Paralegal

• Manage and respond to subpoenas, garnishment orders, discovery requests, and other legally mandated notices
• Coordinate and support e‑discovery processes, including email searches, document retrieval, and electronic data collection relevant to legal requests
• Work closely with internal business contacts (e.g., HR, Payroll, IT, Operations)
• Engage with external legal counsel on matters related to discovery and subpoenas
• Maintain organized records of all requests, responses, and related correspondence
• Assist with process improvements, templates, and documentation related to subpoena and discovery response workflows

Claims Paralegal

• Manage licensing processes for Navitus and its subsidiaries
• Draft legal documents and templates
• Manage document templates and corporate legal records
• Perform records and legal research
• Prepare correspondence under general supervision
• Identify, review, and interpret legislation and regulatory environment changes impacting Navitus
• Provide support and analysis related to the interpretation and adoption of policies, processes, and procedures

• Review subpoenas, investigative demands, information requests, and related legal documents to identify response requirements, deadlines, and relevant business contacts.
• Prepare and send responses to third-party legal requests in coordination with in-house counsel, external counsel, and internal stakeholders.
• Record, process, and monitor incoming requests, filings, and orders using matter management systems and shared repositories.
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates and next steps.
• Research related matters, supporting records, and available resources to help determine response scope and required documentation.
• Maintain electronic case management tools, shared file rooms, and databases to support tracking, reporting, and retrieval of legal matter information.
• Support program administration, reporting, special projects, and process improvement activities related to third-party response operations.

Paralegal – Subpoena Response Team

• Review small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships, to identify requirements, deadlines, and response steps.
• Support the response and defense of small claims matters by researching claims, gathering relevant records, and preparing response materials for counsel review.
• Prepare and send correspondence and response letters to issuing parties, claimants, and other stakeholders in accordance with established procedures.
• Record, process, and monitor incoming requests, filings, orders, and related legal documents using matter management systems and shared repositories.
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates, documentation, and next steps.
• Identify related matters, business contacts, and research resources to support issue resolution and cross-team coordination.
• Maintain electronic case management tools, shared file rooms, and other databases to support legal matter tracking, reporting, and file integrity.
• Support program administration, monthly reporting, special projects, and analyses related to litigation support and third-party response operations.

Paralegal – Litigation Support

• Imparts the philosophy, values, mission, and vision of Navitus and SSM Health and facilitates the integration of values in Continuous Quality Improvement (“CQI”) activities
• Expert in the specific areas of law and regulation applicable to a given legal discipline, the Senior Paralegal is able to independently perform and manage matter intake and administration through resolution, legal research, reviewing and identifying issues in legal matters, resolving questions submitted from business units, interpreting and implementing applicable policies and procedures, and working closely and directly with various business units and counsel in bringing matters to resolution.
• Conducts legal search on relevant current and emerging laws, statutes and regulations, prepares memorandums of the findings, and create action plans where necessary to mitigate risks.
• Prepares legal documents, such as contracts and correspondence, for review, approval, and use by the attorneys.
• Files legal documents and correspondence in digital and physical filing systems.
• Ensures effective indexing and filing of legal documents.
• Researches and analyzes statutes, judicial decisions, legal articles, contracts, and legal codes.
• Supports attorneys by communicating and obtaining information, following-up on delegated assignments and knowing when to act and when to refer matters to the attorney.
• Performs other clerical duties such as scheduling appointments, providing information to internal and external stakeholders, taking notes, writing, and typing routine correspondence, and reading and triaging incoming mail.
• Identifying, reviewing, and tracking legislative and regulatory environment changes impacting Navitus and its affiliates.
• Provide support and guidance related to the interpretation of applicable rules and regulations.
• Conduct and participate in the training, coaching, and mentoring of the paralegal team members on the use of Navitus systems, tools, and techniques.
• Other duties as assigned.

Senior Paralegal

• Provide legal assistance to attorneys and guide communication between company attorneys, outside counsel, organizations and in-house employees.
• Focus on improving processes, implementing solutions, and supporting operational excellence across OGC and cross-functional teams.
• Prepare and file legal documents with appropriate entities, and research projects as directed by corporate attorneys.
• Report to our General Counsel, Commercial Law and work hybrid schedule in either Milwaukee, WI, or Mayfield Heights, OH.

Commercial Law Paralegal

• Provide leadership and mentoring to Senior Law Specialists and Law Specialists.
• Actively manage a large caseload and/or division projects consistent with the ethical rules governing the practice of law and, when making legal decisions or giving legal advice, in consultation with a VP Associate General Counsel or his/her designee.
• Use a wide range of legal or specialized knowledge to manage cases and assigned projects that present higher risk, higher exposure, more complex, novel, and strategic issues, transactions or litigation.
• Develop areas of expertise and company knowledge to improve client service and meet department objectives.
• Act as a resource expert for legal process/specialty area(s).
• Communicate critical information by conveying that information clearly, accurately, honestly and concisely in accordance with company and department policies and procedures.
• Build and maintain positive internal and external customer relationships.
• Provide services in a timely and efficient manner.
• Formulate and evaluate plans, work processes and decisions from a cost-benefit and/or legal point of view.
• Identify patterns and trends to recognize potential problems.
• Use a systematic approach to problem solving and troubleshooting.

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