Research Analyst

• Structure and execute the Institute's research and innovation agenda, aligning it with strategic priorities and society's health needs;
• Identify, develop and manage projects submitted to public and private funding calls (FINEP, CNPq, FAPESP, foundations and international organizations), from mapping to final reporting;
• Develop and maintain partnerships with universities, research institutes, companies and organizations in the health and social innovation ecosystem;
• Serve as a cross-cutting technical reference, supporting other areas of the Institute in incorporating research and innovation methodologies into their projects and programs;
• Represent the Institute in forums, events and thematic networks on research, innovation and health, expanding its presence and influence in the ecosystem;
• Contribute to the training and technical development of internal teams, promoting a culture of research, evidence and innovation.

Research and Innovation Specialist

• Build strong partnerships with clinical trial sites
• Serve as the primary point of contact throughout study delivery
• Manage assigned sites across Phase One to Phase Four trials
• Lead site initiation visits
• Conduct remote and on-site monitoring activities
• Evaluate site performance proactively and implement mitigation plans
• Drive early site engagement through feasibility activities
• Maintain complete and accurate study documentation
• Support inspection readiness through audit preparation
• Identify operational improvement opportunities
• Share expertise on complex trials and mentor colleagues.

Clinical Research Associate III

• Build strong partnerships with clinical trial sites
• Manage assigned sites across Phase One to Phase Four trials
• Lead site initiation visits and ensure site teams are fully trained
• Conduct remote and on-site monitoring activities
• Evaluate site performance proactively and implement mitigation plans
• Drive early site engagement through feasibility activities
• Maintain complete and accurate study documentation
• Support inspection readiness through audit preparation
• Identify operational improvement opportunities and work with sites

• Delivering clinical trial monitoring work to a high standard
• Working closely with team and stakeholders
• Coordinating all activities for setting up and monitoring a study
• Completing accurate study status reports and maintaining study documentation
• Running sponsor generated queries efficiently and taking responsibility for study cost efficiency
• Participating in the preparation and review of study documentation and feasibility studies for new proposals as required
• Developing and maintaining strong, collaborative relationships with key stakeholders, clinical investigators, and site staff
• Ensuring patient safety by ensuring compliance with ICON's procedures, protocols, and regulatory requirements

Clinical Research Associate

• Analyze complaints recorded via NPS surveys
• Handle complaints from Reclame Aqui
• Create survey forms/questionnaires (Customer and Broker)
• Monitor survey results and collaborate with business areas
• Develop action plans
• Conduct Closed Loop Feedback (CLF)
• Prepare monitoring reports on results, action plans and CLFs
• Monthly presentation of results by MOTs
• Ensure surveys are being sent
• Monitor respondents' ratings and feedback
• Perform Closed Loop Feedbacks for detractor respondents
• Present results, offending factors, action plans and status of identified issues/complaints

Research and Quality Analyst – Mid-level

• Responsible for the successful start-up, monitoring and execution of Phase I-IV studies at assigned clinical sites
• Perform clinical site management and monitoring activities in compliance with principles of ICH-GCP guidelines, SOPs, local laws and regulations, study protocol(s), applicable study plans and working guidelines
• Serve as primary point of contact for clinical sites through all phases from start-up to close-out of clinical studies
• Arrange for monitoring availability and ensure data entry timelines are maintained at assigned sites
• Perform required monitoring, including required source data verification, and ensure site activities are conducted in established timelines
• Develop and cultivate strong site relationships and ensure continuity of site relationships
• Communicate with investigators and site staff on issues related to protocol conduct, recruitment, protocol deviations, inspection readiness and overall site performance
• Identify, assess, escalate and resolve site performance or quality issues in a timely manner
• Complete feasibility and site identification activities for new clinical studies
• Conduct start-up and maintenance activities for designated sites including preparation and collection of essential documents required for regulatory and IRB/EC submission (initial and amendments)
• Facilitate communication with appropriate site staff involved in start-up and IRB/EC submissions
• Facilitate site budget and site contract negotiations and ensure timely finalization of the required clinical trial agreements for designated sites in collaboration with clinical program management and finance
• Responsible for the development of site-specific recruitment, retention and follow-up plans
• Facilitate and support investigator site audits and/or inspection activities as needed
• Perform remote data review and query resolution for designated sites
• Contribute to overall clinical operations team knowledge by sharing best practices and participating in improvement initiatives
• Coach and mentor colleagues as needed
• Contribute to the review of Codera’s systems and procedures as needed
• May be involved, when needed, in other areas of study management and staff training
• Execute other duties as assigned

Clinical Research Associate – Site Director

• Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials.
• Ensuring protocol compliance, data integrity, and patient safety throughout the trial process.
• Collaborating with investigators and site staff to facilitate smooth study conduct.
• Performing data review and resolution of queries to maintain high-quality clinical data.
• Contributing to the preparation and review of study documentation, including protocols and clinical study reports

Clinical Research Associate I, II, Senior

• Conduct feedback cycles and present insights to management forums and business areas within the Cooperatives
• Contribute to the development of improvement initiatives
• Support the translation of pain points identified in NPS, helping to communicate findings among internal users (CAS and Cooperatives) and monitor the NPS research team's metrics
• Facilitate NPS trainings and workshops with various management and business teams
• Support change management activities related to NPS
• Develop and execute change management strategies for the topic
• Lead and support communications related to NPS with the cooperatives' guardians
• Lead implementation of the "Experience Guardians" program actions
• Support management in running team ceremonies and organizing tasks
• Assist in addressing cooperatives' requests related to the topic
• Support the improvement core in escalating Inner and Outer Loop topics
• Facilitate NPS trainings and workshops with various management and business teams
• Develop and support the creation of insights from experience data and prepare executive research and project reports for organization stakeholders
• Perform data analysis and diagnostics on customer experience based on research inputs, correlate these data with company objectives, and identify unmet pain points and needs
• Prepare presentations and synthesize root cause analyses and improvement proposals in a structured manner

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Research and Innovation Specialist

Clinical Research Associate III

Clinical Research Associate III

Clinical Research Associate

Research and Quality Analyst – Mid-level

Clinical Research Associate – Site Director

Clinical Research Associate I, II, Senior

NPS Experience Research Analyst