Product Manager

• The Product Manager leads the discovery, strategy, and delivery of digital solutions that create measurable business value
• Partner across business, operations, and technology teams to identify opportunities, define problems worth solving, align priorities, and deliver solutions that improve customer experience, operational performance, and scalability
• Define product vision, strategy, roadmap, outcomes, and success metrics aligned to business goals
• Build business cases and recommendations using customer insights, market analysis, operational data, and financial information
• Monitor product adoption, performance, and business outcomes to guide ongoing strategy
• Partner with stakeholders to identify opportunities, pain points, root causes, and business challenges
• Conduct customer, user, and stakeholder research to understand needs, workflows, and motivations
• Translate insights into clear problem statements, priorities, and product opportunities
• Evaluate business processes, data flows, technology, and organizational impacts as connected systems
• Partner with Product Owners, analysts, designers, developers, operations, accounting, and business teams to move solutions from discovery through delivery
• Ensure solutions address business objectives and deliver measurable outcomes
• Build alignment across cross-functional teams and stakeholder groups
• Communicate complex topics clearly for different audiences
• Influence decisions through data, structured analysis, and compelling business recommendations

• Responsible for leading product commercialization and sustaining Aldevron’s expanding Gene Editing Therapeutic product portfolio and services
• Manage existing clinical and commercial products & services by executing commercial launches as defined by Product Strategy
• Partner cross-functionally with Marketing, Finance, Legal, Manufacturing, Regulatory, Quality, and other teams to launch and manage Gene Editing products and services
• Develop plans and pricing strategies to forecast and achieve annual orders, revenue, and margin growth objectives across the gene editing workflow
• Manage the mid-to-late stage lifecycle of products and custom manufacturing services focusing on growth and optimization to end-of-life strategy
• Enable Commercial teams by delivering sales training for new and on-market products

Commercial Product Manager

• Support the evaluation, launch, implementation, and lifecycle management of new healthcare services, laboratory testing offerings, wellness products, and vendor-supported programs across the healthcare franchise network
• Coordinate internal teams, franchise stakeholders, laboratories, and external healthcare service providers from initial evaluation through launch, adoption tracking, and ongoing performance management
• Research and evaluate new laboratory testing services, wellness offerings, and healthcare products that align with organizational growth objectives
• Evaluate prospective laboratory and vendor partners to determine strategic fit, operational readiness, service quality, and commercial viability
• Serve as the primary project manager for new product and service introductions, maintaining project plans, timelines, and milestones
• Ensure all launch deliverables meet organizational standards and proactively mitigate project risks
• Develop launch materials, operational documentation, and franchise support resources to facilitate successful implementations
• Act as the primary liaison for new laboratory, wellness, and service provider relationships, managing onboarding, communication, and performance monitoring
• Partner with internal teams (Marketing, Operations, Training, IT, Compliance) to ensure alignment on positioning, implementation, and system requirements
• Support franchise owners and staff during launch periods, serving as a subject matter expert for assigned products and services
• Work with leadership to support departmental strategic initiatives and special projects

Product Manager – New Laboratory & Wellness Services

• Manage the complete lifecycle of assigned products from concept to retirement.
• Ensure cross-functional team support on all aspects of product design, development, and execution.
• Drive business analysis and experimentation, capturing insights that inform product design and development.
• Monitor customer experience and identify/recommend enhancements to improve the experience and lead to greater product adoption.
• Work closely with the Business Sales team to understand customer needs and pain points and drive product enhancements to address them.
• Research and understand the competitive landscape in order to provide the products and features necessary for our success.

Product Manager – UCaaS, VOIP

• Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.
• Identify and remediate UX/UI bottlenecks that impede conversion rates, ensuring a seamless checkout experience.
• Implement A/B testing strategies to refine which pages drive the highest lead conversions.
• Project manages across departments and acts as primary contact with developers, facilitating dialogue with key stakeholders to ensure successful and timely project launches.
• Gather and prioritize requirements from stakeholders and customers.
• Utilize product/project management software to track progress and deliverables.
• Analyze product performance and user feedback to inform improvements.
• Ensure alignment with business objectives and customer needs.
• Present product updates and recommendations to senior management.
• Stay current on industry trends and best practices in digital product management.

