Patient Care Coordinator

• Provide comprehensive administrative support to an HSS physician practice
• Arrange meetings and conferences
• Develop processes to maximize office resources and equipment
• Anticipate the needs of patients and physician as they arise
• Triage calls and patient inquiries
• Schedule patients appointments and procedures
• Conduct verification of medical insurance
• Collect patient payments
• Obtain insurance pre-certifications and authorizations
• File/chart preparation
• Liaise with billing company

Patient Care Coordinator providing administrative support in a physician practice at HSS

Patient Care Coordinator providing comprehensive administrative support to HSS physician practice in New York and New Jersey. Responsible for patient scheduling, inquiries, and insurance verification.

• Promote a professional atmosphere through courteous communication
• Uphold stellar customer service practices for patients and families
• Act as a liaison to the physician and hospital departments
• Check-out patients following appointment
• Collect and post patient payments
• Obtain pre-certifications and appointments for patient testing
• Scan and file medical information into individual patient accounts in EMR
• Coordinate patient inquiries with physician and physician assistant
• Schedule new patient and follow-up patient appointments
• Answer incoming phone calls and take messages
• Provide routine information to callers
• Assist patients with prescription renewals
• Facilitate communication between physician and hospital departments

Patient Care Coordinator managing patient checkout and communication with healthcare teams

Patient Care Coordinator managing patient checkout at HSS, ensuring communication between patients and healthcare teams effectively. Responsible for administrative tasks and physician coordination.

• Monitors and/or performs daily administrative coordination of patient experience through scheduling of administrative appointments, follow up diagnostic testing, monitoring of testing results, ongoing communication with patient, physicians and multi-disciplinary departments
• Prepares charts for new patient consult by coordinating testing reports, insurance referrals, and other appropriate documents necessary for efficient consult
• Assists with patient supplemental testing coordination and scheduling, including provider and staff tasking, prescription coordination and follow communication with patient
• Enters data and documentation in patient health database, as well as practice logs
• Assists with any patient billing inquiries regarding visits or testing
• Initiates and tracks pre-authorizations for supplemental testing
• Provides administrative support to Physicians and Practice Manager as needed regarding correspondence, patient record, documentation and office administrative information
• Assists with Practice office team regarding additional administrative functions including scanning, faxing, copying patient records
• Assists as needed with front desk functions and patient assistance via check in and check out
• Answers practice telephone calls as necessary

Patient Care Coordinator managing the patient experience in Women's Health

Patient Care Coordinator – Women's Health

Patient Care Coordinator responsible for coordinating and monitoring patient experience in Women's Health. Focused on scheduling, documentation, and insurance coordination within a healthcare environment.

• Handle a high volume of inbound and outbound phone calls
• Review lab results and communicate recommendations provided by Aftercare clinicians
• Respond to patient clinical inquiries in accordance with established workflows and SOPs
• Obtain and upload patient clinical documents into the medical record
• Report applicable cases to the Department of Health (DOH)
• Ensure all patient interactions are accurately documented and strive for one-call resolution
• Respond promptly to tasks assigned through CRM (Salesforce) and EMR (Athena) systems
• Effectively multitask across multiple systems to provide timely patient support and follow-up after clinical visits
• Adhere to all HIPAA guidelines and organizational policies
• Meet departmental goals and key performance indicators (KPIs)

Patient Care Coordinator assisting with healthcare follow-up and support

Patient Care Coordinator providing follow-up and support to patients post-urgent care visit. Handling inquiries and documentation in a fast-paced healthcare environment.

Patient Care Coordinator jobs in New Jersey

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Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator – Women's Health

Patient Care Coordinator