Commercial Aquatics Install & Repair Manager

VivoAquatics

Professional Services Manager responsible for managing field technicians and client relationships in aquatics. Overseeing service, repairs, and installations across Oahu, HI.

Posted 6/16/2026full-timeHonolulu • Hawaii • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

The main role of the Professional Services Manager is to ensure client expectations are being met by closely managing both field technicians and channel partners.
This role is responsible for performing service, repairs, and installations to fill any existing gaps in coverage.
Manage, maintain, and grow sales and client relationships in the territory, alongside the Regional Account Manager.
Perform onsite visits with existing clients regularly, supporting their needs.
Train clients, channel partners, etc. on chemical feed systems and VivoPoint software.
Provide technical support and perform installations, repairs, and maintenance as needed.
Complete onsite assessments and provide documentation as requested.
Ensure safety and PPE management compliance for technicians and onsite visits.
Responsible for overseeing budget and spending in territory.

Requirements

What you’ll need

2+ years of experience in the aquatics industry required
2+ years of technical work experience with commercial aquatics that includes experience with water chemistry and balancing, electrical and plumbing systems required
2+ years of technical work experience with installing, repairing, maintaining commercial circulation and filtration systems and chemical automation and chemical feed devices required
Currently or previously held CPO license preferred
Valid driver license that has been valid for at least the last 2 years
Must be over the age of 21
Ability to communicate effectively in English. Bilingual a plus!

Benefits

Comp & perks

Medical
Dental
Vision
Life
Short-term Disability
Long-term Disability
Pet Insurance
401k Plan
Paid Vacation
Paid Sick Time
Holiday Pay
Floating Holidays
Company Vehicle with fuel card
Employee Assistance Program (EAP)
Employee Referral Program
Employee Discount Program
Career Planning
Professional Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

water chemistrywater balancingelectrical systemsplumbing systemsinstallationrepairmaintenancechemical automationchemical feed devicescommercial circulation systems

Soft Skills

client relationship managementcommunicationtrainingtechnical supportbudget management

Certifications

CPO licensevalid driver license