Billing & Payments Implementation Consultant

ECP

Implementation Consultant at ECP leading end-to-end billing and payments solutions. Focus on customer needs, integration, and ensuring successful go-lives in the senior living technology sector.

Posted 7/23/2026full-timeRemote • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Billing and Payments implementations, financial operations, and accounting integrations, with a strong ability to analyze data, troubleshoot issues, and drive customer adoption of financial software solutions.

Highest-signal resume keywords

Billing And Payments ImplementationFinancial Operations ExpertiseProject Management SkillsAccounting Software ExperienceCustomer Success Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AccountingBillingPaymentsFinancial ReconciliationData AnalysisJournal Entry ConfigurationReporting RequirementsInvoicingAccounts ReceivableTroubleshooting

Soft Skills

Cross-Functional CollaborationCustomer AdvisoryProblem SolvingCommunicationAdaptability

Tools & Technologies

ERP SystemsQuickBooksSage IntacctNetSuiteCRM ToolsProject Management Tools

Industry Keywords

Senior LivingHealthcareFintechRevenue Cycle Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead Billing and Payments implementations end to end: gather customer requirements, advise on financial workflows, configure solutions, and serve as the financial operations subject matter expert through go-live, including journal entry configuration, reporting requirements, and reconciliation.
Lead end-to-end accounting integrations with customers: define data flows, configuration requirements, and downstream financial reporting impacts.
Proactively identify and resolve billing issues that could affect revenue accuracy, financial reporting, or customer trust. Escalate high-risk items with clear context, financial impact, and a recommended path forward.
Drive adoption by making sure customers understand not just how to use Billing, but how it supports their financial and operational goals. Act as a trusted advisor to Finance, Accounting, and Operations stakeholders via Zoom, email, phone, and occasional on-site visits.
Occasionally serve as Billing subject matter expert on sales demos, and support customer discovery before and after close to confirm fit and surface any gaps that need to be closed for a successful implementation.
Partner with Product and Engineering to surface functionality gaps, edge cases, and scalability needs from real implementations, and propose solutions rather than just flagging problems.
Analyze implementation outcomes to find patterns, improve repeatability, and refine best practices over time. Keep implementation documentation, customer records, and project status current in CRM and project management tools, to the point that another team member could follow your process without you in the room.

