IT Operations, Business Systems Manager

Nortek Data Center Cooling

IT Operations & Business Systems Manager overseeing IT operations for Nortek Data Center Cooling. Ensuring operational needs are met and projects are executed smoothly within a fast-paced environment.

Posted 7/16/2026full-timeOklahoma City • Oklahoma, Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing IT operations across manufacturing and office environments, with a strong focus on vendor management, procurement, and project coordination. Proficient in translating business needs into technical requirements while maintaining familiarity with Azure services and ERP systems.

Highest-signal resume keywords

IT Operations ManagementVendor CoordinationProject CoordinationERP Systems FamiliarityAzure Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Operations ManagementBusiness Systems AnalysisVendor ManagementLicense ManagementProcurementTechnical Requirements TranslationProcess ImprovementSupport Escalation ManagementPurchase Order GenerationSLA Management

Soft Skills

CommunicationCollaborationProblem-SolvingNegotiationTime Management

Tools & Technologies

Infor SyteLineMicrosoft 365AzureAzure DevOps

Industry Keywords

Manufacturing ITWarehouse OperationsOffice ITIT ServicesTechnical Support

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

Own day-to-day IT operations across manufacturing, warehouse, and office locations
Function as the IT clearinghouse—prioritizing requests, determining ownership, and ensuring the right teams are engaged
Ensure IT processes support a fast-growing manufacturing business
Generate and track purchase orders for IT hardware, software, and services
Maintain accurate records of licenses, subscriptions, renewals, and support agreements
Proactively manage renewals to prevent lapses and identify cost savings
Coordinate with Purchasing and Accounting to verify IT invoices
Own vendor and reseller relationships for IT software, hardware, and services
Manage support escalations and ensure vendors meet SLAs
Negotiate renewals, pricing, and support terms when appropriate
Act as the IT project coordinator and business owner for initiatives
Translate business needs into clear technical requirements
Track milestones and aggressively follow up to ensure completion
Communicate timelines, risks, and blockers clearly
Serve as backup administrator for Infor SyteLine
Support user management, access, configuration, and troubleshooting
Perform light business analysis and process improvement
Interface with centralized teams managing Azure, servers, and infrastructure
Maintain working familiarity with Azure services and Azure DevOps
Coordinate across DEV, TEST, and PROD environments

Requirements

What you’ll need

Experience managing day-to-day IT operations
Familiarity with ERP systems, preferably Infor SyteLine
Experience acting as a liaison between business and technical teams
Experience with IT project coordination or business systems analysis
Experience in manufacturing or factory IT environments (preferred)
Background in procurement, license management, and vendor coordination (preferred)
Familiarity with Microsoft 365, Azure, and Azure DevOps (preferred)

Benefits

Comp & perks

Health, Dental, Vision, Life insurance
STD, LTD, FSA, HSA
401(k) Plan with company contributions
Making NexGen Products - Cooling the World’s Ever Expanding Data Centers
Airconditioned work environment
Benefits start day one
401K match
First year, 4 weeks’ vacation (accrued)