Manager

• Build and own the RCM reporting infrastructure
• Ensure accuracy and timely delivery of monthly client invoicing
• Develop and maintain the KPI dashboard
• Produce reporting for leadership and manage data extraction protocols
• Lead high-priority RCM initiatives and coordinate with cross-functional teams
• Own issues log and drive process improvement initiatives

Senior Manager, Revenue Cycle – Operational Effectiveness

• Own, maintain, and continuously improve existing capacity models — including logic updates, data refreshes, assumption validation, and scenario planning
• Integrate capacity model outputs into analytical dashboards and operational reporting, ensuring stakeholders have timely, accurate, and actionable visibility
• Embed capacity insights into recurring business cadences (planning cycles, leadership reviews) by participating in and preparing materials for existing meetings
• Lead ad-hoc analytical workstreams that inform capital allocation decisions — from framing the problem and structuring the analysis to communicating findings and recommendations
• Partner cross-functionally with Finance, Operations, Supply Chain, Engineering, and Commercial teams to identify capacity constraints, bottlenecks, and opportunities for efficiency or expansion
• Develop clear, concise communication of complex quantitative analysis for both technical and non-technical audiences
• Identify opportunities to improve modeling methodology, tooling, and analytical processes over time
• Support and lead additional business transformation projects as opportunities arise, bringing structure, analytical rigor, and cross-functional coordination to initiatives that drive operational and strategic improvement

Manager, Business Transformation

• Assessing, planning, coordinating, and following up on care for patients and their families
• Enhance the patient experience by ensuring continuity of care
• Support positive outcomes within a family-centered environment
• Strong assessment skills to identify social and medical inequities
• Proactive critical thinking to anticipate needs
• Ensure compliance with regulations and transitional care

RN Care Manager

• Build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products
• Analyze data to identify business growth opportunities across assigned portfolio
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach
• Prioritize, plan and implement effectively to meet/exceed defined targets and goals
• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting
• Collaborate with internal partners to execute business initiatives and drive market strategy
• Prepare presentations and materials to present at both external and internal meetings
• Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers

Market Manager

• Under direction of Senior Management, the Claim Manager is primary responsible for directing and overseeing claim supervisors
• Grants authority for settlement and coverage decisions
• Development and management of claim supervisors, including mentoring, coaching and training as needed
• Assist in the operations of the claims department, including making recommendations and implementing organizational structure adequate for achieving the department's goals and objectives
• Pro-actively monitoring, analyzing, and making recommendations for improvement of claims performance in all areas

Claims Manager

• Lead and coach a high-performing team that delivers excellence in every client interaction
• Create an inclusive, motivating, and growth-oriented work environment
• Oversee daily operations and business development activities
• Lead sales, marketing, and client engagement strategies
• Achieve profitability and growth goals outlined in quarterly business plans
• Manage scheduling, payroll, and logistics for smooth day-to-day operations
• Ensure all sessions, vehicles, and equipment meet GYMGUYZ standards for quality and safety
• Resolve client concerns with empathy and efficiency
• Maintain accurate reporting and budgeting in alignment with company goals
• Represent GYMGUYZ’s core principles — Determination, Respect, Integrity, Versatility, and Excellence (DRIVE) — in every decision and interaction

General Fitness Manager

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Nurse Care Manager

• Provide direct clinical supervision, performance evaluations and disciplinary action of all assigned staff.
• Evaluate and ensure that competency requirements are met for all the staff.
• Ensure and perform in-home supervisory visits with assigned team members.
• Monitor staff assignments, caseloads, and team productivity.
• Promote efficient utilization of resources to achieve desired clinical outcomes and within episode reimbursement.
• Support the coordination of interdisciplinary care.
• Develop and maintain a system of patient tracking and financial forecasting.
• Provide the Administrator with census, staffing, team productivity and other reports as requested.
• Identify staffing patterns and needs of the assigned team.

