Principal, Product Operations

Inmar Intelligence

Principal, Product Operations driving cross-functional alignment across Product Management, Engineering, Sales, and Client Success for MarTech. Focused on operational cadence, governance, and process adoption.

Posted 6/10/2026full-timeWinston Salem • Illinois, Massachusetts, New York, North Carolina • 🇺🇸 United StatesSeniorLead💰 $110,926 - $184,877 per yearWebsite

About the role

Key responsibilities & impact

Own the MarTech operating cadence end-to-end; facilitate product council sessions, quarterly planning cycles, and retrospectives.
Manage the roadmap governance process; support tradeoff conversations with portfolio impact analysis when new requests compete for capacity.
Coordinate cross-functional release readiness checklists for major launches; identify and escalate gaps proactively.
Facilitate quarterly objective-setting with PMs, engineering leads, and business stakeholders; translate strategic priorities into measurable quarterly deliverables with binary success criteria.
Build and maintain product investment models that connect roadmap initiatives to revenue impact; support the analytical infrastructure required for R&D ROI attribution, scenario planning, and board-level investment reporting.
Support adoption of the platform operating model; guide teams through new workflows including outcome-driven thinking through business and adoption metrics.
Partner with the VP, Product Operations on executive communication; prepare strategic narratives that connect operational metrics to business outcomes.
Provide cross-functional influence across Product, Engineering, Sales, and Customer Success; network with senior internal and external parties as needed.
Own the Voice of Customer (VOC) infrastructure, with a focus on managing Sales Led and Product Led products in partnership with PMM.
Drive adoption of the ProdOps operating system across the MarTech product organization.
Own data hygiene and process compliance; continuously improve the operating model based on feedback and operational insights.
Manage the feedback loop between internal users and system design to ensure processes are adopted and sustained.
Engage with modern tooling and ways of working; the ProdOps function invests in advanced tooling for analytical and reporting workloads to enable the team to focus on facilitation, judgment, and relationships.
Support the operational dimensions of managed-service-to-platform transitions, including beta program design, pilot governance, and the development of structured learning frameworks that separate product validation from commercial readiness.

Requirements

What you’ll need

Bachelor’s in business, technology, operations, or related area required.
7+ years of experience in Product Operations, Program Management, or Technical Program Management at a platform or SaaS company, with at least 2 years in a senior or lead capacity.
Demonstrated facilitation skills with the ability to drive decisions among senior stakeholders with competing priorities.
Cross-functional experience at scale, working at the intersection of Product, Engineering, Sales, and Customer Success in organizations with complexity.
Experience building reporting or analytical infrastructure that connects product activity to financial outcomes (e.g., R&D investment attribution, revenue impact modeling, or portfolio-level ROI analysis).
Demonstrated ability to design processes and drive adoption; experience navigating the tension between rigor and pragmatism.
Proficient with Google Suite and Microsoft Office Suite.

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs

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Hard Skills & Tools

Product OperationsProgram ManagementTechnical Program ManagementAnalytical infrastructureR&D investment attributionRevenue impact modelingPortfolio-level ROI analysisProcess designData hygieneFeedback loop management

Soft Skills

Facilitation skillsCross-functional influenceDecision drivingStakeholder managementOutcome-driven thinkingCommunicationNetworkingContinuous improvementStrategic narrative preparationAdaptability