Superloop

Infrastructure Engineer

• Ensure high availability and performance of core platforms, including hypervisors, identity services, AWS, and global infrastructure environments, with clear ownership of uptime and SLA adherence, and a strong focus on Linux
• Design, implement, and support secure infrastructure by embedding security controls across servers, endpoints, identity, and cloud platforms in alignment with organisational standards
• Modernise and standardise infrastructure, reducing technical debt and driving consistency across cloud, endpoint, and identity platforms
• Automate operational processes, including provisioning, patching, monitoring, and compliance enforcement, to reduce manual effort and improve reliability
• Maintain complete and up-to-date documentation, including architecture diagrams, runbooks, and disaster recovery procedures, to reduce key-person risk and support audit readiness
• Own complex incidents end-to-end, including troubleshooting, root cause analysis, and implementation of permanent fixes
• Deliver infrastructure components for key projects, ensuring solutions are scalable, supportable, and aligned with business and security requirements
• Manage and optimise cloud and on-premises platforms, including capacity planning, performance tuning, and cost control
• Collaborate across infrastructure, security, network, and development teams, acting as a senior technical authority and contributing to cross-domain initiatives
• Drive continuous improvement across infrastructure operations, increasing efficiency, resilience, and service quality
• Proactively identify and remediate single points of failure, strengthening overall environmental resilience
• Deploy and manage infrastructure across public and private cloud platforms (including hyper-converged infrastructure), various Linux distributions, Entra ID, corporate datacentre compute and storage, and AWS cloud services
• Work with the DevOps team on Infrastructure as Code (IaC) initiatives
• Administer and harden Active Directory, Entra ID, and authentication systems
• Maintain accurate and comprehensive technical documentation, including infrastructure diagrams, system configurations, and procedures
• Ensure infrastructure is audit-ready through version-controlled documentation and adherence to change management practices
• Drive automation, efficiency, and system hardening initiatives to improve service delivery and reduce operational risk
• Research and implement emerging technologies aligned with business growth and security strategies
• Act as 2IC for Infrastructure, stepping in when the Infrastructure Lead is unavailable
• Lead and participate in day-to-day operational management, including monitoring, incident response, and service restoration
• Participate in the after-hours on-call rotation

Senior Infrastructure Engineer – Linux