interdependent risks, ensuring those risks are clearly understood, consistently assessed, and appropriately managed across organizational boundaries
• Design, produce, and deliver high‑impact enterprise risk reporting for the SLT and ARC, emphasizing trends, interdependencies, emerging risks, and actionable insights rather than static risk inventories
• Lead targeted “Deep Dive” analyses on priority risk themes, providing the Board and leadership with the transparency, context, and analysis needed to govern confidently—particularly during periods of strategic, operational, or external change
• Support alignment and integration across risk‑related second- and third-line functions to promote a coherent, enterprise‑wide understanding of risk and avoid unnecessary duplication or burden
• Embed risk‑aware thinking across the organization by developing practical tools, templates, guidance, and training that enable staff at all levels to identify, discuss, and manage risk in a proportionate and constructive way
• Serve as an accessible resource and thought partner to teams across the organization, supporting risk‑informed decision‑making while ensuring the ERM function adds value and does not create unnecessary organizational drag

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