Network Engineer

• Maintain, secure, and optimize complex network infrastructure
• Collaborate with IT, DevOps, and security teams for compliance and reliability
• Upgrade, configure, and secure network equipment and software
• Ensure compliance with security guidelines (SOC2, STIG, NIST)
• Troubleshoot connectivity and bandwidth issues
• Document network configurations and changes
• Participate in cross‑training and establish/enforce security compliance policies
• Perform after-hours maintenance and support when required

• Support the Advanced Enterprise Global Information Technology Solutions (AEGIS) program
• Design, configuration, and troubleshooting of the NASA enterprise network infrastructure with a focus on Wi-Fi technologies
• Leverage understanding of RF principles and wireless protocols
• Utilize tools like Cisco Catalyst Center, Cisco Identity Services Engine (ISE), and Splunk
• Design robust, scalable, and secure wireless network solutions
• Conduct requirements gathering and collaborate with stakeholders
• Create predictive models and heatmaps using Ekahau software
• Manage and configure Cisco Identity Services Engine (ISE)
• Troubleshoot network issues and provide timely resolution
• Maintain network configuration, inventory, performance using Cisco Catalyst Center aka DNAC
• Develop custom Splunk dashboards and alerts
• Maintain up-to-date documentation of network configurations
• Collaborate with NASA customers, Technicians, Network Engineers, and Network Architects

Network Engineer III

• develop enterprise-wide infrastructure design
• troubleshoot and resolve complex network issues
• analyze current working infrastructures
• increase security, reliability, and availability for critical network systems
• guide our team of problem-solvers to help the DoD evolve and deploy new capabilities and technologies
• optimize client operations and modernization
• serve as a trusted advisor to clients on critical projects

Senior Network Engineer

• Responsible for the design, implementation, operation, and maintenance of enterprise level LAN, WAN, firewall, and Wi-Fi systems across a large, multi-national, multi-site organization.
• Collaborate with infrastructure and application teams to ensure optimal network performance, security, and scalability.
• Contribute to documentation, monitoring, and the ongoing migration of on-premises services to cloud and hybrid environments.
• Implements and supports firewall/DMZ security infrastructure, including traffic flow troubleshooting, policy analysis and security postures.
• Implements and supports enterprise LAN, WAN and Wi-Fi systems in a large, multi-site environment.
• Implements and supports routing infrastructure using common routing protocols (OSPF, BGP, BGP-EVPN, VxLAN Encapsulation).

• Monitor, maintain, troubleshoot, and optimize enterprise network performance to ensure reliability, availability, scalability, and minimal downtime across all business locations.
• Proactively identify and resolve complex network issues involving LAN, WAN, Wi‑Fi, SD‑WAN, routing, switching, firewalls, VPNs, telecommunications, and cloud networking.
• Perform diagnostics, analyze performance trends, and implement corrective actions and best practices.
• Escalate critical issues to appropriate internal teams, consultants, or vendors as needed.
• Ensure network hardware, software, and configurations remain compliant with enterprise standards and supported platform versions.
• Plan, design, implement, and support enterprise network solutions that align with CITY Furniture’s operational and strategic business needs.
• Provide technical leadership for network architecture, standards, lifecycle planning, capacity planning, and future-state infrastructure design across showrooms, distribution centers, corporate offices, and other enterprise locations.
• Support technologies including LAN, WAN, VPN, Wi‑Fi, SD‑WAN, VoIP, cloud networking, cellular, satellite, and telecommunications connectivity.
• Configure, administer, maintain, and optimize enterprise switching, wireless, and SD‑WAN technologies, with emphasis on Juniper Switches, Juniper Mist Wireless Access Points, and Palo Alto SD‑WAN solutions.
• Partner with Cyber Security teams to implement and maintain secure network infrastructure and resilient connectivity solutions.
• Support firewall policies, VPNs, IDS/IPS, segmentation, access controls, vulnerability remediation, logging, monitoring, and compliance-aligned network security practices to protect enterprise systems and data.
• Support and maintain telecommunications infrastructure, including VoIP systems, carrier circuits, voice services, cellular repeaters, and related connectivity solutions.
• Collaborate with vendors, carriers, consultants, and managed service providers to procure equipment and services, coordinate installations, resolve service issues, and support timely delivery of network-related solutions.
• Maintain accurate documentation related to network configurations, diagrams, inventory, IP addressing, circuit information, standards, procedures, and change management activities.
• Prepare reports related to network performance, availability, security, and project status.

