IT Field Technician

Darkhorse Tech, Inc.

Field Technician providing IT technical support and exceptional customer service to dental offices in the Tulsa area. Traveling to client locations and working remotely as needed.

Posted 6/25/2026full-timeTulsa • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $48,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Travel to dental offices to assist with technical issues
Provide excellent customer service via phone, remote, and on-site support
Communicate with vendors and adhere to support request methods
Perform maintenance tasks on end user devices
Troubleshoot and configure PCs, printers, and network equipment
Handle password resets and user account setup

Requirements

What you’ll need

1-2 years of tech support experience
1-2 years of customer service experience
Bachelor's degree in Information Technology or Computer Science preferred
Excellent verbal and written communication skills
Proven reliability and ability to work independently
Must have reliable transportation

Benefits

Comp & perks

Ongoing support for technical issues
Remote support options
Training and development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supporttroubleshootingPC configurationprinter configurationnetwork equipment configurationmaintenance taskspassword resetsuser account setup

Soft Skills

customer servicecommunication skillsreliabilityindependence

Certifications

Bachelor's degree in Information TechnologyBachelor's degree in Computer Science