Insurance

• Conduct thorough reviews of title commitments, search packages, underlying legal documents, easements, encumbrances, and tax searches to identify and resolve title clearance matters
• Draft, review, and issue complex proforma title policies, required endorsements, and final commercial title policies (ALTA) in strict accordance with underwriting guidelines
• Calculate, issue, and manage title bills, title fees, endorsements, and recording charges for multi-state commercial transactions
• Manage multi-state commercial pipelines from order intake to post-closing, ensuring strict adherence to critical closing dates
• Review ALTA/NSPS surveys, entity authorization documents, municipal lien reports, and UCC searches, flagging potential issues for commercial underwriting counsel
• Work directly with sellers, buyers, lenders, and underwriters to obtain required mark-ups, affidavits, indemnities, and payoff statements to clear title exceptions
• Serve as the primary operational point of contact for attorneys, commercial brokers, lenders, and internal underwriting teams across multiple geographic regions

National Commercial Coordinator

• Serve as a primary point of contact for clients, managing inbound and outbound communications
• Efficiently resolve inquiries to ensure a seamless and positive customer experience
• Connect with customers via phone/email/chat/social media to address their questions and/or concerns
• Calmly attempt to resolve and de-escalate any issues
• Track all call related information for auditing and reporting purposes

Seasonal Licensed Insurance Representative

• Examine title orders within company guidelines to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mortgages, mechanics liens, tax liens, judgments, assessments, probates, and other matters of record
• Research respective title plant software, analyze & evaluate pertinent record documents for determination of ownership, legal description, & any conjunction to title
• Explain the chain of title, exceptions, and requirements to customers and managers
• Recognize title defects and formulate a curative solution
• Assess risks and liabilities that may jeopardize the company, and bring these matters to the attention of the local title manager, state title manager, or underwriter, as appropriate.
• Maintain proper production levels and delivery standards on a daily basis
• Work closely with the customer and management to meet time requirements for options, and assist with answering questions
• Prepare an accurate and comprehensive title commitment in accordance with company examining and policy procedures
• Perform other duties assigned by the manager
• Participates in special projects and miscellaneous duties as assigned by management

Title Examiner

• Meet with client members to assess their insurance needs and recommend appropriate coverage.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Build and maintain a network of client members through referrals, networking events, and community engagement.
• Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills.
• Meet or exceed business development goals.

Insurance Agent, Trained

• Guide clients through their coverage options and support them from enrollment through every stage of their health insurance journey
• Consult with individuals and families to assess their health coverage needs across ACA, Medicare, and Supplemental lines
• Enroll clients in the appropriate plans during AEP, OEP, SEP, and year-round enrollment periods
• Educate prospects on plan differences, costs, and coverage so they can make informed decisions
• Maintain and grow a client book through referrals, community outreach, and ongoing relationship management
• Provide year-round support for plan changes, billing questions, coverage reviews, and renewals
• Stay current on federal and state insurance regulations, carrier updates, and compliance requirements
• Maintain accurate, up-to-date client records in internal systems

Licensed Insurance Agent

• Assist account managers with servicing claims, billing inquiries, late payments, cancellations, non-renewals, refinancing, etc.
• Process requests for auto ID cards, evidence of insurance, certificates of liability, etc.
• Send updated auto ID cards to renewing clients.
• Process endorsements/change requests upon renewal and throughout policy year.
• Create applications/cancellation requests for new or existing policies.
• Assemble/mail renewal materials and policies to clients.
• Help develop and prepare marketing and renewal proposals for clients and prospects, including summaries of insurance.
• Assist account manager in renewal evaluations, including highlighting coverage and pricing differences year over year.
• Learn the quoting systems of the various insurance companies utilized to assist Account Managers in quoting, renewal assembly, billing, etc.
• Process incoming electronic mail/emails – attaching appurtenant information to client in EPIC.
• Promptly answer and return phone calls.
• Process “agency billed” items for clients.
• Seek ways to improve overall efficiencies and processes within the department.

Business Insurance Service Specialist

• Own and evolve Encova’s agency automation roadmap, aligning capabilities with distribution strategy, ease-of-doing-business expectations, and market competitiveness
• Translate industry trends (IVANS, AMS platforms, raters, connectivity models) and agency feedback into clear priorities and investment recommendations
• Serve as a subject matter expert on agency technology ecosystems; influence enterprise decisions related to automation capabilities, vendor partnerships, and integration priorities
• Lead end-to-end implementation and optimization of agency automation capabilities, partnering directly with agencies, AMS providers, and connectivity vendors
• Execute and oversee key capabilities, including: download setup, validation, and stabilization, comparative rater and bridging integrations, Agency management system connectivity
• Support book roll readiness, conversions, and expansion initiatives, ensuring automation capabilities and workflows enable scalable growth
• Design and continuously improve a scalable onboarding and enablement strategy that drives adoption of automation capabilities
• Develop and maintain high-impact agency-facing and internal resources (best practices, training, job aids, communication materials)
• Partner with agent-facing teams to embed automation into agency engagement and growth strategies
• Identify and reduce friction points across onboarding, integration, and ongoing agency workflows
• Establish and monitor automation KPIs and success metrics, linking adoption to business outcomes (submission flow, efficiency, agency engagement)
• Analyze automation utilization, agency performance, and workflow gaps to drive data-informed improvements and prioritization
• Conduct ongoing needs assessments to identify capability gaps, adoption barriers, and opportunities for optimization
• Build and manage relationships with key technology and connectivity partners, ensuring performance, accountability, and innovation
• Represent Encova in industry forums, user groups, and vendor engagements to stay ahead of trends and influence future capabilities
• Lead troubleshooting and root cause analysis for agency interface issues, ensuring timely resolution and long-term fixes
• Identify and prioritize enhancement opportunities that improve agency workflows and system performance

Agency Automation Specialist – P&C Insurance

• Transforming data into decision‑ready insights to drive business performance
• Performing complex analyses to inform data‑driven decisions
• Identifying trends, evaluating performance, and developing recommendations
• Collaborating with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology

Insurance jobs in Kentucky

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