Cafe Manager

Koala®

Cafe Manager overseeing daily operations at Koala Cafe, ensuring quality and brand experience. Leading a team and managing food operations in Tokyo's Aoyama district.

Posted 6/3/2026full-timeTokyo • 🇯🇵 JapanMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee daily café operations
Ensure food safety, hygiene, and compliance with Japanese regulations
Manage opening and closing procedures
Develop and maintain cafe SOPs for all key processes
Maintain quality and consistency of signature items
Lead a team of full-time and part-time staff
Foster a positive and brand-aligned team culture
Handle customer feedback and resolve issues
Plan and execute community activations and events

Requirements

What you’ll need

3+ years experience in café or small restaurant management
Strong understanding of food operations and hygiene especially within a Japanese F&B environment
Experience managing small teams
Japanese fluency required
English is a plus
食品衛生責任者 (food sanitation supervisor)

Benefits

Comp & perks

20+ days annual leave (+ generous time off for volunteer, parental, Koala life leave and more)
Hybrid working options and the freedom and autonomy to do their best work
Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

food safetyhygienecafé operationsSOP developmentteam managementcustomer feedback resolutionevent planningcommunity activations

Soft Skills

leadershipteam culture developmentcommunication

Certifications

食品衛生責任者