Revenue Operations

• Develops and maintains revenue enablement content for learning programs, paths, and certifications across revenue-facing roles (Sales Directors, Account Executives, Account Managers, Customer Success Managers, and Business Development Representatives) remotely.
• Provides subject-matter expertise on content design and delivery to improve the business's revenue training and enablement programs.
• Partner with Enablement, Sales Leadership, Customer Success, Marketing, and Product to regularly assess revenue training content needs, using performance data and observation to identify skill gaps across the team.
• Partner with Revenue Operations to align enablement programs with pipeline, ramp, and retention metrics.
• Listen to customer-facing calls and interactions, providing coaching and feedback to Sales, Customer Success, and Business Development teams to improve performance.
• Lead product launch enablement, including messaging, training, and customer-facing collateral for new product releases, alongside Product Marketing.
• Own Seismic content strategy and administration – platform governance and content library management – partnering with Marketing and Product to ensure consistency and quality across sales and customer-facing collateral (case studies, decks, templates, info sheets, etc.).
• Manage LMS course design, content creation, and compliance – including voiceovers, training materials, certifications and onboarding paths – to make the new-hire learning and on-going training intuitive.

Senior Revenue Enablement Manager

• Own the overarching Revenue Technology strategic roadmap across CPQ, CLM, and Bids & Tenders, including portfolio governance and innovation alignment.
• Align the portfolio with emerging innovation and next-gen capability, ensuring the roadmap anticipates where Revenue Technology capabilities are heading.
• Lead program governance across the global CPQ/CLM/Bids & Tenders implementation, ensuring consistent standards and delivery discipline across all workstreams.
• Establish governance frameworks, standards, and decision rights that protect enterprise consistency while enabling approved local and business-unit variation.
• Oversee the program roadmap, business readiness, risk management, and milestone tracking end to end.
• Drive a consistent operating cadence across AMER and International workstreams.
• Lead key decision forums and steering committees, and own executive stakeholder reporting on roadmap, trade-offs, and delivery outcomes.
• Manage cross-functional stakeholder alignment and executive reporting across Commercial, IT/Digital Solutions, Finance, Procurement, and senior leadership.
• Own and lead the Revenue Technology governance model — decision rights, escalation paths, and review cadences — ensuring decisions are made deliberately, not by default.
• Steward the team’s ownership mandate: because Revenue Technology owns the commercial-technology strategy and defends the investment case, this role ensures that ownership is exercised — setting the strategy-to-budget linkage and holding partners accountable to what is committed.
• Own vendor relationships, contract governance, and license management across Revenue Technology platforms (e.g., CPQ, CLM, and Bids & Tenders solutions such as Oracle and Conga/Apttus).
• Partner with Procurement and Finance on vendor strategy, contracting, renewals, usage forecasting, and budget controls.
• Identify opportunities for license optimization, consolidation, cost avoidance, and vendor risk mitigation.
• Own the single-backlog intake framework, triaging demand across regions and business units on a Now / Next / Later basis with clear, defensible prioritization.
• Maintain integrated roadmaps guiding CPQ, CLM, and Bids & Tenders initiatives from concept through delivery and value realization.
• Identify cross-program dependencies, downstream impacts, and organizational-readiness factors to ensure seamless execution.
• Ensure commitments are made with discipline and governance — not in the room, without process — closing the intake-governance gap that creates risk when demand arrives piecemeal.
• Drive execution across multiple concurrent initiatives spanning CPQ, CLM, and Bids & Tenders platforms, data, and AI enablement.
• Manage program plans, milestones, risks, and resources to ensure predictable, high-quality delivery, in partnership with the shared TDS Program Manager.
• Establish and run the operating cadence — ceremonies, sprints, demos, and releases — that drives accountability, transparency, and momentum across workstreams.
• Plan and facilitate in-person requirement workshops and program forums, owning the output and the path from design through requirements to release.
• Coordinate how new business is onboarded into the product model, walking stakeholders from intake through requirements to release (“into the factory”).
• Coordinate change management and business-readiness activities across regions and workstreams to ensure adoption.
• Monitor success metrics — adoption, cycle time, data quality, and cost management — ensuring business objectives are achieved.
• Track progress using objective data and performance indicators; adjust plans and priorities based on insight and results.
• Ensure initiatives deliver measurable and sustained business value through disciplined value-realization practices.
• Serve as the integrator between business leaders and delivery teams across the Revenue Technology portfolio (CPQ, CLM, and Bids & Tenders).
• Translate complex initiatives into clear, outcome-focused narratives for executive audiences.
• Influence executive decisions through fact-based insights, structured recommendations, and clear articulation of trade-offs.

