Project Manager

• Keep day‑to‑day operations running smoothly while providing a consistent point of contact for customers, vendors, and internal teams
• Facilitate daily standups, translate business needs into clear Jira/Linear tickets, drive follow‑ups with suppliers, and ensure customers receive timely, accurate updates
• Run daily standups: prepare the agenda, ensure notes and owners are captured, track action items and follow through to completion
• Own Linear ticket hygiene: draft and refine tickets with clear acceptance criteria, scope, and dependencies, prioritize, tag, and assign based on SLAs and capacity, keep statuses and dates current; close the loop on delivered work
• Customer communication: send proactive updates on progress, risks, and timelines, capture feedback and translate it into actionable tickets, coordinate incident communications with clear, empathetic messaging
• Vendor and supplier follow‑up: track deliverables, SLAs, and escalations, schedule and run touchpoints; document decisions and next steps
• Cross‑functional coordination: partner with engineering, product, and support to unblock work, maintain a simple operating cadence and shared source of truth
• Success metrics (KPIs): 0 overdue critical tickets; 90%+ of active tickets updated in Linear weekly; customer update cadence met 100% for in‑flight projects and incidents; daily standups completed on schedule with decisions and owners captured; vendor commitments met per agreed SLAs; escalations resolved within targets

• **About the role**
• The Translation Project Manager takes full ownership of multiple projects from scoping to delivery. They create quotes and schedules, discuss resourcing needs with the vendor manager, ensure correct implementation track progress, as well as manage several team members. They also process invoicing and support the sales team to win new clients
• **Key Responsibilities**
• Manage and supervise all the operations involved in the smooth and successful completion of each phase of the project, such as:
• *Planning*
• - Define the scope of the project: this includes file analysis using memoQ, scheduling and GM forecasting.
• - Develop a schedule for project completion that effectively allocates the available resources to ensure profitability margins are met.
• - Review the project schedule with Management and other stakeholders that will be affected by project activities; revise and update the schedule and resourcing needs as required.
• - Evaluate project risks and propose mitigation plans.
• *Production*
• - Collaborate with the team of Project Managers to ensure adequate resourcing of the project, including a mix of in-house and in-territory linguists.
• - Ensure that projects are delivered on time and within budget.
• - Monitor project health and proactively resolve roadblocks and incidents with the team.
• - Develop and sustain an effective communication strategy with customers and stakeholders to ensure they are informed about progress and aware of any potential risks.
• - Drive the adoption of AI and automation to improve localization workflows, operational efficiency, and project delivery.
• *Team Management*
• - Review the quality of the work on the project with the project coordinators on a regular basis to ensure that it meets the required standards.
• - Support vendor management on an ad-hoc basis with the recruitment and evaluation of linguists.
• - Train new members of staff as required.
• - Provide guidance and coaching to team members to help increase their operational efficiency.
• - Review translation capabilities on a regular basis and report on any additional requirements (inhouse or freelancers) based on planned projects.
• *Financial Control*
• - Prepare financial reports and supporting documentation and ensure that all records for the project are up to date according to the requirements and budget of the project.
• - Ensure client billing and invoicing is delivered on time by the team.
• - Have ownership of the invoicing process for the projects.
• *Other*
• - Adhere to company Security, Confidentiality and Health and Safety procedures and ensure the compliance of the team.
• - Adhere to the company IT and HR procedures and ensure the compliance of the team.
• - Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organisation.

Translation Project Manager – Gaming

• Manage end-to-end delivery of regional marketing projects across EMEA.
• Coordinate multiple projects simultaneously while balancing changing priorities.
• Build and maintain project plans, timelines, trackers, and reporting.
• Work closely with cross-functional teams, creative partners, agencies, and regional stakeholders.
• Coordinate campaign briefs, creative assets, feedback cycles, approvals, and launch timelines.
• Identify risks, remove blockers, and proactively keep projects moving forward.
• Facilitate clear communication between regional and local teams.
• Support the execution of consumer marketing initiatives and operational improvements.
• Drive collaboration across multiple stakeholders while maintaining strong attention to detail.

