AWS Chat Product Manager

U.S. Bank

AWS Chat Product Manager leading product ownership for chat enhancements at U.S. Bank.

Posted 6/4/2026full-timeCincinnati • Minnesota, North Carolina, North Dakota, Ohio, Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $98,175 - $115,500 per yearWebsite

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Participate in Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, demos) and actively support team delivery
Break down complex requirements into manageable workstreams and ensure alignment on priorities
Act as primary liaison between business stakeholders and development teams, ensuring shared understanding of product vision
Partner with engineering teams to deliver enhancements including: Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot and automation capabilities
Translate business needs into user stories and acceptance criteria, ensuring clarity and execution readiness

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically three or more years of related experience
Experience in AWS-based tools or cloud-enabled chat environments
Strong understanding of how chat capabilities integrate with broader systems and digital experiences
Strong communication skills with ability to translate between technical and non-technical audiences
Demonstrated ability to prioritize and manage a complex product backlog and organize high-volume work effectively
Well-developed ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
Thorough understanding of the Lean/Agile mindset
Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
Standard industry certifications such as SAFe, CSPO, or PSPO are preferred

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AWScloud-enabled chat environmentssystem integrationsAI-driven chatbotautomation capabilitiesuser storiesacceptance criteriaproduct backlog managementLean/Agile methodology

Soft Skills

communication skillsprioritizationorganizational skillscollaborationleadershipinterpersonal skillsarticulation of product vision

Certifications

SAFeCSPOPSPO