Senior Manager, Program Management and Governance – Revenue Technology

• Model revenue targets and segment capacity
• Use ICP, whitespace data, and market intelligence to define superior seller territories
• Define the compensation philosophy and design role-specific incentive plans
• Collaborate with teams to develop the GTM Tech Stack Roadmap
• Produce data insights that drive specific territory actions
• Define the standard reporting cadence focusing on critical metrics

Director, GTM Strategy – Revenue Operations

• Lead SOP (Sales & Operations Planning) unit forecasting processes to support demand planning, revenue projections, and organizational growth targets.
• Partner with Finance on revenue forecasting and budgeting, ensuring timely and accurate revenue projections.
• Develop and maintain monthly, quarterly, and annual revenue planning models.
• Analyze sales trends, pipeline performance, bookings, and operational metrics to improve forecast accuracy.
• Partner with Sales Leadership and Finance to align forecasting assumptions and business objectives.
• Support annual operating plans and quarterly business reviews
• Own corporate sales reporting tools and deliver timely, accurate executive dashboards and KPI reporting.
• Prepare weekly, monthly, and quarterly business performance reports for leadership teams.
• Monitor sales productivity, attainment, pipeline conversion, and regional performance metrics.
• Provide actionable insights and recommendations to improve sales effectiveness and operational efficiency.
• Manage SPS data reporting, ensuring data integrity, consistency, and accuracy across systems and reporting platforms.
• Build and maintain automated reporting tools, dashboards, and data visualizations.
• Analyze operational and sales performance data to identify trends, risks, and growth opportunities.
• Collaborate cross-functionally to improve reporting processes and data governance standards.
• Calculate and validate sales rep monthly commissions and incentive compensation plans.
• Ensure accurate commission payouts in accordance with compensation policies and timelines.
• Partner with Finance and HR to support compensation plan administration, audits, and reporting.
• Resolve commission discrepancies and maintain detailed documentation of calculations and methodologies.
• Produce and distribute weekly sales reports highlighting bookings, revenue, pipeline health, forecast changes, and performance trends.
• Track key sales metrics and identify variances against targets and forecasts.
• Support leadership meetings with data-driven insights and operational updates.
• Continuously improve reporting cadence, automation, and reporting accuracy.

Revenue Operations Manager

• The Head of Revenue Operations for B2B is responsible for the operational integrity and strategic rigor of our sales engine.
• Reporting to the VP of Global Strategy and Operations, you will create the processes, and data-led insights that facilitate revenue growth from the B2B Commercial team.
• Material Improvement in Pipeline Management: Move beyond "reporting the numbers" to active pipeline management. Implement the mechanisms required to improve lead-to-close velocity and overall funnel health.
• Forecast Accuracy & Risk Visibility: Establish a disciplined forecasting pace. Provide leadership with early-warning visibility into revenue risks and upside opportunities through rigorous data validation.
• Sales Process Governance: Establish standardized sales stages and entry/exit criteria. Ensure the global sales team follows a consistent methodology to maintain data integrity and process repeatability.
• Planning: Partner with Sales Leadership and Finance to manage strategic annual planning, including setting sales quotas, designing sales compensation plans, and defining territory and capacity planning.
• B2B Lead for Global RevOps: Act as the primary B2B representative on the global revenue operations team. Ensure all B2B activity and reporting align with broader Commercial and Financial frameworks.
• Alignment: Manage the technical and process connections between Sales, Marketing (Lead Gen/Attribution), and Service (Post-Sales Handoffs/Retention).
• Unified Reporting: Partner with other teams to guarantee a single, accurate view of B2B performance, bridging the gap between raw CRM activity and financial outcomes.
• Roadmap Management: Oversee the B2B sales technology roadmap. Ensure tools are selected and configured to support sales efficiency and outcomes rather than adding administrative burden.
• Systems Onboarding: Define and oversee the new hire onboarding and training curriculum development.
• Change Management: Lead the implementation of new tools and process changes, ensuring high adoption through clear documentation and training.
• Vendor Management: Serve as the primary owner for all B2B sales system vendor relationships (e.g., Salesforce), ensuring value and contract compliance.
• Process Optimization: Identify and remove friction points in the sales cycle that inhibit client lifecycle management, specifically focusing on the handoffs between Marketing to Sales and Sales to Service.
• Leadership: Serve on the Operations Leadership team, and manage the B2B CRM Administrator

Head of Revenue Operations

• Support day-to-day revenue operations activities across Sales, Marketing, and Customer Success
• Maintain and improve CRM data quality, reporting accuracy, and process consistency within Salesforce
• Build and maintain dashboards, reports, and recurring metrics used by Revenue Leadership and GTM teams
• Analyze pipeline health, sales activity, funnel conversion, renewals, and customer lifecycle trends to identify actionable insights
• Assist with forecasting processes and pipeline reviews by ensuring data integrity and reporting accuracy
• Support territory alignment, account assignments, and quota administration activities
• Help manage and optimize revenue systems and tools, including Salesforce and other GTM technologies
• Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Business Systems teams to support operational initiatives
• Document processes, workflows, and reporting standards to improve scalability and consistency
• Assist with deal desk administration, approvals, pricing support, and operational governance workflows
• Identify process improvement opportunities that reduce friction and improve efficiency across the revenue organization
• Support ad hoc analysis and executive reporting requests as business needs evolve

Revenue Operations jobs in Connecticut

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