Manager

• スパ、サロン、ホテルスパにおける新規取引先の開拓
• 既存パートナーとの関係強化および売上拡大
• 新規契約に向けた商談、交渉、導入サポート
• 社内関係部署と連携した、質の高いブランド体験の提供
• 市場のニーズを踏まえた営業戦略の実行

Wholesale Manager

• Oversee daily café operations
• Ensure food safety, hygiene, and compliance with Japanese regulations
• Manage opening and closing procedures
• Develop and maintain cafe SOPs for all key processes
• Maintain quality and consistency of signature items
• Lead a team of full-time and part-time staff
• Foster a positive and brand-aligned team culture
• Handle customer feedback and resolve issues
• Plan and execute community activations and events

Cafe Manager

• Provide scientific guidance on the application and adoption of USP–NF monographs, general chapters, and compendial analytical methods, including validation, verification, and system suitability
• Advice on the selection, qualification, and lifecycle management of USP Reference Standards in accordance with compendial expectations
• Provide support and technical input to stakeholders on impurity profiling, control strategies, analytical method development, transfer, troubleshooting, and compendial compliance in alignment with USP standards and ICH guidelines
• Build and sustain collaborative relationships with industry, regulators, academia, and scientific associations
• Deliver scientific presentations, workshops, and customer & regulatory engagements to support awareness and adoption of USP standards
• Monitor evolving scientific and regulatory trends across pharmaceutical R&D, quality control, and manufacturing
• Gather and communicate regional scientific and regulatory feedback to internal USP scientific and cross-functional teams
• Collaborate cross functionally with science, marketing, regulatory, and strategic customer development (SCD) teams to provide scientific input

Scientific Affairs Manager

• Lead high-priority projects in the APAC region from start to finish.
• Assist the CEO & country managers in identifying and pursuing new business opportunities.
• Engage with all aspects of the company for a comprehensive view.
• Ensure smooth communication and alignment between internal teams.
• Identify and implement strategies to enhance operational efficiency.

Venture Manager

• 顧客訪問、ウェブ会議、課題のヒアリング（ノルマなし）
• チーム編成
• 提案書の作成（日本語・英語）
• 社内システムを使用した案件管理
• 契約締結までの業務

Senior Manager, Solutions Development

• Lead the strategic alignment between Celestica's business units in Japan and global IT capabilities.
• Act as a liaison between Celestica’s functional areas and the technology team throughout multiple project lifecycles.
• Prepare and update business processes to improve efficiencies within the Company.
• Review internal processes, technical specifications, projected costs and proposals, and provide advice on proposed process improvement projects.
• Work with vendors to prepare detailed Statement of Works for projects and manage such projects through the project lifecycle.

Manager, IT Business Partner

• Create and implement account plans to ensure that short and long-term revenue goals are met.
• Lead the extended account team (including technical and services functions) to develop a unified strategy for achieving large-scale business objectives.
• Develop the relationship with C-level executives.
• Develop and close sustainable booking across technologies.
• Accurately forecast and close sales in accordance with company goals.
• Understand customer business challenges and demonstrate how to address them using Red Hat's solutions and services.
• Find new opportunities within your assigned clients.

Strategic Accounts Manager – Telco

• 技術プラクティスの定義とエンジニアリング標準化
• パートナーへの技術イネーブルメントと実践的指導
• 技術ガバナンスとクオリティ・アシュアランス

Modernization Practice Technical Manager

• Develop and own the end-to-end user acquisition strategy for Japan.
• Plan, execute, and analyze large-scale UA campaigns.
• Lead in-depth data analysis to optimize campaigns.
• Drive continuous A/B testing and optimization of creatives.
• Partner closely with Creative, Product, Localization, Sales, and Data teams.
• Manage existing ad partner and agency relationships.
• Stay updated on the latest UA trends and mobile advertising technologies.

UA Manager – Japan

• 顧客満足度を最大化するためのアフターサービス活動の管理
• 修理トレーニングプランの企画・実行・評価
• 新たなサービスモデルの展開

Technical Service Manager – Aftermarket Manager

• Own Fasset’s P&L, growth targets, and market strategy for Japan.
• Build and manage relationships with local partners, merchants, and financial institutions.
• Lead in-market user acquisition, activation, and retention initiatives.
• Represent Fasset with regulators, government bodies, and industry associations in Japan.
• Recruit, manage, and develop a local team, including community ambassadors and business development staff.
• Provide market intelligence, competitive analysis, and localisation recommendations to HQ.

