Implementation Specialist

• Provide client-facing implementation consulting on cloud-based talent acquisition technology solutions.
• Follow delivery methodologies appropriate to the project and the consultant’s role, while promoting industry best practices.
• Deliver high quality execution, completion rates, and maintain high client satisfaction on all engagements.
• Deliver effective change management strategies, including communications, testing and training programs.
• Demonstrate the highest level of ethical behavior and personal integrity.
• Engage in positive and proactive communication with peers and colleagues, building effective relationships within and across the business.
• Apply talent acquisition strategies and concepts in organizations with diverse needs.
• Provide functional process and design support to understand the current and desired future state of people, processes, and technology across multiple technology platforms.
• Gather feedback to accurately assess the business requirements, pain points and gaps facilitating best practice recommendations and the optimal use of SmartRecruiters.
• Be versatile, effective, and continually deepen skill sets in recruitment practices and technology platforms.

Consultant, SmartRecruiters Implementation

• Lead Billing and Payments implementations end to end: gather customer requirements, advise on financial workflows, configure solutions, and serve as the financial operations subject matter expert through go-live, including journal entry configuration, reporting requirements, and reconciliation.
• Lead end-to-end accounting integrations with customers: define data flows, configuration requirements, and downstream financial reporting impacts.
• Proactively identify and resolve billing issues that could affect revenue accuracy, financial reporting, or customer trust. Escalate high-risk items with clear context, financial impact, and a recommended path forward.
• Drive adoption by making sure customers understand not just how to use Billing, but how it supports their financial and operational goals. Act as a trusted advisor to Finance, Accounting, and Operations stakeholders via Zoom, email, phone, and occasional on-site visits.
• Occasionally serve as Billing subject matter expert on sales demos, and support customer discovery before and after close to confirm fit and surface any gaps that need to be closed for a successful implementation.
• Partner with Product and Engineering to surface functionality gaps, edge cases, and scalability needs from real implementations, and propose solutions rather than just flagging problems.
• Analyze implementation outcomes to find patterns, improve repeatability, and refine best practices over time. Keep implementation documentation, customer records, and project status current in CRM and project management tools, to the point that another team member could follow your process without you in the room.

Billing & Payments Implementation Consultant

• Gather, analyze, and document business requirements for insurance product implementations, enhancements, and system changes.
• Partner with Product Managers, Actuaries, Compliance, and Engineering to translate product specifications, underwriting rules, and regulatory requirements into clear business and system requirements.
• Configure and support the implementation of insurance products, including coverages, rating structures, forms, and underwriting rules within internal systems.
• Review product configuration, rating algorithms, and rate tables to help ensure accuracy, completeness, and alignment with approved filings.
• Research and analyze policy forms, endorsements, and regulatory filings to support compliant product implementation.
• Develop, execute, and document test cases and test scenarios for system, integration, and user acceptance testing.
• Validate rating calculations, coverage rules, policy forms, and system functionality; identify defects, document findings, and partner with technical teams through resolution and retesting.
• Maintain accurate implementation documentation and support knowledge sharing for new product launches and system enhancements.
• Collaborate effectively with cross-functional partners to support timely and accurate delivery of product initiatives.
• Continuously build knowledge of Branch products, insurance concepts, system functionality, and regulatory requirements to increase individual effectiveness and contribution over time.

Senior Implementation Specialist

• Implement and deliver ALEX to customers
• Troubleshoot customer issues and resolve them delightfully
• Collaborate with internal teams to find helpful solutions
• Analyze customer benefit packages and customer-specific software builds to determine fit with Jellyvision’s proprietary software
• Document and communicate any customer-product fit issues you identify both internally and externally and propose ways to resolve them
• Build excellent rapport with customers
• Communicate project schedules and progress to customers so that they always know where we are in completing each release
• Think at least two steps ahead to try to make everyone’s lives smoother and happier
• Document process and product issues and ideas for improvement so that we are continually getting better at what we do and how we do it

Implementation Manager

• Leading customer onboarding and implementation projects by mapping technical integrations, defining milestones, coordinating stakeholders, training clinical teams, and configuring diagnostic workflows for successful go-live
• Managing multiple customer initiatives simultaneously, ensuring project timelines, technical dependencies, and communication plans stay on track
• Driving technical issue resolution from initial discovery through root-cause analysis, solution design, implementation, validation, and customer communication
• Partnering directly with sleep technologists, physicians, IT teams, and operational leaders to gather feedback, identify workflow improvement opportunities, and implement configuration enhancements
• Translating customer needs into actionable product feedback and improve the overall customer experience
• Developing scalable documentation, implementation playbooks, troubleshooting guides, and operational processes that improve consistency as EnsoData grows
• Advising customer teams on workflow optimization, adoption strategies, and best practices to maximize clinical efficiency, diagnostic accuracy, and long-term success with EnsoSleep

Implementation Specialist jobs in Wisconsin

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Consultant, SmartRecruiters Implementation

Billing & Payments Implementation Consultant

Senior Implementation Specialist

Implementation Manager

Implementation Engineer