RN Clinical Manager

• Assess and tailor support based on individual patient needs, including disease state, demographics, and treatment stage
• Communicate effectively with patients and care partners, meeting them where they are in their treatment journey
• Coordinate across multiple stakeholders, including: Care partners and clinical practice staff
• Internal teams such as Patient Access Specialists and Field Reimbursement Managers
• Track and document patient journeys in CRM systems, including needs, sites of care, and dosing schedules
• Conduct timely follow-ups with patients and care partners
• Develop and maintain deep knowledge of Genmab products and associated disease states
• Educate patients and care partners with accurate, up-to-date clinical information
• Complete and maintain required Adverse Event and Pharmacovigilance training

Senior Manager, Patient Engagement Liaison

• Build relationships and develop plans to increase sales and profitability for targeted national accounts and make purchasing decisions.
• Drive sales by creating, executing and communicating business plans to grow sales for the organization.
• Develops and maintains business relationships.
• Strategically plans customer visits to cultivate relationships, perform presentations, offer innovative programs and communicate plans.
• Researches, develops and acquires account opportunities.
• Effectively communicates competitive strengths and develops strategy to acquire competitive business.
• Develops and executes profitable business plans for managing existing and newly acquired accounts and implements those plans effectively.
• Negotiates national contracts and rebate programs consistent with industry management goals.
• Teams with individuals within sales, and other key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
• Participates in local and national trade associations and conferences.
• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations.
• Troubleshoots and resolves complex problems.
• Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results.
• Determines and develops an approach to solutions.

National Accounts Manager – Public Sector

• Partner with Sales and Business Development to support the Fulfillment Pro API pipeline across domestic and international markets
• Identify the product capabilities required to win priority deals and partner with Product and Engineering to scope, prioritize, and sequence them on the roadmap
• Work with Legal and Finance to shape rate cards, commercial constructs, and contracting frameworks that scale to international markets and varied partner profiles
• Partner with the Partnerships team to evaluate, structure, and operationalize third-party integrations
• Serve as the senior strategy partner for the Fulfillment Pro API motion
• Build and operate the cross-functional cadences that keep Sales, Product, Legal, Finance, and Partnerships aligned
• Synthesize and frame data to drive decisions
• Represent Instacart externally when needed
• Lead complex, cross-functional initiatives end-to-end
• Exemplify cross-functional collaboration to problem solving
• Operate with ownership and objectivity in ambiguous, fast-moving situations

Senior Strategy & Planning Manager

• Owning the lifecycle of citizen automation and AI solutions
• Engaging with Business Partners and users to ascertain system requirements
• Leading a small, specialized enablement team alongside citizen developers
• Orchestrating the deployment of new technology updates and releases
• Recruiting and cultivating high-performance citizen developers
• Owning technical decisions related to the definition and sustainment of the citizen technology toolkit
• Setting clear expectations and accountability for the team
• Developing operational and financial objectives
• Handling web services, integration design and deploying relevant architecture

Senior Manager, Technology – Automation

• Define and execute the long-term roadmap for the Critical Response team, including tooling upgrades, program gap remediation and AI integrations.
• Lead continued development of current workflows and safety programs to improve case process accuracy and reduce operational redundancy.
• Partner with Customer Experience, Trust & Safety leadership, Legal and Product teams to build more effective escalation and safety frameworks for the company to reduce risks.
• Ensure institutional knowledge is documented and scalable across all workflows.
• Audit and streamline existing workflows to reduce administrative burden and expand capacity for strategic, proactive work.
• Implement a clear framework for team’s operation capacity while balancing reactive case-handling and dedicated project deliveries.
• Be able to use and interpret data to surface operational insights that drive process improvements and better safety outcomes.
• Mentoring the team. Build a high-trust, high-engagement team culture. Establish clear career paths and growth opportunities for all members in the team.
• Owns team performance across urgent and routine Salesforce cases and safety alert systems.
• Ensure operational coverage; proactively manage scheduling, escalations, and coverage gaps.
• Serves as one of the primary escalation points for critical incidents.

