Patient Coordinator

• Provide business services for patients and the healthcare system
• Ensure accurate patient registration
• Verify insurance and authorizations
• Collect patient charges and payments
• Operate a multi-line phone system while maintaining telephone protocols
• Assist patients as needed
• Register new patients for the Behavioral Health Department
• Perform clerical duties
• Triage patients with acute needs over the phone

New Patient Coordinator registering behavioral health patients for Baptist Health’s nonprofit healthcare system

New Patient Coordinator, Behavioral Health

New Patient Coordinator registering behavioral health patients for Baptist Health, a nonprofit healthcare system. Handling insurance, payments, telephone protocols, and acute patient triage remotely in Florida.

• Answer inbound patient calls professionally and efficiently
• Respond to patient enquiries and provide outstanding customer service
• Communicate with patients and families in English, Spanish, and Portuguese
• Direct patient enquiries to the appropriate clinical team when necessary
• Schedule, reschedule, and confirm patient appointments
• Manage provider calendars to maximize scheduling efficiency
• Conduct outbound calls for appointment reminders and patient follow-up
• Ensure patient information is accurate and updated within the practice management system
• Maintain accurate patient records within the EMR
• Assist with patient registration and demographic updates
• Coordinate communication between providers, patients, and internal staff
• Support the smooth day-to-day administrative operations of the practice
• Deliver a friendly, compassionate, and professional experience to every patient interaction
• Handle sensitive patient information with discretion and confidentiality
• Identify opportunities to improve patient communication and operational efficiency
• Collaborate with the clinical team to ensure excellent continuity of care

Trilingual Patient Coordinator supporting Orlando pediatric practice remotely

Trilingual Patient Coordinator – English, Spanish, Portuguese

Trilingual Patient Coordinator supporting a growing Orlando pediatric practice remotely. Managing patient communications, appointments, records, and administrative coordination in English, Spanish, and Portuguese.

• Greet and assist patients, customers, and visitors in person and by phone
• Perform patient registration in various systems
• Answer phone calls professionally and courteously
• Collect time-of-service patient responsibility when applicable
• Verify insurance coverage and obtain prior authorization when applicable
• Perform preliminary patient screening, including medical history, before procedures when applicable
• Transport patients to and from exam rooms
• Assist with patient transfers on and off exam tables
• Provide preliminary and post-procedure instructions
• Assist with preparing mobile units for transport when applicable
• Maintain a clean, organized, and properly stocked work area
• Order supplies when applicable
• Ensure accuracy of patient records and documentation
• Schedule patient appointments and obtain insurance verification or authorization when applicable
• Prepare medical records for physicians, patients, and customers
• Document patient visits in electronic systems and written documents
• Assist clinical staff with documentation and image delivery
• Perform all duties within HIPAA regulations
• Perform other duties as assigned

Patient Coordinator supporting outpatient radiology and oncology patients across Akumin’s Kissimmee and Orlando facilities

Patient Coordinator supporting outpatient radiology and oncology patients across Akumin’s Kissimmee and Orlando facilities. Managing registration, insurance, scheduling, records, and patient assistance.

• Be the first point of connection in a patient’s care journey
• Deliver highly personalized support to patients through phone, email, and live chat
• Ensure patients feel heard, informed, and taken care of from the very first interaction
• Guide patients through registration, answering questions, or preparing them for consultations
• Share what makes Spring special on that first phone call to help patients feel welcomed
• Support providers and internal teams to ensure successful patient registration

Virtual Patient Coordinator providing personalized support in a fertility practice

Virtual Patient Coordinator, Mandarin Speaking

Virtual Patient Coordinator providing high-quality support to patients in their care journey at Spring Fertility. Engaging with patients through various communication channels to ensure a seamless experience.

• The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff.
• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Patient Coordinator providing front office support in dermatology practices

Patient Coordinator, Full Time

Patient Coordinator executing front office duties and supporting patients in dermatology practices. Providing a positive customer service experience and managing patient coordination tasks.

Patient Coordinator jobs in Florida

See all jobs on JobTailor

New Patient Coordinator, Behavioral Health

Trilingual Patient Coordinator – English, Spanish, Portuguese

Patient Coordinator

Virtual Patient Coordinator, Mandarin Speaking

Patient Coordinator, Full Time