• Provides daily operational support for the LAN core and edge switches across the medical network campus
• Resolves technical issues associated with network and routing protocols at all levels of the OSI model utilizing diagnostic and network administration tools
• Provides overall network infrastructure support to routing and switching equipment, firewalls, and associated cabling
• Plans, installs, and supports hardware and software upgrades, and resolves associated technical issues

Network Specialist

• Design and implement scalable, high-performance Wide Area Network (WAN), Local Area Network (LAN) and wireless solutions on both Cisco and Arista platforms
• Architect network systems for large complex organization infrastructures with focus on reliability and security
• Plan, design, and deploy Multi-Protocol Label Switching (MPLS) networks and designing systems that incorporate advanced Quality of Service (QOS) strategies and traffic shaping mechanisms
• Implement and manage routing and switching technologies (e.g., Open Shortest Path First (OSPF), Boundary Gateway Protocol (BGP), MPLS, etc.)
• Perform troubleshooting and optimization of WAN routing configurations across multiple locations
• Apply relevant encryption standards for securing data traffic across wide area networks
• Work with internal teams to ensure that the network is compliant with industry standards and regulations, including implementing Virtual Private Networks (VPN) and Secure Socket Layer/Transport Layer Security (SSL/TLS) encryption protocols
• Collaborate with internal teams including Information Technology (IT) security, Tech Fellow and stakeholders to align network architecture with business requirements
• Develop and maintain comprehensive network documentation, including network topology diagrams, configuration guides and capacity planning documents
• Provide exceptional training and knowledge transfer to junior designers with the shared goal and desire of growing together as one team
• Provide expert troubleshooting of network-related issues for LAN, WAN, wireless, and demilitarized zone (DMZ) networks
• Lead the team with a “one for all, all for one” attitude
• Assist in managing and owning the ticket queue for international queues and break/fix tickets to improve service restoration and meet metrics
• Assist in managing the Global Service Engagement Platform (GSEP) design change request queue
• Support incident resolution, root cause analysis, and implementation of corrective actions to prevent recurrence
• Participate in the on-call rotation schedule as part of the on-call calendar, including weekends and off-hours as needed

Network Designer

• Architect, deploy, and upgrade large-scale network solutions, including routers, switches, firewalls, load balancers, and wireless systems
• Serve as a SME, troubleshooting complex issues, leading outage mitigation, and providing guidance to junior engineers.
• Apply security best practices, implementing network segmentation, ACLs, and managing security tools.
• Perform daily monitoring, performance tuning, capacity planning, and executing changes within strict change management policies.
• Creating and maintaining detailed network diagrams, design documents, and operational procedures.

• Monitor systems daily to ensure the availability, performance, and integrity of hardware, servers, storage, and critical processes; review system logs and verify successful backup completion.
• Conduct continuous security monitoring to detect, analyze, and remediate potential threats or intrusions.
• Install, configure, maintain, and upgrade servers, virtualization platforms, and network components in accordance with established standards and operational requirements.
• Manage and optimize infrastructure applications, monitoring solutions, and asset management tools.
• Perform ongoing performance tuning, firmware updates, and capacity optimization for servers and data center technologies.
• Provide support for telephony systems (SIP) and proxy services (NGINX) to ensure reliable voice and network functionality.
• Leverage monitoring platforms such as Nagios and New Relic to proactively identify and resolve system issues.
• Partner with enterprise architecture teams to develop and implement server build standards and automation frameworks.
• Lead automation initiatives using tools such as PowerShell, Ansible, and GitHub to streamline operations, reduce manual effort, and improve efficiency.
• Participate in incident response efforts, root cause analyses, and post‑incident reviews, implementing long‑term corrective actions to prevent recurrence.
• Maintain accurate and up‑to‑date documentation of system configurations, processes, and change activities within ServiceNow.

Senior Network Architect

• Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services.
• Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
• Support the provisioning and onboarding of new customers for managed services.
• Collaborate with vendors to resolve support issues and ensure smooth service delivery.
• Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
• Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
• Mentor and train fellow engineers on complex technical issues and solutions.

• Provide operational support, administration, incident resolution, and problem management for network infrastructure, hardware, next-generation applications, and VPN (Virtual Private Network) solutions
• Perform network administration, including software updates, hardware upgrades, and certificate management
• Execute change and configuration management across all enterprise network equipment
• Monitor network infrastructure to ensure high availability, uptime, and rapid issue resolution
• Design and implement new network solutions to address business needs and improve overall performance
• Collaborate closely with IT Infrastructure teams and Enterprise Architects to design solutions, resolve issues, and share knowledge
• Create and maintain clear documentation to improve the supportability and scalability of network infrastructure
• Provide leadership across projects, technologies, and team initiatives
• Participate in additional duties as assigned