Country Manager

• Lead and manage day-to-day activities of regional technical staff, consultants, and distributor field technicians across Singapore, Japan, South Korea, Malaysia, and emerging markets.
• Provide hands-on leadership through coaching, site visits, and performance feedback to ensure consistent quality and adherence to CarbonCure standards.
• Develop and maintain a comprehensive technical competency program, including onboarding and training for employees, distributors, and third-party partners.
• Establish and reinforce best practices for safety, installation, troubleshooting, concrete testing, and customer communication.
• Own and execute on the regional technical strategy in alignment with APAC roadmaps for Japan, Singapore, South Korea, and additional developing markets.
• Manage relationships and workflows with third-party labs to support testing requirements for cement validation.
• Oversee limited-resource service models in smaller markets such as Taiwan, Thailand, Vietnam, and Hong Kong, ensuring reliable customer support and escalation paths.
• Identify and drive continuous improvement initiatives to elevate service levels, reduce downtime, and standardize processes across the region.
• Establish and refine regional equipment assembly, refurbishment, and maintenance capabilities to reduce lead times and enhance reliability.
• Collaborate with R&D and Engineering teams to provide field insights that influence product design, quality improvements, and operational improvements.
• Lead APAC regulatory strategies, including obtaining and maintaining certifications such as JIS (Japan), KS (Korea), and other standards required for new and existing market entry.
• Represent CarbonCure at technical symposiums, regulatory meetings, and partner discussions as a regional subject-matter expert.

Technical Manager, APAC Region

• 複雑で重大な顧客課題や大規模障害、顧客に影響するインシデントについて、主体的に調整・対応し、解決へ導く。
• 状況に応じてエスカレーション関連のタスクに優先順位をつけ、主体的に遂行する。
• Snowflake のオンコールエンジニアと連携し、複数の Snowflake サービスのオンラインデータを監視してサービス障害を特定する。
• Sales、Professional Services、Support、Engineering などのチームと協力し、エスカレーション案件の効果的な解決を図る。
• 社内の Sales、Services、Support、Engineering との強固なパートナーシップを構築する。
• グローバルに活動する Escalation Manager チームの一員として、グローバル視点で業務を推進する。
• ジュニアメンバーのメンターとして、エスカレーション対応の知見を共有する。
• 顧客の進捗を阻害する技術的問題の解決に向けて、Engineering と Product Management と連携する。
• エスカレーション管理および問題緩和に関する的確な判断を行い、ビジネス・技術両面から迅速に意思決定する。
• 最適な顧客体験を実現するために、必要な解決策を積極的に提案・推進する。
• プロアクティブ・リアクティブ両面のデータポイントを踏まえ、顧客に最適なアクションプランを策定する。
• 顧客向けアクションプラン（Plan of Action）を、各種データポイントを活用して策定する。
• エスカレーション時の対外コミュニケーション管理や「Get Well Plan（改善計画）」の策定・実行を行い、状況全体を適切に把握した上で明確な対応方針を示す。
• アカウントエスカレーション中、規律ある定期的なコミュニケーションを維持し、迅速な対応で信頼関係を構築する。
• 重要案件のステータスを、経営層、営業チーム、その他関係者へ口頭・文書で明瞭に報告する。
• 大量の情報を文脈理解と文章力を活かし、簡潔で読みやすい文にまとめる。
• 複雑な技術情報を、顧客が理解しやすいビジネスインパクトやリスクに翻訳し伝える。
• 文書・スプレッドシート・プレゼンテーションを含むオフィスツール（Gsuite であれば尚可）を高いレベルで使いこなせること。
• 顧客・チーム・経営層向けアップデートなどの事前に計画されたスケジュールに合わせて成果物を納品する。
• ビジネスおよび技術的知識を活かし、エスカレーション管理、会議・コールの調整、成果物管理、トレンド分析などを実施する。
• 週末オンコールのローテーションに参加する。
• 顧客の利用状況（Customer Health）トレンドを分析し、潜在的な問題を早期に発見・解決してエスカレーションを未然に防ぐ。
• すべての社内 SME やステークホルダーと連携し、アカウントエスカレーションに関する活動の主要な意思決定者として対応する。
• 顧客の代弁者として、環境を安定化させ満足度を高め、アカウントの継続的な成長を支える。
• Business Level English speaking, reading, and writing.

