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Superloop

Network Engineer

Superloop

Network Engineer at Superloop ensuring the smooth operation of Layer 2 and Layer 3 networks. Responsible for building, supporting, and maintaining all network devices and associated services.

Posted 5/28/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AnsibleDNSPythonSwitching

About the role

Key responsibilities & impact
  • Design and implement scalable network infrastructure.
  • Monitor and optimise network performance.
  • Manage network capacity to meet growth and performance targets.
  • Oversee the operation of Superloop’s Layer 2 and Layer 3 networks to ensure stability, performance, and high availability.
  • Liaise with customers, stakeholders, and suppliers to resolve escalated network faults.
  • Troubleshoot and resolve hardware and software faults through TAC engagement, lab replication, and detailed documentation.
  • Oversee lifecycle management, capacity planning, and optimisation across diverse network architectures.
  • Document and maintain low-level design documents (LLDs), high-level design documents (HLDs), concepts of operations (ConOps), and network diagrams.
  • Coordinate network commissions, migrations, and decommissions.
  • Conduct network risk assessments and maintain process and contingency documentation.
  • Enforce network security standards across all projects and tasks.
  • Stay current with industry trends and best practices.
  • Maintain strong internal relationships with the NOC, Provisioning, and Pre-Sales teams.
  • Ensure timely responses across all communication channels.
  • Adhere to all company and workplace health and safety guidelines.

Requirements

What you’ll need
  • Degree in Telecommunications, Data Networking, or a related discipline, or equivalent practical experience.
  • Minimum 3 years’ experience in a network engineering, design, or Level 2+ support role.
  • Strong understanding of IP networking fundamentals, including IPv4/IPv6, routing, and switching.
  • Working knowledge of IP/MPLS technologies (for example: IS-IS, BGP, LDP, RSVP-TE, L2VPN, and L3VPN).
  • Experience supporting and troubleshooting network services in a service provider or enterprise environment.
  • Ability to diagnose and resolve network faults using structured troubleshooting methodologies.
  • Experience working with network monitoring and operational tools.
  • Strong documentation skills, with the ability to produce clear and accurate technical designs and procedures.
  • Ability to follow change management processes and execute network changes safely.
  • Effective communication skills, with the ability to engage with both technical and non-technical stakeholders.
  • Desirable: Experience working in a service provider network environment.
  • Exposure to vendor platforms such as Cisco, Juniper, Arista, or Fortinet.
  • Understanding of EVPN, QoS, and subscriber management technologies.
  • Familiarity with BNG, DNS, and internet edge services (IP Transit, IX, CDN).
  • Experience with network automation tools such as Python or Ansible.
  • Industry certifications (for example: CCNA, CCNP, or equivalent).

Benefits

Comp & perks
  • Free Home Broadband
  • Free Mobile SIM plan
  • Flexibility – 3 days/week in the office
  • Lunch on Wednesdays, snacks, donuts and more!
  • Diverse and inclusive culture
  • Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
network infrastructure designnetwork performance optimizationIP networking fundamentalsroutingswitchingIP/MPLS technologiesnetwork troubleshootingnetwork automation (Python, Ansible)network security standardscapacity planning
Soft Skills
communication skillsdocumentation skillstroubleshooting methodologiesstakeholder engagementrelationship managementchange managementproblem-solvingteam collaborationcustomer liaisonprocess adherence
Certifications
CCNACCNP