Product Operations

• Define the vision, roadmap, and core technical requirements for our end-to-end Contract-to-Ledger ecosystem, ensuring our billing, revenue recognition, and financial reporting platforms are architected for long-term scalability.
• Serve as a high-leverage strategic partner to our finance and executive leadership teams, collaborating closely with business units to translate complex commercial strategies and accounting policies into elegant system logic.
• Maintain absolute ownership over the product backlog, functional data schemas, and software capabilities.
• Eliminate manual operational workarounds by designing automated system validation gates, maximizing the native capabilities of our technology stack.
• Establish an uncompromised enterprise data handshake that prepares our business for public-market readiness.

Group Product Manager, Financial Systems

• Partner with the Head of Product Transformation to advance product management practices, client-centric decision-making, and product excellence.
• Own and evolve the end-to-end operating model, connecting discovery, design, research, prototyping, delivery, and portfolio management into a unified system.
• Translate the transformation strategy into the rituals, standards, and governance that drive accountability across the Product ecosystem.
• Establish shared standards, taxonomy, templates, and definitions of success that allow product teams to operate consistently and effectively.
• Define and lead cross-functional planning cadences, decision forums, and governance structures clarifying decision rights, escalation paths to accelerate execution across the broader product organization.
• Drive adoption of new ways of working across product teams and partner functions through structured change management, targeted enablement, and stakeholder engagement.
• Build and sustain communities of practice and knowledge-sharing forums that reinforce learning and drive consistency.
• Define and track KPIs that measure the effectiveness of the operating model and overall discipline health.

Product Operations Lead

• Own and lead complex operational domains supporting software licensing and entitlement execution for HPE Networking products.
• Partner closely with Networking Product Line Managers across Juniper, Aruba, and Mist portfolios.
• Translate product and licensing requirements into operational workflows and system requirements within licensing and supply chain platforms.
• Serve as a subject-matter expert on software licensing behaviors, including subscriptions, entitlements, renewals, and product-specific nuances.
• Act as an escalation point for complex or non-standard licensing issues, applying sound judgment to balance risk, customer impact, and scalability.
• Collaborate with Product Management, Engineering, Sales Operations, Finance, IT, and Supply Chain teams to ensure end-to-end alignment.
• Identify operational gaps and leverage AI and automation to scale operations, drive process improvements, and reduce manual effort.
• Provide informal mentorship and contribute to documentation, standard operating procedures, and readiness efforts.
• Set up, test, and deliver licensing and fulfillment solutions for new product introductions, incremental SKU requirements, and new or enhanced product capabilities.

Senior Licensing Product Operations Expert

• Own the MarTech operating cadence end-to-end; facilitate product council sessions, quarterly planning cycles, and retrospectives.
• Manage the roadmap governance process; support tradeoff conversations with portfolio impact analysis when new requests compete for capacity.
• Coordinate cross-functional release readiness checklists for major launches; identify and escalate gaps proactively.
• Facilitate quarterly objective-setting with PMs, engineering leads, and business stakeholders; translate strategic priorities into measurable quarterly deliverables with binary success criteria.
• Build and maintain product investment models that connect roadmap initiatives to revenue impact; support the analytical infrastructure required for R&D ROI attribution, scenario planning, and board-level investment reporting.
• Support adoption of the platform operating model; guide teams through new workflows including outcome-driven thinking through business and adoption metrics.
• Partner with the VP, Product Operations on executive communication; prepare strategic narratives that connect operational metrics to business outcomes.
• Provide cross-functional influence across Product, Engineering, Sales, and Customer Success; network with senior internal and external parties as needed.
• Own the Voice of Customer (VOC) infrastructure, with a focus on managing Sales Led and Product Led products in partnership with PMM.
• Drive adoption of the ProdOps operating system across the MarTech product organization.
• Own data hygiene and process compliance; continuously improve the operating model based on feedback and operational insights.
• Manage the feedback loop between internal users and system design to ensure processes are adopted and sustained.
• Engage with modern tooling and ways of working; the ProdOps function invests in advanced tooling for analytical and reporting workloads to enable the team to focus on facilitation, judgment, and relationships.
• Support the operational dimensions of managed-service-to-platform transitions, including beta program design, pilot governance, and the development of structured learning frameworks that separate product validation from commercial readiness.

Product Operations jobs in Massachusetts

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Group Product Manager, Financial Systems

Product Operations Lead

Senior Licensing Product Operations Expert

Principal, Product Operations