Human Resources

• Collaborate with senior leaders and managers to understand business objectives and align HR strategies and initiatives
• Act as a trusted advisor to business stakeholders on HR matters and organizational effectiveness
• Identify HR trends, issues, opportunities, challenges, and risks
• Support and drive employee engagement initiatives
• Help build a best-in-class remote BPO focused on employee experience
• Ensure compliance with Malaysian labour law and local employment regulations
• Provide guidance on contracts, working hours, leave entitlements, disciplinary procedures, terminations, and legal requirements
• Monitor Malaysian employment legislation and communicate relevant updates
• Liaise with the Employer of Record to ensure compliance, manage employee lifecycle processes, and mitigate organizational risk
• Develop, implement, and review HR policies, procedures, and guidelines
• Educate employees and managers on HR policies and ensure adherence
• Conduct audits to assess policy compliance and identify improvements
• Provide guidance on employee relations, conflict resolution, and workplace investigations
• Investigate employee complaints and concerns according to company protocols and local labour laws
• Mediate disputes and facilitate communication between employees and managers
• Analyze HR metrics and data to identify trends and improvement areas
• Prepare and present HR reports with insights and recommendations to management

HR Business Partner supporting Malaysian employment compliance for Otonomee’s remote BPO

HR Business Partner

HR Business Partner supporting Malaysian employment compliance and employee relations for Otonomee’s remote BPO. Advising leaders, managing HR policies, and analyzing people data.

• Coordinate and implement HR administrative processes, and provide broad functional advice to an assigned area of responsibility.
• Perform a range of HR administrative activities.
• Analyze and evaluate functional issues within employee management, select appropriate procedures and take decisions to solve them.
• Provide functional advice on HR-related matters to employees.
• Act as key user for function related administration systems, and liaise with IT or functional Information Management, if required.
• Provide guidance to less experienced Administrators.

Senior Specialist II coordinating HR processes in global technology company

Senior Specialist II, SSC HR, Korean Speaker

Senior Specialist II coordinating HR processes and providing functional advice within a global technology company. Engaging in HR administrative activities and employee management in Malaysia.

• own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team
• guide, coach, and develop direct reports
• foster a positive team culture across international borders in a remote environment
• lead performance management through bi-annual evaluations
• drive recruitment, training, mentoring, and supervision of regional team
• serve as subject matter expert on all high-risk Time & Attendance related topics
• partner across domains to enhance T&A processes and standard operating procedures
• ensure efficient, compliant delivery of Time & Attendance services
• resolve escalated T&A issues through detailed analysis
• champion the responsible adoption of AI-assisted tools within the team

HR Manager overseeing Lifecycle Time & Attendance for Remote's APAC operations

HR Manager, Lifecycle Time & Attendance – APAC

HR Manager responsible for managing Lifecycle Time & Attendance team at Remote for APAC region. Driving compliance and enhancing customer experiences in the global employment space.

• Manage stakeholder relationships with executives to ensure effective business strategy execution
• Execute bi-annual performance management cycles
• Support and advise managers and employees on all employee lifecycle processes, including HR policies, employee relations
• Ensure compliance with Malaysian employment laws, including handling restructuring initiatives and complex employee relations cases
• Be the local point of contact for legal compliance matters and liaise with our legal team on employment contracts and regulatory matters
• Collaborate with the People Operations team to streamline and automate HR processes, leveraging AI and technology
• Analyze HR data and metrics to provide workforce reports and statistics, and recommend efficiency improvements
• Contribute to engagement initiatives that foster a positive, inclusive workplace
• Oversee payroll administration and HR operations, ensuring accuracy and efficiency
• Oversee on HR vendor management and contract renewals for HR services

HR Generalist shaping employee experience and supporting global growth at Mindvalley

HR Generalist

HR Generalist shaping employee experiences and supporting global growth at Mindvalley. Involves HR operations, compliance, and engagement initiatives in the international environment.

• As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.
• The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries.
• On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity.
• You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful.
• Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.
• The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote's external employees with a focus on legal compliance, excellent quality and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources.
• As part of a larger employee Lifecycle team, the Senior Specialist is also expected to drive process improvements and initiatives in line with Remote's strategic goals and values.

Senior HR Lifecycle Specialist managing employee transitions and relations at Remote

Senior HR Lifecycle Specialist, Employee Relations and Transitions – APAC

Senior HR Lifecycle Specialist at Remote focusing on employee transitions and relations. Ensuring compliance and providing guidance for international employee management.

• As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.
• Manage and resolve complex end-to-end employee exits with minimal supervision across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and employees.
• Provide sound and trusted guidance with an elevated level of knowledge on key jurisdictions, and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Independently lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, successfully navigating and directing multiple stakeholders with competing interests through a complicated, involved and sometimes lengthy process.
• Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
• Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, among other verticals, to ensure all aspects of the employee exit are administered correctly and promptly.
• Act as the first point of informal escalation as a trusted colleague with good judgment, by way of providing expertise, mentoring and guidance to more junior team members.
• Provide comprehensive guidance on Remote's Employee Relations resources, helping clients navigate complex workplace scenarios.
• Conduct thorough preliminary assessments of workplace concerns, identifying key facts, applicable local regulations, and potential paths forward.
• Serve as a trusted resource for internal and external stakeholders on employee relations matters, ensuring appropriate handling of complex cases.
• Guide clients in understanding progressive disciplinary approaches, documentation requirements, and best practices for handling difficult situations.
• Track and monitor ongoing employee relations cases, ensuring timely follow-up and appropriate coordination with relevant stakeholders.
• Be the subject-matter expert and proactively resolve internal and external queries on all offboarding and first-level employee relations matters in conjunction with Lifecycle's internal stakeholders.
• Actively identify opportunities, advocate for and drive process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.

Independently manage employee exits focusing on compliance and customer service.

Senior Lifecycle Specialist, Employee Relations and Transitions – APAC

Independently manage employee exits while ensuring legal compliance and providing customer service for Remote's clients. Be part of Remote's global HR efforts across various jurisdictions.

Human Resources jobs in Malaysia