Staff Escalation Manager

• Actively engage in detailed product presentations and live demonstrations, representing the full Hach portfolio to customers
• Work closely with Hach Japan sales teams to develop integrated solutions tailored to customer needs
• Support product selection and solution design to ensure optimal application fit across the full portfolio
• Manage project documentation and support commercial negotiations in coordination with Hach Japan
• Develop and execute market development strategies for municipal (water supply & wastewater) and industrial segments
• Build strong networks with EPCs, system integrators, and plant manufacturers to expand market access
• Identify new application opportunities and drive adoption of advanced technologies
• Strengthen Hach’s presence in Japan by promoting a unified “One Hach” value proposition
• Ensure alignment in customer engagement and sales execution
• Coordinate sales transactions and opportunity ownership across both organizations
• Capture customer feedback and market insights to identify unmet needs and emerging trends
• Collaborate with Product Management and global teams to support product development aligned with Japan market requirements
• Provide competitive insights, including knowledge of local competitors
• Deliver technical training, seminars, and workshops to customers, channel partners, and internal teams
• Promote early adoption of new technologies through education and engagement

Application Development Manager

• Lead the strategic planning, delivery, and continuous evolution of scientific publications and presentations for AstraZeneca-sponsored regulatory clinical studies and post-marketing surveillances in Japan.
• Drive strategies and guiding principles to maximize the value of publications originating from R&D activities to enhance scientific impact, external reputation, and clinical decision-making in Japan.
• Act as a key scientific partner to R&D by leading scientific discussions beyond publication execution, ensuring publications are positioned as strategic scientific assets.
• Drive alignment and execution of Japan publication strategies across therapeutic areas, in close collaboration with TA teams, R&D, and global stakeholders, ensuring consistency with TA-level, global, and R&D objectives.
• Maximize the scientific and clinical value of R&D-generated data through optimized publication planning, sequencing, and scientific positioning for Japanese healthcare professionals and patients.
• Lead the simplification, standardization, and optimization of publication-related processes, including the identification and implementation of AI and automation solutions, to enhance efficiency, quality, and new ways of working.
• Lead and actively contribute to scientific discussions on data interpretation, publication scope, and scientific messaging, serving as a scientific discussion leader within cross-functional teams, particularly with R&D and clinical experts.
• Lead and coordinate cross-functional publication activities, ensuring timely delivery of high-quality publications through effective collaboration with investigators, and global publication leads.
• Ensure compliance with international publication guidelines (e.g., ISMPP, GPP) and AstraZeneca Publications Policy, promoting ethical, transparent, and responsible publication practices.
• Oversee publication activities across multiple projects, including strategic planning, quality governance, and complex issue resolution.
• Provide coaching, mentoring, and quality review for junior and band D staff.

Publication Manager

• Lead and mentor a team of consultants within the commercial consulting practice, focusing on their professional development and enhancing their skills to meet customer needs.
• Manage project timelines, budgets, and resource allocation to ensure that customer objectives are met efficiently and effectively.
• Provide leadership and guidance to the consulting team, promoting their growth and professional advancement while maintaining high standards of project execution.
• Serve as the primary point of contact for customers, addressing their concerns, managing expectations, and ensuring high levels of customer satisfaction.
• Contribute to business development efforts by supporting proposal writing, preparing customer presentations, and identifying new opportunities for growth.
• Collaborate with senior leadership on strategic planning and operational decision-making to align team efforts with broader business objectives.
• Oversee project budgets, timelines, and resource management, ensuring projects are delivered on time and within budget.
• Represent the consulting team’s interests in customer discussions and organization-wide decision-making, advocating for team needs and project priorities.
• Drive team performance and contribute to achieving departmental goals by setting clear objectives, providing feedback, and ensuring alignment with practice targets.
• Recruit, train and supervise a team of consultants, providing them with feedback, coaching and career development opportunities.
• Lead, direct and review the team’s work to achieve operational or functional targets or objectives with measurable contribution towards the achievement of immediate and short-term results for the team and department.
• Establish and communicate team goals that support and advance team and department objectives; establish metrics or other performance measures to track progress.
• Understand and explain policies, practices and procedures within immediate area of responsibility to stakeholders within and outside of the team.
• Deliver consistent and timely training, guidance and feedback to encourage and promote colleague success and growth through regular developmental conversations and identification of developmental opportunities.
• Provide primary input and recommendations on staffing decisions for the team.

See all jobs on JobTailor