Learning and Development

• Coordination and support of internal and external training providers
• Plan, schedule and book training courses with external training providers
• Efficiently use Learning Management System (WorkDay Learning Preferred) to create accounts, create training sessions, enrol students and generate reports etc.
• Assist in the resolution of training and assessment queries and issues raised by internal customers

Training Coordinator

• Own and deliver ILT sessions (onsite and virtual) across the full customer base
• Lead lab-based workshops using CloudShare or equivalent environments
• Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements
• Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops
• Collaborate to shape the training delivery model
• Build and maintain a library of advanced training content
• Develop learning paths and certification programs tailored to different user profiles
• Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points
• Bring senior-level perspective to content reviews
• Support and develop Content Managers and junior consultants

Senior Customer Training Consultant

• Join newly formed Learning Strategy & Innovation team
• Ensure Lifeblood's learning and development practices are effective, efficient and aligned with quality and regulatory requirements
• Establish practical frameworks, processes and controls that support compliance while maintaining a strong focus on learner experience, operational effectiveness and continuous improvement
• Use data, evidence and stakeholder feedback to assess learning quality and effectiveness
• Identify improvement opportunities and provide insights that guide decision-making
• Achieve regulatory and quality requirements through practical delivery realities
• Build trusted relationships and translate complex requirements into simple and usable approaches
• Ensure governance processes remain fit for purpose

Learning Governance and Evaluation Specialist

• Coordinating learning and development project plans, schedules, actions, risks, deliverables and reporting requirements across multiple workstreams
• Supporting scheduling, delivery readiness and coordination for workshops, webinars, training programs and other learning initiatives
• Coordinating internal inputs from Learning & Development, Research & Resources, Associates, facilitators and external contributors
• Supporting communication with clients, participants, facilitators and internal stakeholders in relation to learning activities and project delivery
• Providing facilitation support during workshops, webinars or consultations, including note-taking, breakout coordination and activity support
• Coordinating the collection of participant feedback, evaluation data and learning outcomes evidence, and preparing draft evaluation summaries
• Maintaining and improving learning project templates, delivery trackers, resource libraries and documentation processes
• Any additional tasks that align with your role and responsibilities as directed by the Head of Learning & Development

Project Specialist – Learning & Development

• Deliver engaging technical training (theory + practical) to dealer and customer teams
• Support installation, configuration, troubleshooting and maintenance of mining technology systems
• Work with stakeholders to identify training needs and recommend solutions
• Maintain and improve training materials to reflect current systems and best practices
• Provide on-site coaching and guidance to technicians in real-world environments
• Contribute to continuous improvement of training programs and service capability
• Build strong relationships with dealers and customers through clear communication and follow-through

Learning and Development jobs in Australia

See all jobs on JobTailor

Training Coordinator

Senior Customer Training Consultant

Learning Governance and Evaluation Specialist

Project Specialist – Learning & Development

Mining Technical Training Consultant