Marketing Operations

• Lead AI-powered marketing orchestration, ICP modeling, and personalized journeys
• Drive operational efficiency, accelerate delivery speed, and identify high-impact AI use cases
• Collaborate with the Head of Marketing Operations and wider growth leadership
• Develop intelligent decision trees and AI-driven orchestration systems for marketing

AI Marketing Operations Manager

• Serve as primary HubSpot administrator: manage the portal, build and maintain workflows, automations, lead scoring, and campaign assets (landing pages, forms, emails, lists)
• Build and launch marketing campaigns end-to-end — from workflow logic to asset creation to post-launch reporting
• Own marketing analytics and reporting: campaign performance, engagement scoring, pipeline attribution, and ad hoc reporting for leadership
• Maintain data hygiene and process alignment between HubSpot and Salesforce, working closely with sales operations to ensure clean handoffs and accurate attribution
• Manage website updates and content publishing in WordPress , coordinating with marketing on landing pages, campaign microsites, and ongoing site maintenance
• Edit and produce video content (webinar clips, analyst commentary, promotional content) for use across web, email, and social channels
• Upload, format, and manage video content on YouTube, including titles, descriptions, thumbnails, and playlist organization
• Troubleshoot and optimize marketing tech stack performance, flagging and resolving integration or data issues

Marketing Operations Manager

• Support the delivery of in-store POS and communications across regular trading, event creative and store-specific activity.
• Work with stores, Retail, Marketing and supplier partners to make sure plans are accurate, clear and delivered right first time.
• Manage changing priorities with pace and agility, keeping activity moving and supporting clear communication to stores.
• Bring creative direction and a continuous improvement attitude to help improve processes and the customer experience.
• Support budget awareness, renewals and project activity that enhances the in-store experience throughout the year.

Assistant Marketing Manager – Store Operations

• Guide Marketing through quarterly and annual planning, ensuring clear objectives, priorities, and alignment
• Alongside functional leads, translate strategy into structured, executable, feasible plans with clear ownership, sequencing, and decision points
• Establish and evolve effective ways of working and operating rhythms across our geographically dispersed (London & NY) marketing functions
• Continuously improve the operating model to increase focus, speed, and predictability
• Introduce lightweight planning structures that support experimentation (e.g. test-and-learn cycles, campaign iteration loops)
• Ensure marketing plans are grounded in clear performance frameworks (e.g. campaign goals, success metrics, attribution approach)
• Act as the “glue” across marketing channels and teams
• Ensure execution is supported by clear, scalable workflows internally and with our parent company
• Drive alignment and ensure clear prioritisation and trade-offs are made to create more significant impact
• Streamline or automate repeatable operational tasks to improve speed and efficiency
• Lead XFN programmes on behalf of Marketing
• Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives
• Identify and iteratively improve our lean operational processes, tools and guardrails
• Partner with Insights to ensure performance data, dashboards, and measurement frameworks are accessible and actionable
• Identify, implement and optimise scalable opportunities
• Embed AI and automation into marketing operations workflows
• Coach and support teams to adopt better operational practices and continuously improve execution and contribute to the Internal Ops Community of Practice

Marketing Operations Lead

• Manage the daily "upkeep" of the Sales Enablement Hub, ensuring all links, folders, and assets are functioning and correctly categorized.
• Conduct regular audits of the hub to identify outdated materials; coordinate with content owners to ensure assets are refreshed or archived.
• Assist in the uploading and tagging of new marketing collateral (whitepapers, case studies, one-pagers) to ensure high searchability for the sales team.
• Perform "light" edits to pitch decks, including data updates, localized text swaps, and branding touch-ups to support immediate sales needs.
• Provide operational assistance to the External Events Lead for major industry conferences (e.g., managing rooming lists, delegate registration, and pass allocations).
• Assist the Internal Brand Lead with logistics for partner events, ensuring attendee data is accurate and communication flows are maintained.
• Act as the administrative point of contact for event agencies, ensuring all necessary documentation and briefs are shared on time.
• Facilitate the vendor setup process by managing invitations and registrations within our procurement platform.
• Verify vendor status against historical budgets to ensure accurate financial reporting and prevent processing delays.
• Maintain our Global Events calendar and tasks, ensuring real-time accuracy of budget approvals, payment statuses, and project timelines.

B2B Marketing Operations Coordinator

• Act as the day-to-day owner of the firm’s pitch and RFP automation technology, ensuring it is stable, well configured and fit for purpose
• Translate user needs and business priorities into practical system enhancements and configuration changes
• Monitor usage, adoption and performance metrics to ensure the technology delivers measurable value across the organisation
• Optimise and embed AI capabilities within the pitching and RFP processes to improve efficiency, quality and consistency of outputs
• Own the Ogier-wide approach to capturing, structuring and maintaining credentials, experience and other core pitch and RFP data
• Define and implement data standards, governance and quality controls to ensure information is accurate, current and suitable for client-facing use
• Work with Business Development and Marketing, Knowledge and service line teams to identify priority datasets, content gaps and data improvement opportunities
• Tracking and reporting on win/loss rates, trends and ROI
• Design, embed and maintain end-to-end pitch and RFP processes that minimise manual effort and maximise consistency and quality
• Use analytics, usage data, feedback and trends to identify opportunities to refine templates, automation logic and data capture processes
• Continuously improve pitching and RFP processes, with a focus on scalability, efficiency and quality
• Act as a subject matter expert for pitch and RFP technology and data across the business
• Produce guidance, playbooks and training materials to support effective and consistent use of tools and processes
• Promote best practice while accommodating the differing needs of the business
• Ensure that pitch and RFP technology, templates and data comply with brand, regulatory, information security and data protection requirements
• Manage change control and approvals for material updates to platforms, templates and data structures
• Work closely with Risk, Compliance and IT teams to ensure appropriate controls are embedded and maintained
• Act as the primary relationship owner for pitch and RFP technology vendors, managing day‑to‑day engagement including support, incident resolution, enhancements and release management
• Coordinate testing and deployment of upgrades or new functionality
• Work with internal stakeholders (BD, Marketing, IT, Procurement and Finance) to support renewals, licensing changes and future investment decisions

Marketing Operations jobs in United Kingdom

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