People Systems & Analytics Analyst

HARMAN International

Lead Analyst managing HRIS and Workday configurations at HARMAN. Focusing on enhancements, optimizations, and operational support across global regions.

Posted 6/9/2026full-timeJuarez • 🇲🇽 MexicoMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday HCMTime TrackingAbsence ManagementRecruitingServiceNowAI-driven featuresPredictive IntelligenceNow Assistbusiness process frameworksdata flows

Soft Skills

project managementstakeholder managementbusiness acumentranslating business needsoperating in a fast-paced environmenttransparencycontinuous learninganalyzing needsmentoringproblem-solving

Tools & Technologies

HR Service ManagementEmployee CenterUATHR technology roadmapstesting coordinationimpact analysisautomation toolsglobal compliancesystem solutionsconfiguration management

Industry Keywords

HRISoperational supportsystem accuracyauditabilitycomplianceuser experienceenhancement initiativescross-functional projectsprocess gapstechnical improvements

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Own end-to-end configuration, optimization, and operational support of Workday modules (HCM, Time Tracking, Absence, Recruiting) across global regions, ensuring alignment with business and regulatory requirements.
Lead and support Workday enhancement initiatives and large-scale cross-functional projects, improving system accuracy, auditability, compliance, and user experience.
Drive the implementation, enhancement, and adoption of ServiceNow capabilities related to HR Service Management and Employee Center, including evaluation and enablement of AI-driven features.
Partner with People, Places, IT, and HR leadership to gather requirements, design scalable solutions, prioritize initiatives, and ensure successful delivery.
Identify operational inefficiencies, system interdependencies, and process gaps, recommending technical and procedural improvements to meet business objectives.
Support multi-quarter HR technology roadmaps, contributing to best practices, documentation, onboarding, and mentoring of team members.
Proactively identify and escalate risks, issues, dependencies, and delivery impacts to HRIS leadership and project sponsors.
Partner with stakeholders to define test strategies, scenarios, and scripts, and execute system and end-to-end testing in preparation for UAT.
Support and manage Workday bi-annual releases, including impact analysis, testing coordination, and communication.

Requirements

What you’ll need

4+ years of hands-on HRIS experience configuring and supporting Workday HCM, including Time Tracking, Absence Management, and Recruiting
Strong understanding of ServiceNow UX capabilities, including Employee Center, mobile experience, and familiarity with AI-enabled features such as Predictive Intelligence, Now Assist, and automation tools
Deep knowledge of Workday configuration, business process frameworks, data flows, integrations, and global compliance requirements
Strong business acumen with the ability to translate business needs into scalable system solutions, distinguishing true requirements from user requests
Proven experience leading and delivering high-impact HR technology initiatives, with strong project management and stakeholder management skills
Ability to operate effectively in a fast-paced, global, and matrixed environment
Experience partnering with business leaders, and end users to gather requirements, analyze needs, and translate them into scalable technical solutions
Commitment to transparency, and continuous learning; able to learn new systems.
Hungry for AI or automations.
Ability to maintain personal and confidential information.

Benefits

Comp & perks

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
“Be Brilliant” employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development