• Lead full lifecycle implementation of core banking solutions
• Deliver complex banking transformation projects in the Angolan market
• Define project scope, timelines, and success metrics
• Act as the primary point of contact for customer engagements
• Coordinate internal teams, partners, and vendors
• Manage data migration, integration, and deployment activities
• Monitor project performance and provide clear progress reporting
• Identify and mitigate risks while ensuring compliance
• Support business development and contribute to proposals

Professional Services Project Manager – Core Banking

• Own internal company events as end-to-end projects, from planning to execution.
• Build and maintain project plans, timelines, milestones, owners, and dependencies.
• Coordinate with stakeholders across People, Marketing, Leadership, Operations, and other teams.
• Ensure every event has clear goals, scope, budget, timeline, owners, and success criteria.
• Track risks, blockers, and open questions, and proactively drive them to resolution.
• Keep all stakeholders informed about project status, next steps, and changes.
• Support planning and execution of internal company events, team meetups, employee engagement initiatives, and company-wide activities.
• Partner with the team on swag, entertainment, internal content, competitions, and employee experience projects.
• Own annual Company Offsite.
• Help maintain a clear annual event calendar and ensure the team has visibility into upcoming priorities.
• Provide support for travel-related requests during US working hours.
• Cover urgent travel approvals and stakeholder questions outside European working hours.
• Ensure travel-related requests connected to events are handled quickly and clearly.
• Coordinate with internal stakeholders on swag-related needs for events and employee initiatives.
• Support internal communications around events, employee experience projects, and company initiatives.
• Ensure communication is clear, timely, and aligned with the project plan.
• Work with AI tools and AI agents to improve project management, documentation, tracking, and operational workflows.
• Manage AI-assisted workflows while ensuring human oversight, quality, and accountability.
• Help the team work faster by improving processes, templates, and systems.

Senior Project Manager, Events

• Coordinate the implementation of the Digital Operational Resilience Act (DORA) across BNP Paribas entities
• Organize workshops, steering committees, and follow-up meetings
• Develop guidance materials and best practices for DORA implementation
• Track project progress and produce dashboards and status reports
• Facilitate communication between business, technical teams, and governance bodies

DORA Project Manager

• Preparation of KPIs for management control
• Preparation of purchase orders
• Preparation of budgets and proposals
• Budget control
• Processing of service invoicing

Project Management Technician

• Planear, coordenar e executar eventos de diferentes formatos (online, híbridos e presenciais)
• Gerir fornecedores, orçamentos e cronogramas
• Assegurar a comunicação com stakeholders internos e externos
• Supervisionar a logística e garantir a excelência na experiência dos participantes
• Avaliar o sucesso dos eventos e propor melhorias contínuas

Event Project Manager, Freelancer

• Own and continuously improve the cadence of internal reporting: bi-weekly PM reports, leadership updates, CEO briefings, All Hands, and Board materials — ensuring accuracy, clarity, and timeliness
• Support the implementation and scaling of AI-powered automations to streamline reporting and other recurring operational processes; identify new areas where automation can reduce manual work
• Drive cross-functional processes and experiments: rollout logs, retrospectives, onboarding of new team members, and identification of bottlenecks in cross-team workflows
• Monitor KPIs and resource allocation across teams: prepare regular reports highlighting areas where the team is falling behind, facing blockers, or underutilizing resources — and propose concrete solutions
• Support leadership with ad-hoc initiatives: research, calls, vendor coordination, contract reviews, test assignments, pre-screening candidates, and other tasks that require ownership and discretion
• Partner with PMs, team leads, and leadership to ensure alignment on priorities, deliverables, and timelines
• Proactively identify operational gaps and bring forward ideas to improve how the team works.

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