Digital Product Owner

• Own category vision, strategy, and performance across multiple channels
• Lead assortment architecture, governance, and SKU rationalization initiatives
• Monitor category performance and implement improvement plans
• Identify growth opportunities, portfolio gaps, and emerging market trends
• Leverage consumer, competitive, industry, and internal insights to inform strategic decisions
• Own innovation roadmaps and product pipelines for both owned and partner brands
• Oversee product launches, reformulations, and discontinuations
• Partner cross-functionally to commercialize innovation initiatives
• Evaluate launch performance and optimize future innovation investments
• Lead, coach, and develop Associate and Assistant Merchants
• Establish clear priorities, accountability, and performance expectations
• Build organizational capability and succession plans
• Foster a culture of ownership, collaboration, continuous improvement, and results
• Represent Merchandising across enterprise initiatives and strategic projects
• Influence decisions across Innovation, Marketing, Pricing, Analytics, Purchasing, Ecommerce, Marketplace, and International teams
• Align stakeholders around category priorities and business objectives
• Drive category growth, profitability, and portfolio optimization
• Manage innovation performance and product lifecycle strategies
• Utilize analytics and financial insights to guide business decisions
• Support enterprise growth initiatives across all sales channels

Director of Product Merchandising

• Participate in Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, demos) and actively support team delivery
• Break down complex requirements into manageable workstreams and ensure alignment on priorities
• Act as primary liaison between business stakeholders and development teams, ensuring shared understanding of product vision
• Partner with engineering teams to deliver enhancements including: Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot and automation capabilities
• Translate business needs into user stories and acceptance criteria, ensuring clarity and execution readiness

AWS Chat Product Manager

• Work with Prior Authorization Leadership to execute goals and objectives for Navitus’ Prior Authorization System
• Ensure successful execution of testing of system enhancements, writing detailed test cases, managing bugs, and documenting results within required timeframes
• Maintain business process knowledge around the clinical and PA Specialist day-to-day processes
• Ensure that system enhancements, testing issues, and information about PA system releases are communicated timely to the Clinical and PA Operations team
• Execute on project work associated with Navitus’ Prior Authorization System from inception through completion. Ensure implantation is successful and seamless for end users
• Work with end users to suggest enhancements to the system or workflow processes to meet the needs of the business.
• Identify and document requirements for new processes, services, and changes to existing processes and services to achieve department business and strategic goals
• Perform setup and maintenance of system configuration
• Provide after-hours support as needed
• Other duties as assigned

Product Manager, UM Technology

• Lead the modernization and consolidation product roadmap execution across multiple scrum teams supporting the full benefits administration portfolio
• Coordinate product priorities, release sequencing, and dependencies across multiple Product Owners — each owning their team's individual backlog — to deliver the portfolio roadmap
• Own end-to-end execution of platform migration workstreams from current-state architecture into the target environment
• Partner with engineering, compliance, operations, fraud, finance, and executive leadership to define and continuously refine product and platform strategy
• Translate complex operational and regulatory requirements into scalable technical product solutions, with deep attention to HIPAA and PHI/PII compliance across every system touch point
• Drive backend platform improvements related to data architecture, integrations, workflows, reporting, and operational tooling across the team-of-teams
• Own technical product execution for initiatives spanning HSA, FSA, HRA, COBRA, retirement administration, commuter, compliance systems, and fraud operations
• Facilitate workshops and discovery sessions to identify gaps across legacy systems and define future-state architecture requirements
• Work closely with engineering teams on APIs, data flows, platform dependencies, migration planning, and systems interoperability across third-party retirement administration platforms
• Prioritize modernization roadmaps balancing business impact, compliance risk, technical debt, and operational scalability across competing demands from multiple delivery teams
• Help establish long-term product strategy around recordkeeping, retirement administration, and backend administration infrastructure

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