Pre-sales Engineer

• Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
• Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact
• Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
• Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
• Consulting on general RevOps and GTM-tech best practices
• Partner with Account Executives during the sales process to close our largest new business deals
• Independently manage customer’s post-sale onboarding
• Serving as the relationship owner for our top accounts
• Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams

Solutions Engineer – Pre and Post-Sales, Mid-Market

• Partner with the sales team to provide technical expertise in the sales process and beyond, helping uncover and prove out use cases to showcase the value of the Omni platform.
• Build and present Proofs of Concept (POCs) in the Omni Platform as part of the evaluation process, enabling prospective customers on how to successfully use Omni on their data.
• Smoothly transition trials into successful customers by partnering with post-sales teams and engaging with our partners to plan for ongoing support where needed.
• Collaborate extensively with Product, Design, and Engineering to provide user feedback and guide product direction.

Solutions Engineer – Level 2

• Partner with senior Solutions Engineers and the sales team to support technical discovery, demos, and proofs of concept (POCs).
• Learn to build and present POCs in the Omni platform as part of the evaluation process, while helping prospective customers learn to use Omni on their own data.
• Support the transition of trials into successful customers by partnering with post-sales teams.
• Collaborate with Product, Design, and Engineering to relay user feedback and help inform product direction.

Solutions Engineer – Level 1, Pre-Sales

• Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI.
• Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations.
• Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development.
• Contributing to product documentation by adding clear explanations, examples, and how-to guides.
• Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.
• Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function.
• Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions.
• Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.

Senior Solutions Engineer – Pre-Sales

• Engage regularly with technology decision makers in customers
• Enable and manage existing customers to get the best value out of Omnissa products
• Deliver bespoke technical enablement and product update sessions
• Track and support sales opportunities, ensuring proposed solutions meet customer requirements
• Craft and propose customer solutions that differentiate Omnissa software
• Develop and maintain an in-depth technical knowledge of Omnissa products

Staff Solutions Consultant – Pre-sales

• Establish yourself as a trusted advisor on Palo Alto Networks’ SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory
• Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Ensure ongoing customer happiness, support and adoption
• Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution

Technical Sales Manager, Pre-Sales Systems Engineer – SD-WAN

• You are the technical engine of every deal.
• You run discovery, lead the platform assessment, demo the product, and own the proof-of-concept, the POC is how we win.
• You translate a customer's migration risk into a concrete blast-radius map, handle the hard technical objections, scope the work, and hand off cleanly to delivery.
• Run technical discovery with data and platform leaders at regulated enterprises.
• Lead the platform assessment: map the estate, score complexity, show the migration blast radius.
• Own demos and POCs end to end, the SE-run POC is the primary proof in the sales cycle.
• Handle technical objections (perimeter/security, cross-platform lineage, build-vs-buy) with credibility.
• Scope engagements and hand off to FormativGroup delivery; stay close through landing.
• Feed what you learn in the field back into product priorities.

Sales / Pre-Sales Engineer – Data Platform

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
• Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
• Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations

Senior Presales Engineer

• Participation, Leadership and Coordination of the AHEAD virtual team for Network Infrastructure
• You will also be responsible for working with the AHEAD partner management team and directly with selected vendors to maintain vendor technical and sales relationships
• As a Network Specialist you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for Ahead clients
• Your goal as a Network Lead should be to build skills, relationships, and industry credibility across many segments to drive product, services and consulting sales
• Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
• Develops relationships with the account managers, partners and customers in support of sales team objectives and engages and leverages team specialist resources as appropriate
• Strategizes and executes technical sales calls
• Completes required pre-sales documentation (configurations, pricing, services, presentations, justifications etc.) quickly and accurately
• Qualifies sales opportunities in terms of customer technical requirements, decision making process and funding
• Presents and markets the design and value of proposed Ahead solutions and business justification to customers, prospects and Ahead management
• Participates in mentorship of entry-level team members
• Possesses strong, detailed product / technology / industry knowledge. Knowledge of job associated software and applications

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