Network Engineer

• Monitor and respond to network alerts using network monitoring tools.
• Assist with troubleshooting network connectivity issues across LAN, WAN, and wireless environments.
• Provide first and second-level support for network-related incidents and service requests.
• Support the installation, configuration, and maintenance of network hardware and software (e.g., switches, firewalls, routers, and wireless access points).
• Assist with network documentation, including diagrams, change records, and asset registers.
• Participate in network upgrades, patching, and configuration changes under supervision.
• Perform basic firewall and VPN configurations under the direction of senior engineers.
• Collaborate with other technical teams to resolve cross-functional issues.
• Maintain awareness of current networking technologies and best practices.
• Ensure compliance with security policies, processes, and standards.
• Contribute to knowledge base documentation and team learning resources.

Network Analyst

• Deliver operational support across enterprise networking, security, wireless, and connectivity environments.
• Troubleshoot complex network issues, supporting a diverse customer base.
• Work across a broad range of enterprise technologies including Fortinet, Aruba, Cisco, Meraki, WAN services, and SD-WAN solutions.
• Collaborate with senior engineers on escalated incidents and continuous improvement initiatives.
• Produce and maintain technical documentation, operational procedures, and knowledge base articles.
• Manage incidents, service requests, alerts, and standard changes across customer environments.
• Monitor, maintain, and support enterprise network, wireless, firewall, and security infrastructure.
• Collaborate with Escalation and Senior Network Engineers during major incidents, maintenance activities, and project delivery.
• Contribute to continuous improvement initiatives, automation opportunities, and operational excellence.
• Share technical knowledge with colleagues and support the development of junior engineers.
• Foster a collaborative, accountable, and customer-focused engineering culture.

Network Engineer, L2

• Investigate, diagnose, and resolve network issues across data, voice and audio environments
• Provide advice on preventative strategies and identify alternative courses of action where standard remedies are insufficient
• Design and implement network changes and maintenance routines in line with agreed standards
• Deliver installation, removal, maintenance and acceptance of new and updated network components, services and applications
• Monitor, measure, optimise and report on network load, performance and security
• Automate routine networking tasks using standard tools and scripting

• Serving as the first point of defense for all network-related incidents, providing 24x7 network support for production and corporate network
• Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services
• Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration
• Deliver customer-centric support through multiple communication channels
• Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies
• Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints
• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)
• Troubleshooting network issues and outages
• Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure
• Handle multiple vendor switch on various servers in dealing with hardware/software issues
• Handle traffic, and any queries raised by ISP/Partners
• Provide support for any incidents such as input errors, CRC, RMA etc.

Network Engineer II

• Lead delivery of data centre network modernisation initiatives
• Execute complex network changes, upgrades, and lifecycle activities
• Provide technical leadership and design input across network platforms
• Support incident response, root cause analysis, and service restoration
• Contribute to architecture, standards, and change governance
• Collaborate with vendors, MSPs, and internal teams
• Maintain high availability, performance, and security across network services
• Support ITIL-aligned service management processes

Senior Network Engineer, DC Mod

• Design and implement scalable network infrastructure.
• Monitor and optimise network performance.
• Manage network capacity to meet growth and performance targets.
• Oversee the operation of Superloop’s Layer 2 and Layer 3 networks to ensure stability, performance, and high availability.
• Liaise with customers, stakeholders, and suppliers to resolve escalated network faults.
• Troubleshoot and resolve hardware and software faults through TAC engagement, lab replication, and detailed documentation.
• Oversee lifecycle management, capacity planning, and optimisation across diverse network architectures.
• Document and maintain low-level design documents (LLDs), high-level design documents (HLDs), concepts of operations (ConOps), and network diagrams.
• Coordinate network commissions, migrations, and decommissions.
• Conduct network risk assessments and maintain process and contingency documentation.
• Enforce network security standards across all projects and tasks.
• Stay current with industry trends and best practices.
• Maintain strong internal relationships with the NOC, Provisioning, and Pre-Sales teams.
• Ensure timely responses across all communication channels.
• Adhere to all company and workplace health and safety guidelines.

• Investigate, diagnose, and resolve complex network incidents and problems
• Implement large-scale network changes in line with customer and change management processes CIP Pre-reviews
• Perform release and deployment management activities.
• Provide technical escalation support to Level 3 Engineers within the DNOC
• Prepare and maintain technical documentation for internal and customer stakeholders

Network Engineer jobs in Australia

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Network Analyst

Network Engineer, L2

Network Engineer

Network Engineer II

Senior Network Engineer, DC Mod

Network Engineer

Network Engineer