Trust & Safety Manager – Critical Response

• Own local media strategy across channels, primarily paid social and paid search
• Define clear guardrails for budget allocation, channel usage, and expected performance outcomes across markets
• Ensure local media efforts complement brand media and contribute to overall system performance
• Serve as the primary internal lead for preferred local agencies, setting expectations for optimization, execution, and reporting quality
• Conduct regular audits of account structure, creative usage, and performance to ensure consistency and adherence to standards
• Address performance gaps and drive corrective action in partnership with agency teams
• Build strong relationships with franchise owners, developing a clear understanding of local performance challenges and opportunities
• Participate in performance discussions, escalations, and ownership group calls as needed
• Advocate for franchise owner needs in media decisions while maintaining alignment to performance strategy
• Develop and deliver clear, repeatable education materials that help franchise owners understand media investment, performance metrics, and expectations
• Partner closely with new franchise owners and field support teams to align media strategies with local market dynamics, business goals, and launch timelines
• Establish scalable playbooks and best practices for new school launches, incorporating learnings, test-and-learn insights, and proven tactics to improve performance over time
• Oversee seamless transition from launch campaigns into always-on local media programs, ensuring continuity, optimization, and sustained demand generation

Senior Manager, Local Media

• Provides engineering and technical leadership for the management of pole attachment and colocation assets
• Works closely with the Manager of Joint Use Infrastructure, PIE engineering admin, staff, and other divisions to ensure technically sound, compliant, and safe review and approval of attachment and colocation requests
• Coordinates engineering reviews and initiatives that support safe, reliable infrastructure utilization, including development of technical tools, standards, and processes
• Serves as the internal technical point of contact for attachment requests, provides engineering status updates and requirements to external 3rd‑Party utility infrastructure attachment customers
• Engages with 3rd Party Carriers on status updates and application progress
• Manages the data systems used for customer data, file transfers, electronic files, and work management
• Conducts technical research and analysis to improve engineering processes and review efficiency.

Joint Use Asset Manager

• Lead engagement with government entities in Alaska, California, Hawaii, Oregon, and Washington state
• Develop and execute a regional engagement strategy
• Build and maintain relationships with government leaders and influencers
• Collaborate with the executive team on government relations efforts
• Manage several high-stakes projects simultaneously

Manager, Government Relations – Western Region

• Provide leadership, training, supervision, and strategic direction to department Pharmacists and Product Managers.
• Assist with the fiscal management of the department, including forecasting, budget development, staffing, and trending of programs in support of Navitus’ strategic and business initiatives.
• Proactively anticipate and solve population health related issues.
• Lead the development of new clinical programs and manage the maintenance and continuous improvement of existing programs, to keep innovation and evidence-based programs a differentiator for Navitus.
• Serve as a key stakeholder and decision-maker on implementation of new clinical requirements.
• Have strong knowledge of current standards, regulations, and guidance including CMS, PQA, and HEDIS measures and have the ability to concisely communicate that information to stakeholders and clients.
• Assist RPD with the accredited PGY1 Managed Care Residency Program.
• Support URAC and NCQA clinical initiatives and projects as needed.

Senior Manager, Population Health

• responsible for the daily operations of Clinical Review Department in Healthcare Management
• collaborate with the Associate Director
• oversight and accountability for the assigned staff performing Utilization Management and Claims Medical Management functions
• support work for the Utilization Review Program
• conduct analysis of data as it relates to the Healthcare Management processes and outcomes
• determine trends, staffing needs and risks to improve the overall effectiveness and efficiency of the department.

Senior Manager, Clinical Review

• Oversee and direct construction projects from conception to completion
• Lead construction team and perform supervisory responsibilities
• Put out fires. Customer dispute? Problem with the dumpster? Toilet broken? You'll step in and get done what needs to get done. You're the management team's right-hand person.
• Client and Superintendent Management
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite construction to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Develops and maintains project cost/change controls, and project budget and accounting records.
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Negotiate terms of agreements, draft contracts and obtain permits and licenses
• Analyze, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Fractional Construction Manager

• Conduct client assessments and develop care plans
• Update care plans based on client condition
• Communicate with clients and families
• Handle complaints and ensure satisfaction
• Train caregivers on care delivery and safety
• Supervise caregivers and evaluate performance
• Ensure compliance with care standards and regulations
• Maintain accurate client records and documentation
• Conduct home visits and reassessments
• Coordinate with external providers
• Provide ongoing caregiver training
• Support client education and quality of life
• Build strong relationships with prospective clients and families
• Explain care plans and service value clearly
• Support client decision-making process
• Collaborate with Administrator on client onboarding
• Identify opportunities to expand services

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