Manager

• Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world;
• Formation of a commercial offer to the client;
• Searching and booking of accommodation options, additional services, according to the request;
• Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers;
• Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.)

Reservation Manager

• Design and execute integrated Professional Education programs aligned with overall marketing and business strategy
• Lead annual planning, segmentation, and prioritization for key specialties
• Translate market needs and marketing strategy into impactful education initiatives that support product adoption
• Act as a strategic partner to marketing and business teams
• Manage end-to-end execution of events and programs
• Partner with KOLs and internal teams to ensure high-quality, compliant, and relevant content
• Build and maintain strong relationships with healthcare institutions, associations, and key stakeholders
• Drive effective communication and engagement with Sales teams and key customers
• Monitor market trends, competitors, and customer insights to identify opportunities
• Ensure full compliance with HCC, legal, and internal policies across all activities

ProfEd and CommEd Manager

• Manage and conduct study start-up activities in compliance with client procedures, ICH-GCP guidelines, and local regulations
• Prepare, review, track, and manage site regulatory documentation at country and site levels
• Ensure timely collection and uploading of essential documents into the eTMF (electronic Trial Master File) in accordance with ICH-GCP standards
• Coordinate with regulatory authorities and IEC/IRB for submission of applications and required documentation during the start-up period
• Maintain, review, and report on site performance metrics and study progress
• Update CTMS (Clinical Trial Management System) and other systems with data from study sites according to required timelines
• Follow up on outstanding actions with study sites to ensure timely resolution
• Collaborate closely with CRAs and Local Study Teams to ensure regulatory and documentation compliance
• Support quality control checks to verify that all essential documents are collected and verified prior to site activation
• Contribute to clinical and operational feasibility assessments of potential studies
• Participate actively in Local Study Team meetings and provide regular updates to line management
• Support study selection processes by identifying and assessing potential sites and investigators (as needed)
• Take ownership of country-level start-up activities after feasibility completion through site activation
• Lead and manage initial clinical trial submissions, ensuring timely preparation, coordination, and follow-up with regulatory authorities and ethics committees
• Oversee start-up related budgets and support budget tracking during the start-up phase
• Manage and track Import License submissions and ensure timely approvals where applicable
• Monitor and coordinate Investigational Product (IMP) and study equipment delivery to ensure site readiness
• Drive site activation readiness by ensuring all regulatory, contractual, and logistical requirements are completed
• Proactively identify and mitigate risks or delays impacting study start-up timelines.

Study Start-Up Manager

• Check and respond to direct messages and comments on FB and IG promptly
• Engage with subscribers, answer their queries, and provide information about the product
• Maintain a polite and professional tone in all interactions
• Actively engage with potential customers and offer them a trial lesson
• Send follow-up messages to interested leads who haven't yet committed to a paid lesson
• Follow the sales script and funnel to convert leads into paying customers
• Address objections and provide additional information as needed
• Manage social media contests on FB and IG (respond to participant queries, and select winners based on predetermined criteria)
• Address negative comments or complaints professionally and empathetically
• Attend team meetings and training sessions to enhance skills and knowledge
• Follow company guidelines and policies regarding communication, sales, and customer interactions

SMM Support Manager

• Providing real-time support to clients on active trips via WhatsApp, phone, and email during your shift.
• Proactively reaching out to clients multiple times during their trip.
• Liaising with DMCs and ground operators to resolve issues quickly on behalf of clients.
• Logging all client contacts and issues in our CRM, categorizing and escalating as appropriate.
• Monitoring active bookings for potential issues (delayed flights, weather, local disruptions).

Ground Experience Manager – Europe

• Establish and implement the Hub Product Line specific quality strategy
• Ensure availability of QA and QC resources and confirm that staff are adequately trained
• Analyze customer feedback and conduct assessments to identify opportunities for enhancement in product and process quality
• Drive resolution of quality issues through thorough root cause analysis
• Promote compliance awareness and support factories in adhering to quality standards
• Monitor, report, and communicate quality performance by analyzing KPIs
• Manage, mentor, and develop Quality Managers and staff

Manager jobs in Turkey

See all jobs on JobTailor

Reservation Manager

ProfEd and CommEd Manager

Study Start-Up Manager

SMM Support Manager

Ground Experience Manager – Europe

Product Line Quality Manager