Enterprise Network Engineer III

• Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions
• Design, implement, and manage SASE solutions using Cato Networks, Fortinet, Versa Networks, and Cisco Meraki platforms
• Deploy and manage Cato SASE Cloud Platform for secure global networking and Zero Trust Network Access
• Configure and optimize Fortinet Secure SD-WAN and SASE solutions including FortiGate firewalls and FortiSASE
• Implement Versa SASE Platform combining SD-WAN, security, and cloud access capabilities
• Deploy and manage Cisco Meraki cloud-managed SASE solutions including MX security appliances with integrated SD-WAN
• Design secure remote access solutions using SASE architecture for distributed workforces
• Mentor and provide technical guidance to managed services engineers, sharing best practices and expertise
• Integrate UCaaS solutions including MetaSwitch platforms with enterprise networks
• Implement Zero Trust security models across SASE deployments
• Develop and maintain network automation scripts and procedures
• Provide advanced engineering support and serve as technical escalation point
• Create detailed technical documentation, runbooks, and training materials
• Collaborate with Command|POD teams to ensure 100% uptime SLA compliance
• Perform network assessments and develop cloud-first transformation strategies
• Lead network transformation projects from legacy architectures to SASE/SD-WAN solutions
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

• Own SD-WAN architecture and design for enterprise clients, building scalable, resilient network solutions centered on Palo Alto Prisma SD-WAN and Next-Generation Firewalls
• Architect, deploy, and troubleshoot complex routing and security configurations including BGP, OSPF, VRRP, QoS, and IPS/IDS policies
• Lead customer onboarding into Palo Alto Prisma SD-WAN environments, managing integration and migration from start to finish
• Support and troubleshoot multi-vendor environments across WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services
• Design and refine LTE failover strategies, redundancy configurations, and hybrid WAN setups
• Serve as a direct point of escalation with Palo Alto Networks and other vendors on complex technical issues
• Proactively monitor customer environments, review logs, and identify and address threats or performance degradation before they become incidents
• Share expertise with peers on Palo Alto best practices, including SD-WAN policy design and security posture alignment
• Maintain thorough documentation of network architectures, security policies, and operational playbooks
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Senior Network Engineer, Managed Services

• Support the Advanced Enterprise Global Information Technology Solutions (AEGIS) program
• Design, configure, and troubleshoot NASA's enterprise network infrastructure with a focus on Wi-Fi technologies
• Utilize tools such as Cisco Catalyst Center for network management, Cisco Identity Services Engine (ISE) for access control, and Splunk for network logging and analysis
• Design robust, scalable, and secure wireless network solutions
• Conduct thorough requirements gathering for complex wireless projects
• Utilize Ekahau software to create predictive models and heatmaps for wireless network performance
• Manage and configure Cisco Identity Services Engine (ISE)
• Respond to network incidents, troubleshoot network issues
• Manage network configuration, inventory, and performance using Cisco Catalyst Center aka DNAC
• Develop custom Splunk dashboards and alerts for network-related incidents
• Maintain up-to-date documentation of network configurations, processes, troubleshooting procedures, and incident resolutions
• Work directly or indirectly with NASA customers, Technicians, Network Engineers and/or Network Architects

• Provides technical expertise to develop, maintain, and support technical infrastructure, hardware, and system software components for mid- to large-sized projects.
• Ensures the performance and reliability of all services meet or exceed the needs of the business.
• Provides tier three engineering support across the enterprise, including providing support and resolution on customer issues.
• Configures and maintains applicable systems and assists with performing daily tasks, such as database backups and configuration management database updates.
• Interacts with customers and architects to define system requirements and translate requirements into technical specifications.
• Recommends needed production capacity to meet changing business demands.

• The Senior Network Engineer (Remote Solutions) is responsible for developing and evaluating remote site solutions throughout Humana and its subsidiaries.
• This role prepares analyses of short-term and long-term capacity requirements for switching, routing, transmission, and signaling.
• Conducting SDWAN network design and testing, as well as feasibility and cost studies.
• Develop standard solutions and establish the required sequence of network activities.
• Conduct evaluations to determine the impact on remote services.
• Participate in departmental strategy and make decisions on moderately complex to highly complex technical issues related to project components.
• Work performed independently, with considerable latitude in determining objectives and approaches to assignments.
• Participation in on-call and implementation duties during nights and weekends, as needed.
• Deliver solutions for multi-platform network connectivity.
• Optimize all aspects of the remote network ecosystem, such as performance, resiliency, availability, resource utilization, and innovation.
• Provide cloud network design, engineering, and administrative support for both physical and virtual networking devices within multi-platform environments.

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Network Engineer

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