Requirements

What you’ll need

3+ years of combined experience across accounting, finance, billing, accounts receivable, financial operations, software implementation, customer success, or related functions.
Experience working directly with customers implementing or supporting complex billing, payments, ERP, or financial operations software.
Ability to analyze accounting and billing data, identify discrepancies, and independently troubleshoot issues across workflows, configurations, and financial reports.
Demonstrated understanding of debits, credits, journal entries, and financial reconciliation.
Strong project management skills: scope, timelines, risk, cross-functional dependencies.
Strong grasp of billing and accounting concepts: invoicing, credits, payments, AR aging, adjustments, reconciliations.
Demonstrated ability to work effectively where processes and requirements aren't always fully defined yet.
Comfortable working cross-functionally with Product, Engineering, Customer Success, Support, and Operations.
Ability to travel up to 10% based on customer and business needs.
Bachelor's degree or equivalent experience.
**Preferred**
Experience with ERP or accounting systems (e.g., QuickBooks, Sage Intacct, NetSuite, or similar).
Experience in senior living, healthcare, fintech, ERP, or revenue cycle management.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ECP Website LinkedIn All Job Openings 51 - 200 employees ⚕️ Healthcare Insurance ☁️ SaaS 🤝 B2B Healthcare Insurance
SaaS
B2B ECP is a company that provides comprehensive software solutions for assisted living and long-term care communities. Their offerings include community management systems, electronic medication administration records (eMAR), electronic health records (EHR), care plans, customer relationship management (CRM), and billing software. ECP's services are designed to improve the workflows for assisted living, independent living, memory care, intellectual and developmental disability support, pharmacies, and group homes, ensuring better care and operational efficiency. The company is recognized for integrating seamlessly with pharmacy partners and offering a user-friendly platform that supports care providers, owners, and operators, caregivers, nurses, and other personnel in these communities. ECP is trusted by thousands of senior living communities across the United States and beyond. Billing & Payments Implementation Consultant 🔥 7 hours ago 🌽 Illinois, Wisconsin – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead Billing and Payments implementations end to end: gather customer requirements, advise on financial workflows, configure solutions, and serve as the financial operations subject matter expert through go-live, including journal entry configuration, reporting requirements, and reconciliation.
Lead end-to-end accounting integrations with customers: define data flows, configuration requirements, and downstream financial reporting impacts.
Proactively identify and resolve billing issues that could affect revenue accuracy, financial reporting, or customer trust. Escalate high-risk items with clear context, financial impact, and a recommended path forward.
Drive adoption by making sure customers understand not just how to use Billing, but how it supports their financial and operational goals. Act as a trusted advisor to Finance, Accounting, and Operations stakeholders via Zoom, email, phone, and occasional on-site visits.
Occasionally serve as Billing subject matter expert on sales demos, and support customer discovery before and after close to confirm fit and surface any gaps that need to be closed for a successful implementation.
Partner with Product and Engineering to surface functionality gaps, edge cases, and scalability needs from real implementations, and propose solutions rather than just flagging problems.
Analyze implementation outcomes to find patterns, improve repeatability, and refine best practices over time. Keep implementation documentation, customer records, and project status current in CRM and project management tools, to the point that another team member could follow your process without you in the room. 🎯 Requirements
3+ years of combined experience across accounting, finance, billing, accounts receivable, financial operations, software implementation, customer success, or related functions.
Experience working directly with customers implementing or supporting complex billing, payments, ERP, or financial operations software.
Ability to analyze accounting and billing data, identify discrepancies, and independently troubleshoot issues across workflows, configurations, and financial reports.
Demonstrated understanding of debits, credits, journal entries, and financial reconciliation.
Strong project management skills: scope, timelines, risk, cross-functional dependencies.
Strong grasp of billing and accounting concepts: invoicing, credits, payments, AR aging, adjustments, reconciliations.
Demonstrated ability to work effectively where processes and requirements aren't always fully defined yet.
Comfortable working cross-functionally with Product, Engineering, Customer Success, Support, and Operations.
Ability to travel up to 10% based on customer and business needs.
Bachelor's degree or equivalent experience.
**Preferred**
Experience with ERP or accounting systems (e.g., QuickBooks, Sage Intacct, NetSuite, or similar).
Experience in senior living, healthcare, fintech, ERP, or revenue cycle management. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Implementation Consultant 🔥 9 hours ago Included Health 1001 - 5000 ☁️ SaaS 🤝 B2B 👥 HR Tech Website LinkedIn All Job Openings Senior Implementation Consultant at Included Health managing complex healthcare implementations and guiding client initiatives. Leading strategic governance and stakeholder engagement for successful transformational outcomes. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🛠️ Implementation Specialist 🦅 H1B Visa Sponsor Senior Implementation Specialist 🔥 11 hours ago FSI 51 - 200 ⚕️ Healthcare Insurance ☁️ SaaS 📋 Compliance Website LinkedIn All Job Openings Senior Implementation Specialist ensuring successful implementation of healthcare maintenance software. Leading data migration processes and collaborating with clients and internal teams to enhance hospital operations. 🇺🇸 United States – Remote 💵 $75k - $90k / year ⏰ Full Time 🟠 Senior 🛠️ Implementation Specialist 🦅 H1B Visa Sponsor Client Implementation Lead 🔥 12 hours ago Millennium Physician Group 1001 - 5000 👥 B2C 🧘 Wellness Website LinkedIn All Job Openings Client Implementation Lead managing complex client implementations for healthcare organization. Guiding project delivery and continuous improvement in implementation outcomes. 🇺🇸 United States – Remote 💵 $119.3k - $179k / year ⏰ Full Time 🟠 Senior 🛠️ Implementation Specialist RCM Implementation Specialist 🔥 13 hours ago Ovation Healthcare 201 - 500 ⚕️ Healthcare Insurance ☁️ SaaS 📚 Education Website LinkedIn All Job Openings Revenue Cycle Implementation Specialist responsible for onboarding clients to RCM platform and ensuring successful configuration. Leading client engagements, training sessions, and providing implementation support. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Implementation Specialist 🔥 14 hours ago Cordance 201 - 500 🤝 B2B 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Implementation Specialist managing onboarding for new customers of FieldConnect SaaS platform. Leading implementation projects remotely and ensuring successful customer transitions. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist View More Implementation Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs