Manager, Lifecycle Time & Attendance – APAC

Remote

Manager of Lifecycle Time & Attendance at Remote solving global employment challenges in HR operations. Leading the T&A team to enhance compliance and customer experiences in APAC.

Posted 6/22/2026full-timeRemote • 🇯🇵 JapanMid-LevelSenior💰 $48,850 - $109,900 per yearWebsite

About the role

Key responsibilities & impact

own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team.
navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.
influence the ability to sustain and extend compliance coverage, continuously enhance customer journeys, and significantly increase operational capacity.
guide, coach, and develop direct reports to build a high-performing T&A team.
foster a positive team culture across international borders in a remote, asynchronous environment that encourages excellence and innovation.
lead performance management by overseeing bi-annual evaluations and aligning individual and team goals with business objectives.
drive recruitment, training, mentoring, and supervision of the regional team to support their professional growth.
serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics.
partner across domains—including Operations, Product, Engineering, Legal, and Employee Relations—to enhance T&A processes, workflows, and standard operating procedures (SOPs).
improve & optimize the Lifecycle T&A team's processes, existing workflows and tools, including identifying opportunities for automation.
ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs.
advise on best practices to handle sensitive T&A records and investigations with discretion.
resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies.
champion the responsible adoption of AI-assisted tools within the T&A team.

Requirements

What you’ll need

hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams.
proven track record of experience in HR Operations across multiple countries.
deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.
deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.
experience working in a fast-paced, international, scale-up environment.
comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.
experience working with a variety of digital tools, with an eye toward process optimization and automation.
write and speak fluent English.
can safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases.
Startup, remote working experience and other languages besides English are a plus.

Benefits

Comp & perks

work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Time & Attendance managementwage/hour compliancepolicy exception managementcase resolutiondata managementprocess optimizationautomationperformance managementcoachingHR Operations

Soft Skills

people managementcoaching mindsetteam culture developmentcommunicationleadershipproblem-solvingdiscretioncustomer satisfactionadaptabilitycollaboration