IT Support

• Own day-to-day IT operations across manufacturing, warehouse, and office locations
• Function as the IT clearinghouse—prioritizing requests, determining ownership, and ensuring the right teams are engaged
• Ensure IT processes support a fast-growing manufacturing business
• Generate and track purchase orders for IT hardware, software, and services
• Maintain accurate records of licenses, subscriptions, renewals, and support agreements
• Proactively manage renewals to prevent lapses and identify cost savings
• Coordinate with Purchasing and Accounting to verify IT invoices
• Own vendor and reseller relationships for IT software, hardware, and services
• Manage support escalations and ensure vendors meet SLAs
• Negotiate renewals, pricing, and support terms when appropriate
• Act as the IT project coordinator and business owner for initiatives
• Translate business needs into clear technical requirements
• Track milestones and aggressively follow up to ensure completion
• Communicate timelines, risks, and blockers clearly
• Serve as backup administrator for Infor SyteLine
• Support user management, access, configuration, and troubleshooting
• Perform light business analysis and process improvement
• Interface with centralized teams managing Azure, servers, and infrastructure
• Maintain working familiarity with Azure services and Azure DevOps
• Coordinate across DEV, TEST, and PROD environments

IT Operations, Business Systems Manager

• Leading end-to-end project management for infrastructure, cloud, and database initiatives
• Facilitating Agile Scrum ceremonies
• Applying traditional project management techniques such as project charter development
• Managing and maintaining JIRA project boards, backlogs, epics, stories, and sprint configurations
• Collaborating with infrastructure, cloud, and database teams
• Identifying, tracking, and mitigating project risks, issues, and dependencies
• Coordinating resource planning and task assignments across technical teams
• Producing and distributing regular project status reports, dashboards, and executive summaries

IT Operations Project Manager

• Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
• Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
• Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
• Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
• Perform complete hardware repair, maintenance, and security tasks—from cleaning and component replacement to in-depth diagnostics.
• Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
• Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites.
• Back up data and perform system restores as needed to maintain functionality.
• Test solutions for accuracy, document work, and provide recommendations for ongoing system health.

IT Regional Service Technician

• Overseeing enterprise IT service management and service delivery practices
• Leading cybersecurity, ensuring coordinated planning, budgeting, and execution across all technology functions
• Providing support for business processes through designing basic solutions using the systems and tools in house
• Serving as Tier 4 support for escalated issues from our managed services provider
• Assisting in the administration of various business platforms, including ERP, Payroll, and EMR systems
• Managing relationships with external vendors and technology partners
• Overseeing IT service management across the organization, ensuring alignment with best practices and frameworks such as ITIL
• Actively driving continuous improvement of service delivery, support processes, and end-user experience
• Maintaining an up-to-date view of the enterprise project portfolio
• Overseeing the setup, configuration, and maintenance of Microsoft 365 services
• Assisting in developing or revising policies and procedures as requested.
• Maintaining comprehensive documentation of IT systems, configurations, and procedures for reference and knowledge sharing.

IT Systems Specialist

• Travel to dental offices to assist with technical issues
• Provide excellent customer service via phone, remote, and on-site support
• Communicate with vendors and adhere to support request methods
• Perform maintenance tasks on end user devices
• Troubleshoot and configure PCs, printers, and network equipment
• Handle password resets and user account setup

IT Field Technician

• Help define and shape the technology foundation for the organization’s next generation of artificial intelligence, machine learning, and enterprise data platforms.
• Establish the strategic architecture, standards, and technology roadmaps for generative AI, large language models (LLMs), advanced analytics, and data engineering solutions across the health system.
• Collaborate with engineering, security, infrastructure, compliance, and business teams to design scalable, secure, and HIPAA-compliant solutions.
• Lead architecture workshops, develop reference architectures and technical standards, evaluate emerging AI and data technologies, and guide engineering teams in the design and implementation of enterprise solutions.
• Review solution proposals, participate in architecture governance and security reviews, and work closely with stakeholders to translate business requirements into practical and innovative technology strategies.

Enterprise Architect

• Lead and manage all phases of IT internal audit and IT SOX compliance engagements, from planning through reporting, ensuring timely delivery, high-quality results and alignment with internal audit standards and stakeholder expectations.
• Act as the primary liaison with internal teams, client stakeholders, and external auditors.
• Serve as a trusted advisor by communicating clearly, resolving issues proactively, and offering practical, risk-based solutions.
• Oversee control testing and audit execution.
• Manage team responsibilities for walkthroughs, evidence collection, and documentation updates (e.g., risk and control matrices, narratives, test plans).
• Assess control design and operating effectiveness, identify gaps or improvement opportunities, and support timely remediation.
• Communicate findings and recommendations in a clear and professional manner.
• Supervise and develop audit staff.
• Provide daily oversight, assign responsibilities, review workpapers and test results, and deliver constructive feedback.
• Coordinate audit resources across multiple engagements and multiple clients, balancing workloads and adjusting assignments to meet project demands and timelines.
• Foster a collaborative, accountable, and growth-oriented team culture through mentoring, training, formal performance development, and performance appraisals.
• Ensure quality and consistency in audit delivery.
• Apply internal audit methodology, frameworks and tools consistently across all engagements.
• Maintain high-quality documentation that meets professional and organizational standards.
• Champion adherence to frameworks, tools, and best practices.
• Drive process improvement and innovation.
• Contribute to the evolution of audit programs, templates, and tools.
• Stay informed on emerging technology risks and contribute to enhancements in audit automation, data analytics, and continuous risk monitoring.

IT Audit Manager – Risk Advisory

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program.
• Assists with application processes to facilitate accurate and appropriate submissions.
• Follows-up on submitted applications to ensure timely billing or adjustment processing.
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process.
• Effectively communicating with the patient to obtain documents that must accompany the application.
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
• Documenting all relevant actions and communication steps in assigned patient accounting systems.
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.

IT Support jobs in Oklahoma

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