People Operations

• Serve as the primary UKG Pro subject matter expert for the People Ops team
• Manage and triage incoming People Systems requests through Jira
• Build, maintain, and enhance reports and dashboards in UKG Pro
• Configure and maintain UKG Pro modules including core HR
• Document system processes, configuration changes, and reporting standards
• Partner with the broader People Ops team to identify recurring issues

Senior People Operations Analyst

• Gestionar y coordinar las actividades relacionadas con el ciclo de vida del colaborador, desde el onboarding hasta la salida de la organización.
• Asegurar el cumplimiento de las políticas internas, normativas laborales y la alineación con los objetivos estratégicos de la empresa.
• Promover un ambiente de trabajo positivo y productivo.
• Seguimiento a contratos laborales, altas y bajas.
• Llevar el control de expedientes de empleados.
• Incidencias de nómina y beneficios (en coordinación con el área correspondiente).
• Control de asistencia.
• Identificar necesidades de capacitación y coordinar programas de formación.
• Promover el desarrollo profesional de los colaboradores.
• Participar en la evaluación de desempeño y planes de mejora.
• Atender consultas y conflictos internos.
• Fomentar la comunicación efectiva entre áreas y niveles jerárquicos.
• Implementar acciones para mejorar el clima laboral.
• Actualizar y comunicar políticas internas de RH.
• Asegurar el cumplimiento del reglamento interno de trabajo.
• Participar en la elaboración de manuales y guías de procedimientos.

Generalista de Recursos Humanos

• Own the People Ops operating model: define how work flows across People Ops, People Partners, Recruiting, Finance, and Legal; clarify decision rights, SLAs, and the “system of record” for people information.
• Build scalable infrastructure: evolve HR systems and data foundations so they are accurate, auditable, and usable for leadership and the business.
• Scale employee support: design a durable approach to employee inquiries and knowledge management that increases self-serve resolution while maintaining high-quality experience.
• Raise the bar on global compliance + risk management: partner with Legal/Finance/Security as needed to ensure the right controls, policies, and audit readiness as we grow into new geographies.
• Lead vendor + partner strategy: decide what to outsource vs. build in-house and ensure partners (e.g., EOR, benefits, compliance support) are effective and accountable.
• Drive continuous improvement: set metrics, prioritize the highest-leverage problems, and lead cross-functional initiatives that make People Ops simpler, faster, and more reliable.
• Systems + data: own HRIS operations, data integrity, workflows, reporting, and change management so leaders can trust and use people data.
• Employee lifecycle operations: ensure onboarding and offboarding run smoothly and consistently across geographies, including right-to-work checks where applicable.
• Payroll + benefits operations: partner with Finance and benefits stakeholders to run reliable payroll operations and benefits administration (**US benefits experience is required**, including Open Enrollment).
• Policies + compliance: partner with Legal/People Partners to maintain global policies and support audit readiness across geographies.
• Mobility + immigration operations: manage the operational workflows and partnerships that support visas, relocations, and work authorizations.
• Employee support + knowledge base: run the inbound support model and maintain a self-serve knowledge base to improve resolution time and reduce repeat questions.
• Vendor management: manage key partners and renewals (e.g., EOR, benefits, compliance support) and continuously evaluate vendor vs. in-house ownership.

People Operations Lead

• Atención a clientes internos y externos
• Elaborar y controlar los procesos de pre-nómina semanal y quincenal
• Control de los créditos de INFONAVIT
• Generar reportes IMSS -SUA
• Administración de personal
• Proceso de Inducción
• Armado de expedientes
• Relaciones Laborales
• Apoyar en Eventos
• Reclutamiento de Campo para vacantes operativas
• Atención a tramites en dependencias gubernamentales.

People and Culture Analyst

• Capturar y registrar las incidencias diarias para el proceso de nómina
• Seleccionar a los candidatos que puedan cubrir una vacante
• Elaborar los borradores de los finiquitos solicitados
• Integrar los expedientes del personal de nuevo ingreso
• Registrar los movimientos de altas, bajas y cambios de personal
• Administrar los procesos de contratación del personal

Auxiliar de Recursos Humanos

• Own end-to-end configuration, optimization, and operational support of Workday modules (HCM, Time Tracking, Absence, Recruiting) across global regions, ensuring alignment with business and regulatory requirements.
• Lead and support Workday enhancement initiatives and large-scale cross-functional projects, improving system accuracy, auditability, compliance, and user experience.
• Drive the implementation, enhancement, and adoption of ServiceNow capabilities related to HR Service Management and Employee Center, including evaluation and enablement of AI-driven features.
• Partner with People, Places, IT, and HR leadership to gather requirements, design scalable solutions, prioritize initiatives, and ensure successful delivery.
• Identify operational inefficiencies, system interdependencies, and process gaps, recommending technical and procedural improvements to meet business objectives.
• Support multi-quarter HR technology roadmaps, contributing to best practices, documentation, onboarding, and mentoring of team members.
• Proactively identify and escalate risks, issues, dependencies, and delivery impacts to HRIS leadership and project sponsors.
• Partner with stakeholders to define test strategies, scenarios, and scripts, and execute system and end-to-end testing in preparation for UAT.
• Support and manage Workday bi-annual releases, including impact analysis, testing coordination, and communication.

People Systems & Analytics Analyst

• Lead, coach, and develop a team of Advisory team members
• Oversee day-to-day Tier 2 HR advisory delivery across Mexico
• Act as a senior advisor on complex and sensitive people matters
• Provide guidance on employee relations issues and performance management
• Support cyclical performance processes through training and guidance
• Provide compensation consultation in partnership with Rewards and HR leadership
• Lead HR advisory support for organizational changes
• Manage local HR support for mergers and acquisitions
• Coordinate HR support during crisis events and workplace disruptions

People Operations jobs in Mexico

See all jobs on JobTailor